I've used Harmoney for a while now. Initially the unsecured loan percentages where too high for me. Lately, I've been getting better interest rates. The process of getting the loans is really simple a... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Loved how quick, efficient, simple and clean Harmoney work. The language they use is clear so that you know all parties roles, expectations, responsibilities and consequences if you don't uphold your... See more
I love Harmoney, the application was quick and the wait was a couple of days but I got it and I am so grateful.The team members kept in touch with me via email.My first loan helped me get my first veh... See more
Needed a little extra money to help get landscaping and renovations done and Harmoney made it super easy to apply online. Nice easy straightforward process.
Company details
Written by the company
Since our beginnings in 2014, Harmoney has sought to transform the way people borrow and lend money. We’ve created Australasia's largest direct online lending experience, having facilitated over $1.6 billions in loans to over 50,000 customers on both sides of the Tasman, giving people more choice and options. Along the way we’ve created over 100 jobs, and created a purpose‑driven culture focusing on helping people do better through technology, big data, and responsible lending.
Contact info
Level 3/110 Customs Street West, 1010, Auckland, New Zealand
- 0800 427 666
- harmoney.co.nz
4.6
Excellent
196 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Harmoney
Thank you for the review, and we hope your mother had a beautiful funeral.
Very fast turnaround time
Very fast turnaround time. Clear communication. Helpful phone team.
27 June 2024
The application went smoothly with good…
The application went smoothly with good support and guidance.
28 June 2024
Excellent service by everyone involved …
Excellent service by everyone involved in processing my loan application.
Hassle free loan was approved
25 June 2024
Easy application
Easy application, team were great dealing with our applications and up front and honesty when we asked question
25 June 2024
Hassle free process with top up.
Hassle free process with top up.
Contract easy and clear to understand.
Nothing was too complicated. A very seamless experience
25 June 2024
The clear communication and promptness
25 June 2024
Staff are always friendly and helpful
31 May 2024
Reply from Harmoney
Thank you for the 5 star review :)
Fast and support is very responsive
30 May 2024
Always efficient and very helpful
30 May 2024
Prompt
Prompt, friendly,and exceptional customer service.
They answered all of my questions. Approved the loan fast. I highly recommend Harmoney.
29 May 2024
Reply from Harmoney
What a fantastic review. Thank you Andrew.
Harmoney looked into my request…
Harmoney looked into my request straight away, and came back with a fast approval. This was really appreciated as I can now budget so much better. Thank you.
27 May 2024
Reply from Harmoney
Thank you for taking the time to share this great review, Shelley.
Excellent customer service..
Excellent customer service..
Quick turnaround from application to getting my application approved..5 star
29 April 2024
Reply from Harmoney
Wow! What a great review. Thank you Jason.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.