Harley Street Skin Reviews 

I had a Whatsapp video consultation with this business initially and was told I needed a face to face consultation. I live in the North West and their clinic is in London.

I travelled 230 miles the day before the appointment and paid for a hotel to ensure I could meet the appointment time, only to be called at the last minute to be told they couldn’t see me. This was a huge inconvenience to me not to mention the wasted hotel and travel costs.

Please be aware of this if you don’t live locally.

Extremely, extremely disappointed.

I used Harley Street back in 2018 as I have suffered with acne for a long time. That time I went was fine, good experience, met with Dr Khan and Lesley Reynolds, they put me on the clean tech renewal skin care products and was told I needed to have a blood test for pcos and have a hydra facial which I did. Facial treatment went ok. But, fast forward to now, I have applied to become a member to receive skincare products as (they do help with my skin) and other benefits for £69 a month. The only issue I am having though is the direct debit was set up in early December and the money was taken. I have not received a membership card in the post like they say you will in the membership FAQs and they have not responded to the 4 emails, 2 tweets, 1 DM I left on twitter and the comment i left under their post today on Instagram about the situation. I’m going to ring them tomorrow and if they don’t respond to my phone call or respond to my emails I will be cancelling the direct debit because I feel like I’ve been ripped off and scammed. All I want to know is that has my membership card been sent out and if not, why? And also has any skincare products been sent out and if not, why? Absolutely appalling experience so far this year and I will definitely not buy anything from them again if this is not resolved. £69 may not be a lot to them but it is to me. I’m not having my hard earned money go to their business if they can’t be bothered to respond to my emails or send out anything. This is not on.

I suffered with terrible acne which also caused severe scarring all over my face, back and chest. I met Mr Khan and wife Lesley Reynolds in Birmingham and poured my heart out to them explaining how acne really affected my self esteem and confidence and had done so for many years. They both reassured me that the treatments they offer would 100% stop my acne and that laser treatment would erase the scarring. I was hooked fully and believed every word they fed me (after all they are the professionals) and skin is their subject area of knowledge. I could not afford the fee which was over £2’000 (something like £2’300) so my parents used their hard earned savings so I could have this one off lifetime opportunity treatment. I went to London and had the laser done and was told I would no longer have to worry as my skin would renew Itself and no more acne will occur as the laser penetrates deep down to the oil glands. Two weeks After this treatment my skin broke out in the worst breakout I had experienced so I contacted Mr. Khan and was told it was normal but give it time to settle and that the laser effect was still doing its job. Weeks turned to months and my skin was full of acne. I tried to speak with Mr Khan or his wife but was told I would need to continue their treatment at another fee over £2’000, this of course was not stated before treatment or during consultation. It then became evident that whenever I called the clinic and the receptionist would say they were not available because I refused to part any more cash for their treatments. My Father was a quiet decent man, he has since passed away but I know if he had the resources he would have filed a suit against these two individuals for potentially fraudulent practice as they promise the world but really just want your money. I further notice they rely on celebrities for their income but they forget to realise hard working folk like my Father parted from his savings and for absolutely nothing. This is my experience and One I Truly regret. Two years after having Mr Khan and Lesley Reynolds treatment I sought proper treatment from a dermatology who immediately saw the state of my skin Stating it as severe acne and placed me on a course of tablets on the NHS. After just 1 month on these tablets my skin on face, back and chest cleared and scarring completely gone. Mr Khan and Lesley Reynolds may sound eloquent and well educated but they are just sales persons in my opinion with no honour or integrity so please be aware and don’t make the mistake I did believing in their treatments.