Harris Fowler Solicitors Reviews 486

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the professionalism, compassion, and kindness of the staff, often feeling heard and supported throughout their claims. The customer service is frequently praised for its personal-centered approach, timely updates, and clear communication, making complex processes manageable. Many people appreciate the dedication and expertise of the team, which often leads to successful outcomes and satisfactory settlements. However, some customers also noted occasional issues with communication, where updates sometimes required chasing, suggesting a desire for more proactive contact. A few other people also felt that initial inquiries were not always handled with the expected courtesy or follow-up.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting their professionalism, responsiveness, and... See more

Customer service

People report positive experiences with customer service, highlighting the professionalism, support, and... See more

Service

Customers had positive experiences with service, with many highly recommending it for legal assistance due to... See more

Claim

Consumers find claim experiences to be positive, with many expressing gratitude for the efficient and... See more

Customer communications

Users describe positive interactions with contact, noting that it was easy to get in touch with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Harris Fowler, namely- Deborah Wagstaff made this over two year battle more manageable. Through their personal centred, genuinely caring approach, the timely updates, and all the ongoing support. M... See more

Company replied

Rated 5 out of 5 stars

From the very first moment I met Deborah Wagstaff I knew she was going to work so hard to get me what my family deserved. The professionalism, compassion, kindness, open and honesty, Deborah showed... See more

Company replied

Rated 5 out of 5 stars

My claim has taken a great deal of patience and perseverance, and Harris Fowler have supported me throughout. In particular, James Ruttledge, Luke Baldwin and Lynn Hallett at Harris Fowler have kept i... See more

Company replied

Rated 5 out of 5 stars

I would like to thank Georgina Hunter and her secretary Natalie Hellings for their outstanding service, patience and support. Georgina Hunter represented me throughout my claim which she battled hard... See more

Company replied


Company details

  1. Legal Services
  2. Law firm
  3. Lawyer
  4. Personal Injury Lawyer

Written by the company

Specialist Personal Injury Solicitors. Qualified experts for every case. No win, no fee with no hidden extras. Outstanding results. The friendly solicitors.

Written by the company


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

486 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I would recommend Harris Fowler and…

I would recommend Harris Fowler and Georgina Hunter.
Everything was explained and l felt supported all the way.
Georgina workedvery hard for me and accieved a very satisfactory result. This has taken the last two years.

5 July 2025
Unprompted review
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Reply from Harris Fowler Solicitors

Dear Customer,

Thank you for taking the time to leave your review.

We're thrilled to hear that you have had a positive experience with our firm and would recommend us to others. I will pass on your kind words to Georgina who I am sure will be happy to read your review.

Rated 5 out of 5 stars

I can’t thank Grace Kirenga,Zara…

I can’t thank Grace Kirenga,Zara Rodber, Edina Trott, Natasha Hayes and Daniel Bennet enough.
I had a serious accident that turned my life completely upside down that wasn’t my fault in April 2023 where I had multiple fractures falling from a mezzanine floor which left me unable to fend for myself and still to this day, unable to get back to 100%.
I was admitted to hospital which the doctor said I was lucky to be alive after falling from the height that I did onto concrete floor.
I was hospitalised for 12 days and bed ridden for over 6 months from my injuries and also suffered from anxiety and depression because of the accident.
Endless appointments and therapy sessions with physio and aftercare with appointments still ongoing to the day.
My partner was left to look after me for a long time after the accident taking me to all of my appointments and still to this day 2 years after the accident she is still making sure I’m ok.
After getting in touch with Harris Fowler some time after, I was put in contact with Grace Kirenga who talked me through the whole process and made sure I was put at ease with everything.
The case was handled very professionally and Harris Fowler made sure I was contacted every step of the way.
The result ended in a very successful claim which I am so thankful for and I can now start to rebuild my life slowly and surely thanks to these guys.
I would definitely recommend Harris Fowler to anyone that has had an accident .
Thank you guys from the bottom of my heart.

4 July 2025
Unprompted review
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Reply from Harris Fowler Solicitors

Dear Keith,

Thank you for your 5-star rating and review.

We are so glad that we could support you during such a difficult time, and it's great to hear that Harris Fowler provided you with excellent service. I'll be sure to pass on your kind words to the team.

Rated 5 out of 5 stars

Brilliant service, great communication

I used these with not much knowledge of how things work, everything was explained and my solicitor Luke has been an absolute pleasure to support me, communicating with me and reassurance when needed. Always received a call if requested to answer any questions I had. A long case that was made much more bearable due to the support and guidance given. Thankyou for everything.

2 June 2025
Unprompted review
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Reply from Harris Fowler Solicitors

Dear Emma Johnston,

Thank you for your review and 5-star rating!

We are delighted to hear about the 5 star service you received from Luke, and I will certainly pass on your kind words who I am sure will be thrilled to read your review.

Rated 4 out of 5 stars

Knowledgeable and trustworthy

Luke is very knowledgeable and approachable, which is great when you’re going through an already stressful time. I trusted Luke from start to finish. My only constructive criticism is that towards the end of my case communication sort of slipped off a little bit and I found myself chasing updates at times, it would be useful to keep in touch every couple of weeks even if it’s just to touch base, this helps the client feel in the loop and eases any anxieties. All in all - would definitely recommend to use Harris Fowler in the future - the final outcome was a win in my eyes so did their job with due diligence and care.

2 July 2025
Unprompted review
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Reply from Harris Fowler Solicitors

Dear Emma Faulkner,

Thank you for your review.

We are so pleased to hear you felt supported by Luke and had a positive outcome. Your kind words will be passed on to him. We also appreciate your feedback on communication and will take it on board as we strive to improve.

Rated 5 out of 5 stars

French claim - caring and professional team

My claim has taken a great deal of patience and perseverance, and Harris Fowler have supported me throughout. In particular, James Ruttledge, Luke Baldwin and Lynn Hallett at Harris Fowler have kept in regular contact, with clear communications. I am very grateful for their work pursuing this tricky case. They have been honest, caring and professional throughout. Many thanks. A

25 June 2025
Unprompted review
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Reply from Harris Fowler Solicitors

Dear Anne,

Thank you for your review & 5-star rating!

We are glad to hear that we provided you with excellent service. We truly appreciate your feedback and we will pass on your review to the team.

Rated 5 out of 5 stars

Work injury

I had a work injury and contacted Harris Fowler, my claim was handled successfully with the help of Tracey Bennett and Claire Prince. A very easy and professional experience, thank you to everyone at Harris Fowler Taunton.

26 May 2025
Unprompted review
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Reply from Harris Fowler Solicitors

Dear Paul Close,

Thank you for your review and 5-star rating!

We are thrilled to hear about your positive experience with Harris Fowler. I will be sure to pass on your review to Tracey & Claire.

Rated 5 out of 5 stars

Amazing Solicitor

I had the pleasure of working with Ellen Hunter, and I couldn’t have asked for a better solicitor. As someone who is dyslexic, I really appreciated how clearly she explained everything and how patient, calm, and kind she was throughout the entire process.

Ellen made what could have been a stressful experience feel smooth and manageable. Her positive attitude and genuine support made a huge difference, and I always felt in safe hands.

Highly recommend – truly outstanding service!

11 June 2025
Unprompted review
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Reply from Harris Fowler Solicitors

Dear Kiran,

Thank you for taking the time to leave your 5-star review.

We are delighted to hear about the service you received from Ellen, and I will certainly pass on your kind words who I am sure will be thrilled to read your review.

Rated 5 out of 5 stars

5 star

Luke was fantastic. really easy to work with and explained everything thoroughly and kept me updated on a regular basis.

15 May 2025
Unprompted review
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Reply from Harris Fowler Solicitors

Dear Matt,

Thank you for taking the time to leave your review.

We are delighted to hear about the 5 star service you received from Luke, and I will certainly pass on your kind words who I am sure will be thrilled to read your review.

Rated 5 out of 5 stars

Harris Fowler is an exceptional law firm

Harris Fowler is an exceptional personal injury law firm that has stood by my case consistently since it was brought to their attention to represent my best interest. I am highly delighted with the effective legal services and representation they have provided on my behalf. Without doubt, it is my belief that this law firm of knowledgeable and skilful solicitors is dependable, trustworthy and reliable as they have pursued my case from start to finish with unwavering commitment of what I sought to achieve. I recommend without reservation this law firm and its valuable legal services to anyone who have genuinely suffered personal injury of any kind because their solicitors and instructed lawyers are specialised in this area of legal practice with extensive experience of the relevant law to argue your case. From my own case brought to them, it is clear that they have a deeper understanding of personal injury issues by bringing it to a satisfactory end and achieving a successful outcome. I strongly trust that they are more equipped in this area of law to handle other cases related to personal injury whenever their representation is needed by a member of the public as there is good prospect that a successful outcome may be achieved as in my case whether through the courts or by negotiating a settlement with the other party.

30 May 2025
Unprompted review
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Reply from Harris Fowler Solicitors

Dear Richard Henry

Thank you for your review and 5-star rating!

We are thrilled to hear about your positive experience with Harris Fowler and truly appreciate your kind words and recommendation.

Rated 5 out of 5 stars

Clarity

Friendly and clear instructions and explanations without usual legal, almost intimidating jargon that I experienced with other Solicitors. Always helpful and sensible advice in words I could understand!

5 May 2025
Unprompted review
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Reply from Harris Fowler Solicitors

Dear Peter Johnson,

Thank you for your review and 5-star rating!

We are thrilled to hear about your positive experience with Harris Fowler and would recommend us to others.

Rated 5 out of 5 stars

Car Accident

An excellent company.

After having an accident involving a car we got in touch with Harris Fowler and got a call back the next day to say they will take case on. Even though there was 3 different solicitors, they were all fantastic. Ally has taken my claim on, and has been wonderful through out all of it. She hasn’t hidden anything and has told me everything that is going on with the case. Would definitely recommend Harris Fowler to anyone

1 May 2025
Unprompted review
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Reply from Harris Fowler Solicitors

Dear Jord,

Thank you for your feedback.

We are delighted to hear about the 5 star service you received from Harris Fowler. I will pass on your kind words to Ally who I am sure will be happy to read your review.

Rated 5 out of 5 stars

Accident on site

Excellent customer service
Attention to detail
Perseverance and common sense
Qualified, professional staff
Highly recommended
Thank you

25 April 2025
Unprompted review
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Reply from Harris Fowler Solicitors

Dear Stefan Jakubowski,

Thank you for your review and 5-star rating!

We appreciate your feedback and are delighted to hear you had a positive experience with our firm and would recommend us to others.

Rated 5 out of 5 stars

Luke was really helpful and made…

Luke was really helpful and made everything very clear for me

20 April 2025
Unprompted review
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Reply from Harris Fowler Solicitors

Dear Customer Hill,

Thank you for taking the time to leave your review.

We are delighted to hear about the 5 star service you received from Luke, and I will certainly pass on your kind words who I am sure will be thrilled to read your review.

Rated 5 out of 5 stars

The best company I ever had took my…

The best company I ever had took my case at the last moment as I was unconscious the company Lawrence and Co solicitors my cousin did for me was rubbish and corrupted company I ever had didn't even cared what trauma she had suffered because of that accident. But Harris Fowler had very cooperative
and talented staff. Very good company I recommend everybody for their no win no fee cases.

17 March 2025
Unprompted review
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Reply from Harris Fowler Solicitors

Dear Mandeep,

Thank you for taking the time to leave your review.

We appreciate your feedback and are delighted to hear about your excellent experience with us, and would recommend to others.

Rated 5 out of 5 stars

Highly recommend

Richard Leslie and the team at Taunton was brilliant, excellent communication thru out the whole case highly recommend them!

26 March 2025
Unprompted review
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Reply from Harris Fowler Solicitors

Dear Jon Barr,

Thank you for your review and 5-star rating!

We are thrilled to hear about your positive experience with Harris Fowler. I will be sure to pass on your review to Richard & Lesley.

Rated 1 out of 5 stars

ccontacted them in distress,about a…

ccontacted them in distress,about a medical negligence case,sectioned unethically about a misdiagnosis,would not proceed on a no win no fee,was drugged for 3 months against my will like most lawyers they are more concerned with lining their pockets ,than justice systematic of a broken system, alongside doctors,police,acting like god,justice is for the rich,poor forget it,the law firms representing victims of state misconduct is the reason there is so much of it,to be honest dont believe the media these justice based law firms we watch are as much a fairytale as the romance films sell up leave these money grabbed,my treatment by the state resulted in my almost taking my life,these people do not care.

16 April 2025
Unprompted review
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Reply from Harris Fowler Solicitors

Dear Dee Eff,

We are very sorry to hear about your experience and the distress you’ve been through. Your situation sounds incredibly difficult, and we truly sympathise.

While we aim to help wherever we can, some cases unfortunately don’t meet the legal criteria required for us to proceed on a no win, no fee basis. This is never a reflection of the seriousness of your experience, but of the legal framework we must work within.

We understand your frustration and regret that we couldn’t assist further. Please know we take feedback seriously and use it to reflect on how we communicate and operate as a firm.

Rated 2 out of 5 stars

Poor service

I agreed for Harris and Fowler to take on my case for an accident I had at work which should have been straight forward. After pretty much no communication and a 3mth period of no communication at all I received am email from the solicitor dealing with my case telling me that they didn't feel there was enough evidence to carry on with my claim....which there was and is.
Worried and stressed for approximately 10mths to reach this outcome.
I won't mention names or particular details but I feel that someone from Harris and Fowler could and should of pushed on with my case.

4 March 2025
Unprompted review
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Reply from Harris Fowler Solicitors

Dear Iain,

Thank you for taking the time to leave your feedback, Iain.

We are very sorry for the lack of communication you experienced and for the frustration and stress this caused you. Keeping our clients informed is extremely important to us, and it’s clear that on this occasion we did not meet your expectations. Please accept our sincere apologies.

In some cases, after a detailed review of the evidence, we reach the difficult decision that we are unable to proceed further — even when we appreciate how important the case is to the individual involved. These decisions are not made lightly, and we regret that the process left you feeling unsupported.

We are grateful for your comments and will reflect on them carefully to improve the service we provide to all our clients.

Rated 5 out of 5 stars

Excellent service and my claim was…

Excellent service and my claim was dealt with very quick i well recommend harris fowlers

3 April 2025
Unprompted review
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Reply from Harris Fowler Solicitors

Dear Ian,

Thank you for your review and 5-star rating!

We are delighted to hear you had a positive experience with Harris Fowler and would recommend to others.

Rated 5 out of 5 stars

Chemical Eye Burn Claim

My claim took 2 years and I dealt with multiple members of staff as the forst left then the second went on maternity all who were very good at their jobs but definitely the best till last Ellen Hunter is such a credit to the firm she gave nothing but fantastic advise very clear very friendly and the whole process of coming to a final resolve easy. Even though I dealt with multiple people I always felt in the loop and fully up to date. But if I'm honest I wish we would of had Ellen all the way from the start if you have her working for you your in safe hands that's for sure she's a power house. She pushed my offer for compensation up and I will forever be grateful for her amazing negotiation skills. All in all I will recommend this company again without hesitation.

31 March 2025
Unprompted review
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Reply from Harris Fowler Solicitors

Dear Amy Bowler,

Thank you for taking the time to leave your review.

We are delighted to hear about the 5 star service you received from Ellen, and I will certainly pass on your kind words who I am sure will be thrilled to read your review.

Rated 1 out of 5 stars

Total Rip Off

I used Harris Fowler after my car accident, don't forget to read the small print, I won £7000 in compensation but only received £4,200 this is because they take a 40/60 split & they took £3,800 in costs when they should have recovered costs from the other person & give me the full amount, don't trust them or use them, total waste of time, they don't like being contacted to find out the progress of a claim or speak to u on the phone, they have a total disregard & lack of empathy for u so don't go with them...

31 March 2025
Unprompted review
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Reply from Harris Fowler Solicitors

Dear Miss Rose Rogers,

Thank you for sharing your experience. We’re sorry to hear that you feel disappointed with the outcome of your claim. We aim to be transparent about our fee structure from the outset, as discussed and agreed verbally with the client prior to any commitment. This is to ensure all parties are fully aware of the terms and conditions.

We also regret if you felt unsupported during the process. Client care is at the heart of our service, and we strive to keep clients informed throughout their case. If we did not meet your expectations in this regard, we sincerely apologise. Please feel free to contact us directly, and we would be happy to discuss your concerns further.

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