Harris Fowler Solicitors Reviews 486

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the professionalism, compassion, and kindness of the staff, often feeling heard and supported throughout their claims. The customer service is frequently praised for its personal-centered approach, timely updates, and clear communication, making complex processes manageable. Many people appreciate the dedication and expertise of the team, which often leads to successful outcomes and satisfactory settlements. However, some customers also noted occasional issues with communication, where updates sometimes required chasing, suggesting a desire for more proactive contact. A few other people also felt that initial inquiries were not always handled with the expected courtesy or follow-up.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting their professionalism, responsiveness, and... See more

Customer service

People report positive experiences with customer service, highlighting the professionalism, support, and... See more

Service

Customers had positive experiences with service, with many highly recommending it for legal assistance due to... See more

Claim

Consumers find claim experiences to be positive, with many expressing gratitude for the efficient and... See more

Customer communications

Users describe positive interactions with contact, noting that it was easy to get in touch with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Harris Fowler, namely- Deborah Wagstaff made this over two year battle more manageable. Through their personal centred, genuinely caring approach, the timely updates, and all the ongoing support. M... See more

Company replied

Rated 5 out of 5 stars

From the very first moment I met Deborah Wagstaff I knew she was going to work so hard to get me what my family deserved. The professionalism, compassion, kindness, open and honesty, Deborah showed... See more

Company replied

Rated 5 out of 5 stars

My claim has taken a great deal of patience and perseverance, and Harris Fowler have supported me throughout. In particular, James Ruttledge, Luke Baldwin and Lynn Hallett at Harris Fowler have kept i... See more

Company replied

Rated 5 out of 5 stars

I would like to thank Georgina Hunter and her secretary Natalie Hellings for their outstanding service, patience and support. Georgina Hunter represented me throughout my claim which she battled hard... See more

Company replied


Company details

  1. Legal Services
  2. Law firm
  3. Lawyer
  4. Personal Injury Lawyer

Written by the company

Specialist Personal Injury Solicitors. Qualified experts for every case. No win, no fee with no hidden extras. Outstanding results. The friendly solicitors.

Written by the company


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

486 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Claim settled within5 months excellent…

Claim settled within5 months excellent service and communication. Highly recommend

17 March 2025
Unprompted review
Harris Fowler Solicitors logo

Reply from Harris Fowler Solicitors

Dear Richard Wilcock,

Thank you for your review.

We are delighted to hear you had a positive experience with our firm and would recommend to others.

Rated 5 out of 5 stars

Excellent firm….highly recommended…

Excellent firm….highly recommended them.
Extremely professional and so friendly. Natalie Hellings and Georgina Hunter were brilliant, explaining anything and everything we threw at them. Guiding professionalism just put us at ease.

11 March 2025
Unprompted review
Harris Fowler Solicitors logo

Reply from Harris Fowler Solicitors

Dear Stephen Cox,

Thank you for your review and 5-star rating!

We are thrilled to hear about your positive experience with Harris Fowler. I will be sure to pass on your review to Natalie & Georgina.

Rated 5 out of 5 stars

Excellent Service

I chose Harris Fowler based on their outstanding customer reviews and prompt service. Luke Baldwin represented me in my case, and I was impressed by his high level of expertise. I received the compensation I was entitled to for my personal injury, and the process was efficient and straightforward. Luke managed all aspects of my case, making it hassle-free. I wholeheartedly recommend Harris Fowler Solicitors.

7 March 2025
Unprompted review
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Reply from Harris Fowler Solicitors

Dear Simon Cornwall,

Thank you for your review.

We are glad to hear that Luke provided you with excellent service. We truly appreciate your kind words and feedback.

Rated 5 out of 5 stars

Luke Baldwin and his team were very…

Luke Baldwin and his team were very helpful, understanding and professional when successfully dealing with my claim. I highly recommend them

3 March 2025
Unprompted review
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Reply from Harris Fowler Solicitors

Dear John Evans,

Thank you for taking the time to leave your review.

We appreciate your feedback and are delighted to hear you had a positive experience with our firm. I will pass on your kind words to Luke.

Rated 5 out of 5 stars

Good experience all the way to…

Good experience all the way to conclusion of case, Channdi Patel explained all proceedings and keep me in touch with developments.

3 March 2025
Unprompted review
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Reply from Harris Fowler Solicitors

Dear Kevin Sandford,

Thank you for your feedback & 5 star rating!

We are delighted to hear about the 5 star service you received from Harris Fowler.

I will pass on your kind words to Chandni who I am sure will be happy to read your review.

Rated 5 out of 5 stars

Would definitley recommend this Harris…

Would definitley recommend this Harris Fowler. My ex husband had an accident at work, and the solicitor time, Zoe, was amazingly exceptional. Always made sure we were update,offered support and was empathetic. Definitley recommend.

3 March 2024
Unprompted review
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Reply from Harris Fowler Solicitors

Dear Glogine G,

Thank you for taking the time to leave your review.

We appreciate your feedback and are delighted to hear you had a positive experience with our firm. I will pass on your kind words to Zoe.

Rated 1 out of 5 stars

Terrible service

Terrible service. Don't use them. I spent about 40 mins on the phone. Was told I would be contacted within 5 days and after nearly a months have heard nothing even if it was to say no claim could be pursued.

—————

In response to the reply I would swear under oath that Harris Fowler have not emailed or called me . For a firm of Solicitors to blatantly deceive customers on a public forum is frightening . In response to me contacting the I did email E Moakes and received no reply .

26 February 2025
Unprompted review
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Reply from Harris Fowler Solicitors

Dear Mr Harrison,

Thank you for your feedback. We are sorry to hear that you were dissatisfied with our service. We always strive to provide clear and timely communication, and we regret that you did not receive contact from us.

We did email you twice regarding the outcome of your enquiry, but it appears our messages may not have reached you. We have also attempted to contact you by telephone. We sincerely apologise for any frustration this may have caused. If you would like to discuss this further, please do not hesitate to contact us on 0800 213 214 and we will be happy to assist.

Rated 5 out of 5 stars

After their disaster of an accident

After their disaster of an accident, we found this fantastic comapny for my parents.
They couldn’t be any happier with the team of Richard, Emma, Hannah and selina. Always happy to explain everything, consistently on hand when needed.
They’ve Made everything so simple also gave us great confidence and peace of mind.
every piece of advice and support was explained thoroughly.
They treat us with the greatest respect, compassion and never once did they like feel just a client.
We Would definite recommend this company to anyone 100% needing legal advice and representation
5 star company

13 February 2025
Unprompted review
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Reply from Harris Fowler Solicitors

Dear Chris Murray,

Thank you for your feedback & 5 star rating!

We are delighted to hear about the 5 star service you received from Harris Fowler.

I will pass on your kind words to Richard, Emma, Hannah & Selina who I am sure will be happy to read your review.

Rated 5 out of 5 stars

Great service 5 Star service

Great service
Very professional and easy to talk to staff
Great communication and a company you can rely on
Highly recommend
5 star service

30 January 2025
Unprompted review
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Reply from Harris Fowler Solicitors

Dear Dave Bosher,

Thank you for taking the time to leave your review.

We appreciate your feedback and are delighted to hear you had a positive experience with our firm.

Rated 5 out of 5 stars

Fast efficient and good communication

I used Harris Fowler to make my industrial injury claim. I can highly recommend them it was a relatively fast smooth professional service that was stress free.
A massive thank you to the Harris Fowler team.

19 January 2025
Unprompted review
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Reply from Harris Fowler Solicitors

Dear Sheena Allan-Smith,

Thank you for your feedback & 5 star rating!

We are thrilled to hear that you have had a positive experience with our firm and would recommend us to others.

Rated 4 out of 5 stars

Had a couple of different solicitors to…

Had a couple of different solicitors to start with and the going was slow.
Then Luke Baldwin took on the case and was thorough, quick to respond to any questions and very helpful.
His work was very good and ultimately gained a good outcome of the situation for me.

25 April 2024
Unprompted review
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Reply from Harris Fowler Solicitors

Dear P.N

Thank you for your feedback.

We are delighted to hear about the service you received from Harris Fowler.

I will pass on your kind words to Luke who I am sure will be happy to read your review.

Rated 5 out of 5 stars

Excellent communication

Excellent communication, support and expertise - with a good outcome
Thank ou so much

7 January 2025
Unprompted review
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Reply from Harris Fowler Solicitors

Dear Stephen Jones,

Thank you for your review and 5-star rating!

We are delighted to hear you had a positive experience with Harris Fowler.

Rated 5 out of 5 stars

I had an injury at work in May and…

I had an injury at work in May and decided to call Harris Fowler for advice. After the initial discussion I decided to go ahead with my claim for compensation which has now been finalised 7 months later. I was assigned Vicky to handle my case who kept me informed every step of the way, explaining everything from beginning to end and negotiating a fair settlement for my injury. Harris Fowler made the whole process smooth and hastle free for me, they did all the work. I would highly recommend Harris Fowler if you are considering a compensation claim.

1 May 2024
Unprompted review
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Reply from Harris Fowler Solicitors

Dear June,

Thank you for taking the time to leave your review.

We appreciate your feedback and are delighted to hear you had a positive experience with our firm. I will pass on your kind words to Vicky.

Rated 5 out of 5 stars

Highly professional and supportive

Harris Fowler helped me to win my case. Chloe Edwards kept me informed and updated throughou, and I always felt supported. They're communicating is outstanding.
In the lead up to the trial, Chloe called, explaining in detail, what I should expect on the day. I would highly recommend this company to anyone. Absolutely excellent service. Many thanks. RS

13 December 2024
Unprompted review
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Reply from Harris Fowler Solicitors

Dear Russell Smith,

Thank you for your feedback.

We are delighted to hear about the 5 star service you received from Harris Fowler. I will pass on your kind words to Chloe who I am sure will be happy to read your review.

Rated 1 out of 5 stars

Case rejected for no valid reason

After speaking with three different people and providing a detailed report of my elderly aunt’s injury—caused by a bus driver accelerating before she was seated—I was told they would confirm with their director if they could proceed. Ultimately, I was turned away without any valid reason. Their excessively played TV advert suggests they handle a wide range of personal injury cases, but this seems misleading. Avoid.

29 November 2024
Unprompted review
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Reply from Harris Fowler Solicitors

Dear Faizal,

Thank you for sharing your thoughts. We genuinely appreciate your feedback and are sorry to hear that you were disappointed with our decision not to take on your case.

A member of our team has explained our position over the phone to you, and a letter further outlining our rationale for this decision has been sent to you, but if you require any further information please do not hesitate to call us on 0800 213214.

Thank you again for considering us, I’m sorry we could not assist you on this occasion. We wish you the best moving forward.

Best regards,

Hayley Sly
Harris Fowler

Rated 5 out of 5 stars

Great service with nothing to lose.

I had a few changes of solicitors over the last three and a half years whilst dealing with my claim. This was a little frustrating at times, but Luke Baldwin being the last one, was very thorough and understanding. He explained things clearly and finalised my claim which I am happy with.
From the start of my claim I was informed of what would happen and kept informed throughout. Anyone who has been injured due to an accident through no fault of there own should contact Harris Fowler and see if you have a claim. Their is nothing to lose.
Thankyou Harris Fowler and especially Luke.

18 November 2024
Unprompted review
Harris Fowler Solicitors logo

Reply from Harris Fowler Solicitors

Dear Janet,

Thank you for your feedback.

We are delighted to hear about the 5 star service you received from Harris Fowler.

I will pass on your kind words to Luke who I am sure will be happy to read your review.

Rated 5 out of 5 stars

Brilliant throughout

Great company. Clear communication advice and outcome. I would recommend highly for injury claims.

12 November 2024
Unprompted review
Harris Fowler Solicitors logo

Reply from Harris Fowler Solicitors

Dear Shopper1,

Thank you for taking the time to leave your review.

We appreciate your feedback and are delighted to hear you had a positive experience with our firm.

Rated 5 out of 5 stars

Excellent service from both Luke…

Excellent service from both Luke Baldwin and Lynn Hallett. They were both helpful and made the whole process easy and stress free. Highly recommend.

8 November 2024
Unprompted review
Harris Fowler Solicitors logo

Reply from Harris Fowler Solicitors


Dear Craig Parnell,

Thank you for your review and 5-star rating!

We are thrilled to hear about your positive experience with Harris Fowler. I will be sure to pass on your review to Luke and Lynn.

Rated 5 out of 5 stars

Harris Fowler solicitors was amazing…

Harris Fowler solicitors was amazing every step of my claim process. My solicitor Ellen was always on hand to help guid me through each step of my accident at work claim. She was very informative and empathetic to what I was going through, she got me the best possible outcome. I would highly highly recommend the services of Harris and Fowler solicitors especially Ellen Hunter.

18 October 2024
Unprompted review
Harris Fowler Solicitors logo

Reply from Harris Fowler Solicitors

Dear Jaydenaaron Black,

Thank you for your feedback.

We are delighted to hear about the 5 star service you received from Harris Fowler. I will pass on your kind words to Ellen who I am sure will be happy to read your review.

Rated 5 out of 5 stars

From start to finish they kept informed…

From start to finish they kept informed about my progress I could ring or email anytime and get a quick response

17 October 2024
Unprompted review
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Reply from Harris Fowler Solicitors

Dear Mark Weatherstone,

Thank you for taking the time to leave your review.

We appreciate your feedback and are delighted to hear you had a positive experience with our firm.

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