Harley Street Skin Reviews 

89
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 41 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being welcoming, friendly, and professional, creating a comfortable and relaxed atmosphere from the moment of arrival. Many highlight the exceptional service, noting the team's genuine care, expertise, and attentiveness to individual needs. Reviewers frequently commend the practitioners for their skill, knowledge, and clear explanations, ensuring a pleasant and reassuring experience throughout treatments. People feel well looked after and often recommend the clinic for its first-class approach and outstanding results.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism,... See more

Service

Consumers find service to be positive, with many reviewers describing the staff as lovely, professional, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been a patient of Dr. Khan‘s for almost three years, and there’s a reason I keep returning. Compared to other skincare clinics I've used over the years, not only is Dr. Khan one of the best the... See more

Company replied

Rated 5 out of 5 stars

3rd time of me using this clinic and everytime my experience has been nothing but exceptional. Relaxed setting, super friendly receptionist and Dr Stark is truly brilliant and kind too. I cant praise... See more

Company replied

Rated 5 out of 5 stars

I turned up 15 minutes late for my consultation, everyone was professional and warm. The hospitality from the reception was on point. Made me very welcome and warm. Dr Aamer Khan, was calm, cool and v... See more

Company replied

Rated 5 out of 5 stars

I would highly recommend Harley Street Skin. I recently had a skin tag removal carried out by Dr Tee who was professional, understood my concerns and explained the procedure clearly. The entire tea... See more

Company replied


Company details

  1. Plastic surgery clinic
  2. Dermatologist
  3. Medical spa
  4. Skin care clinic
  5. Surgical Clinic

Written by the company

The award-winning cosmetic & plastic surgery clinic in London. Our clinic’s reputation is built on a foundation of trust, precision, and dedication to our patients’ well-being. We are proud to blend this rich heritage with the latest advancements in medical technology and aesthetic treatments, ensuring we provide the highest quality care.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

89 reviews

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1-star

No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.6

All reviews

(89)

40 reviews in the last 12 months

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Rated 1 out of 5 stars

I paid £10,000 in January 2019 for 3…

I paid £10,000 in January 2019 for 3 different surgeries and got zero results on all of them.
I fully understand results aren’t guaranteed but as the surgery wasn’t done properly in the first place it was obvious I wasn’t going to get any results. Day off surgery I arrived at what was like an office block. Went into a poorly decorated old office room with no blinds on the windows and told to change into my surgery gown, this was the moment I started to feel uneasy. It was dirty and unhygienic. I was taken to a room with a operating bed that Dr Khan couldn’t even work, it seemed to be broken and just making me go lower and lower to the floor. It was all seeming so unprofessional and nothing how it had been at his plush Harley street clinic. I had paid extra for PRP, I believe that was the name of it. But there was no machine in sight. The anaesthetist was lovely. I’d been given twilight sedation, the pain was horrific. I was screaming/crying in pain yet as he waited for the anaesthetist to come back in he carried on pushing this huge needle into my side. The pain was unbearable and I was going in and out of consciousness. Even at the end of the procedure when I had to get up I’d noticed I’d started bleeding down ‘below’ this must of been shock or something.
As I’d had fat transfer and liposuction I’d expected to see a change! My body looked no different and I had no extra fat in my areas I’d had it transferred too. This concerned me as, I was aware you can lose 50% of the fat yet I looked no different. I was assured I’d begin to see results over a period of time.
I sent an email afterwards to state my stomach, flanks, back was all still exactly the same. Certainly couldn’t see I’d had liposuction and there was zero fat in the areas I’d had it transferred too. I was asked to come in so Dr Khan could review it. He agreed nothing had worked and had offered to redo it all for free. I’d booked a new operation date but due to the fear of what happened last time and the pain is cancelled it. Since then I’ve tried to make complaints and it’s become quite clear Dr Khan has a complete disregard for patients and is very money oriented.
I have since learnt of hundreds of patients that have had horrific results with Dr Khan, so I feel quite lucky there was zero results compared to the results I’ve seen of other ladies disfigured faces etc. I would fully avoid this place at all costs.
Thankfully in my case I went on to have the same procedure at a different clinic and had amazing results. As soon as I work up I could see where I’d had lipo and see where I’d had the fat transferred too. Dr Khan is currently being investigated (once again) by the CQC. He shouldn’t be allowed to practice.

13 August 2021
Unprompted review
Rated 1 out of 5 stars

UNRELIABLE / DON’T CARE

I had a Whatsapp video consultation with this business initially and was told I needed a face to face consultation. I live in the North West and their clinic is in London.

I travelled 230 miles the day before the appointment and paid for a hotel to ensure I could meet the appointment time, only to be called at the last minute to be told they couldn’t see me. This was a huge inconvenience to me not to mention the wasted hotel and travel costs.

Please be aware of this if you don’t live locally.

Extremely, extremely disappointed.

14 July 2021
Unprompted review
Rated 1 out of 5 stars

I used Harley Street back in 2018 as I…

I used Harley Street back in 2018 as I have suffered with acne for a long time. That time I went was fine, good experience, met with Dr Khan and Lesley Reynolds, they put me on the clean tech renewal skin care products and was told I needed to have a blood test for pcos and have a hydra facial which I did. Facial treatment went ok. But, fast forward to now, I have applied to become a member to receive skincare products as (they do help with my skin) and other benefits for £69 a month. The only issue I am having though is the direct debit was set up in early December and the money was taken. I have not received a membership card in the post like they say you will in the membership FAQs and they have not responded to the 4 emails, 2 tweets, 1 DM I left on twitter and the comment i left under their post today on Instagram about the situation. I’m going to ring them tomorrow and if they don’t respond to my phone call or respond to my emails I will be cancelling the direct debit because I feel like I’ve been ripped off and scammed. All I want to know is that has my membership card been sent out and if not, why? And also has any skincare products been sent out and if not, why? Absolutely appalling experience so far this year and I will definitely not buy anything from them again if this is not resolved. £69 may not be a lot to them but it is to me. I’m not having my hard earned money go to their business if they can’t be bothered to respond to my emails or send out anything. This is not on.

20 December 2020
Unprompted review
Rated 1 out of 5 stars

It’s about Sales And Your Money

I suffered with terrible acne which also caused severe scarring all over my face, back and chest. I met Mr Khan and wife Lesley Reynolds in Birmingham and poured my heart out to them explaining how acne really affected my self esteem and confidence and had done so for many years. They both reassured me that the treatments they offer would 100% stop my acne and that laser treatment would erase the scarring. I was hooked fully and believed every word they fed me (after all they are the professionals) and skin is their subject area of knowledge. I could not afford the fee which was over £2’000 (something like £2’300) so my parents used their hard earned savings so I could have this one off lifetime opportunity treatment. I went to London and had the laser done and was told I would no longer have to worry as my skin would renew Itself and no more acne will occur as the laser penetrates deep down to the oil glands. Two weeks After this treatment my skin broke out in the worst breakout I had experienced so I contacted Mr. Khan and was told it was normal but give it time to settle and that the laser effect was still doing its job. Weeks turned to months and my skin was full of acne. I tried to speak with Mr Khan or his wife but was told I would need to continue their treatment at another fee over £2’000, this of course was not stated before treatment or during consultation. It then became evident that whenever I called the clinic and the receptionist would say they were not available because I refused to part any more cash for their treatments. My Father was a quiet decent man, he has since passed away but I know if he had the resources he would have filed a suit against these two individuals for potentially fraudulent practice as they promise the world but really just want your money. I further notice they rely on celebrities for their income but they forget to realise hard working folk like my Father parted from his savings and for absolutely nothing. This is my experience and One I Truly regret. Two years after having Mr Khan and Lesley Reynolds treatment I sought proper treatment from a dermatology who immediately saw the state of my skin Stating it as severe acne and placed me on a course of tablets on the NHS. After just 1 month on these tablets my skin on face, back and chest cleared and scarring completely gone. Mr Khan and Lesley Reynolds may sound eloquent and well educated but they are just sales persons in my opinion with no honour or integrity so please be aware and don’t make the mistake I did believing in their treatments.

18 October 2020
Unprompted review

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