Harmoney Reviews 

197
•
TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

I've used Harmoney for a while now. Initially the unsecured loan percentages where too high for me. Lately, I've been getting better interest rates. The process of getting the loans is really simple a... See more

Rated 5 out of 5 stars

Loved how quick, efficient, simple and clean Harmoney work. The language they use is clear so that you know all parties roles, expectations, responsibilities and consequences if you don't uphold your... See more

Rated 5 out of 5 stars

I love Harmoney, the application was quick and the wait was a couple of days but I got it and I am so grateful.The team members kept in touch with me via email.My first loan helped me get my first veh... See more

Rated 5 out of 5 stars

Needed a little extra money to help get landscaping and renovations done and Harmoney made it super easy to apply online. Nice easy straightforward process.

Company details

  1. Car finance and loan company

Written by the company

Since our beginnings in 2014, Harmoney has sought to transform the way people borrow and lend money. We’ve created Australasia's largest direct online lending experience, having facilitated over $1.6 billions in loans to over 50,000 customers on both sides of the Tasman, giving people more choice and options. Along the way we’ve created over 100 jobs, and created a purpose‑driven culture focusing on helping people do better through technology, big data, and responsible lending.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

197 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(197)

23 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer service..

Excellent customer service..
Quick turnaround from application to getting my application approved..5 star

29 April 2024
Harmoney logo

Reply from Harmoney

Wow! What a great review. Thank you Jason.

Rated 5 out of 5 stars

Easy Debt Consolidated

This is now the third loan I have taken out with Harmoney. Just an easy fast experience, topped with friendly, patient and professional customer service. This loan was for debt consolidation and initially came with a little technical hold up but got sorted quickly and received great advice from the Harmoney Team. Funds were transferred into my account within 24 hours of loan being approved and debt accounts settled within two days. I have also now been given a much lower interest rate and very manageable repayment plan. Thank you once again Team for the opportunity and awesome customer service.

27 April 2024
Harmoney logo

Reply from Harmoney

Wow! What a great review. Thank you. We pride ourselves on our customer service and our clever technology to transfer funds quickly.

Rated 1 out of 5 stars

Communication is not good

Communication is not good

9 April 2024
Unprompted review
Harmoney logo

Reply from Harmoney

Hi Krystal
Very sorry to see you're not happy with our communication.

Would you be so kind to tell me more about your experience?
glen@harmoney.co.nz

Thank you
Glen
Chief Marketing Officer.

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