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Review summary

Created with AI, based on recent reviews

Looking at 100 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the quality of the products, often noting that items are exactly as described and appear to be well-made. Many also appreciate finding unique auto parts and other items that are difficult to source elsewhere. The ordering process is generally considered easy and straightforward, with some consumers highlighting fair prices and good selection. However, some people were dissatisfied with aspects of the delivery service and customer support. There are instances where orders arrived with incorrect items or were significantly delayed, sometimes due to products shipping from China without clear indication. A few customers experienced issues with tracking information or a lack of communication regarding their orders, and some reported problems with product returns or receiving only partial shipments.

What people talk about most

Product

Customers consistently note ambiguous experiences with product. Many reviewers praise the good quality,... See more

Delivery service

Users describe ambiguous interactions with delivery services. While some customers report fast shipping, with... See more

Order

Consumers find order experiences to be ambiguous. While some reviewers report quick order confirmations,... See more

Quality

Clients share positive opinions on quality. Many customers report that products are great, exactly as needed,... See more

Customer service

Customers had ambiguous experiences with customer service. Many reviewers praised the customer service as... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Ordered mudflaps for my car. Wrong mudflaps arrived, sooner than expected, and I notified Harfington. Not possible to return items, however, my payment was returned with an apology for getting the ord... See more

Company replied

Rated 4 out of 5 stars

Ordered stainless mesh. Didn't realise it was coming from China. Arrived in 8 days. Good quality.

Company replied

Rated 4 out of 5 stars

Found replacement parts for bird feeders that I couldn't elsewhere, parts arrived promptly and in good condition

Company replied

Rated 4 out of 5 stars

The 100mm binding posts had excess paint in the threads. The screws would not bite and I thought the thread on the posts were bad. These were fine after I realized I would not cross thread them. O... See more

Company replied


Company details

  1. Electrical supply shop

Written by the company

Harfington is a professional hardware tools and accessories online store, offer electronics components, industrial equipment, lights and security parts. Buy now!


Contact info

3.7

Average

TrustScore 3.5 out of 5

408 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

I don't want to download an app just to…

I don't want to download an app just to track order

1 May 2025
Harfington logo

Reply from Harfington

Hi Brady,
I'm sorry to hear that you're not 100% satisfied with this.we sent the transaction confirmed emial to you,that has tracking number in file,and you can click it to check,and you can ask our customers service team:info@harfington.com,they will help you to solve.
Best regards,
Harfington

Rated 4 out of 5 stars

Shipping was ok

Shipping was ok! The thread size on the banjo screw is
not Metric M10, it is some other smaller thread size.
I cannot use them.

1 April 2025
Harfington logo

Reply from Harfington

Hi James,
Thanks for your support, and we are so glad to hear that you are satisfied with our service.otherwise,I'm so sorry to hear that this problem.our customers service team already contacted you via email,sometime mail is in spam.please double-check:info@harfington.com
sorry for this again.
Best regards,
Harfington

Rated 5 out of 5 stars
Harfington logo

Reply from Harfington

Hi John,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington

Rated 1 out of 5 stars

I ordered 3 books and 1 came

I ordered 3 books and 1 came. Still waiting for the other 2. Then I get asked for a review. Hard to rate over a 1 while I’m still waiting for othe two books

1 April 2025
Harfington logo

Reply from Harfington

Hi Roger,
I'm sorry to hear that you're not 100% satisfied with this.our customers service team already contacted you via email,sometime mail is in spam.please double-check:info@harfington.com
sorry for this again.
Best regards,
Harfington

Rated 2 out of 5 stars
Harfington logo

Reply from Harfington

Hi Mike,
I'm sorry to hear that you're not 100% satisfied with this.our customers service team already contacted you via email,sometime mail is in spam.please double-check:info@harfington.com
sorry for this again.
Best regards,
Harfington

Rated 5 out of 5 stars

Love the quality

Love the quality

1 April 2025
Harfington logo

Reply from Harfington

Hi Shoko,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington

Rated 5 out of 5 stars

I purchased two 12volts solenoids

I purchased two 12volts solenoids, I received the items i actually bought, and within the time quoted. Very satisfied. But be aware the price you eventually pay, is in US dollars,.

3 April 2025
Unprompted review
Harfington logo

Reply from Harfington

Hi Sam,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington

Rated 5 out of 5 stars

Great Web Site

Great Web Site. I Love it. Great Job 😀

1 April 2025
Harfington logo

Reply from Harfington

Hi Harvey,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington

Rated 5 out of 5 stars

EXCELLENT Customer Service

Requested clarity on product and received quick response.

1 April 2025
Harfington logo

Reply from Harfington

Hi Paula,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington

Rated 5 out of 5 stars
Harfington logo

Reply from Harfington

Hi Peter,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington

Rated 1 out of 5 stars

Placed order two weeks ago and have…

Placed order two weeks ago and have heard nothing

1 March 2025
Harfington logo

Reply from Harfington

Hi Miles,
I'm sorry to hear that you're not 100% satisfied with this.our customers service team already contacted you via email,sometime mail is in spam.please double-check:info@harfington.com
sorry for this again.
Harfington

Rated 5 out of 5 stars

High Quality Product

High Quality Product
Thin walled plastic (acrylic) tubing

1 March 2025
Harfington logo

Reply from Harfington

Hi James,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington

Rated 5 out of 5 stars

Good experience

Although many miles away my order delivered on time and as described.

1 March 2025
Harfington logo

Reply from Harfington

Hi Mike,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington

Rated 5 out of 5 stars

All went well.

Everything went well. I would recomend Harfington !

28 February 2025
Harfington logo

Reply from Harfington

Hi Mike,
I'm sorry to hear that you're not 100% satisfied with this.our customers service team already contacted you,sometime email run into spam.plz notice this:info@harfington.com.
sorry for this again.
Best regards,
Harfington

Rated 1 out of 5 stars

Online order disaster.

Today is March 12th. I placed an order on March 1st and according to my order number and tracking number I am unable to track my order and I have no idea where my order is. This is horrible.

1 March 2025
Harfington logo

Reply from Harfington

Hi Kelvin,
I'm sorry to hear that you're not 100% satisfied with this.our customers service team already contacted you when your transaction confirmed,and sent mail to yours which you reserved on our site before.sometime email run into spam.plz seach this:info@harfington.com,and our team will contacts you and sends tracking number to you again.
sorry for this again.
Best regards,
Harfington

Rated 3 out of 5 stars

What I did like about all sites

What I dislike about all sites, is they all want you to join something. I just want to buy something without signing in everytime I want to buy. I don't want to be bothered with ads or deals. ***** Remove me from your membership *****!!!!!!!

28 February 2025
Harfington logo

Reply from Harfington

Hi Kent,
sorry for that you were not satisfied with it.have to sign in because we need send the transaction confirmation and the tracking email to clients.besides,this is the connected method for us and clients to solve the returned problem.hope you can understand.
Best regards,
Harfington

Rated 5 out of 5 stars

Fast

Fast, efficient...thank you

1 March 2025
Harfington logo

Reply from Harfington

Hi Kathy,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington

Rated 5 out of 5 stars
Harfington logo

Reply from Harfington

Hi Doug,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington

Rated 5 out of 5 stars

easy selection of products

Easy transaction

1 March 2025
Harfington logo

Reply from Harfington

Hi Michael,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington

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