Harry Garlick Reviews 

180
TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

Absolutely awful service. Beware that they won't take responsibility if your machine is faulty. They're quite happy to refuse their customers' their consumer rights. Avoid at all costs!

Rated 5 out of 5 stars

Exceptional service as always from Harry Garlick and Andy. Phoned in regards to purchasing a fan due to this weather, spoke to Andy who personally delivered one the following evening set it up for me... See more

Rated 5 out of 5 stars

2 days before Christmas & my parents living room gas fire has packed up - despite Gas Engineers visit yesterday after waiting a week for him to fit in a 90 & 85 years old couple Harry Garlick's save... See more

Rated 5 out of 5 stars

Our washing machine died the day before our holiday! On return we went into the Clitheroe branch having done our research. They were so so helpful. We were wanting a particular program on the washi... See more

Company replied

Company details

  1. Electrical supply shop

Written by the company

Established since 1952, Harry Garlick Limited We are an independent electrical retailer that has been serving the people of East Lancashire and North Yorkshire over 70 years. We pride ourselves on excellent service, and expert advice, making the purchasing process a joy. Specialising in, LED and OLED TV, we also sell everything for the home including Cookers, Ovens, Washers, Dryers, Dishwashers, Hi Fi, and pretty much anything with a plug on!


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4.2

Great

TrustScore 4 out of 5

180 reviews

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4.2

All reviews

(180)

8 reviews in the last 12 months

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Rated 5 out of 5 stars

We have been using Harry Garlick for…

We have been using Harry Garlick for over 20 years the customer service is faultless.Andy Barrett at the Clitheroe shop was fantastic. We had Martin Brierley back to fit our new television in our bedroom.And he also fixed the Bose System he installed over 20 Years ago .Martin has amazing experience , We mentioned that we needed another Tv for the Kitchen.Martin advised us off a tv that was like a picture.We bought one and he installed with his college. Excellent value for money and no better place to buy all electronic goods first class

16 May 2024
Unprompted review
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Reply from Harry Garlick

Thankyou for taking time to post such a great review, Andy and Martin have been with Hg in total over 60 years!! They know their stuff! And customer service is paramount. Thanks again.

Rated 5 out of 5 stars

Spot On

Harry Garlick, especially Andy Barrett, never fail to provide a first class service. From initial advice and choice of equipment through to fast after sales service. Nothing is too much trouble and I know I can always get things sorted to my upmost satisfaction.
Nice to have them, and Andy, on my doorstep.
Spot On!!

12 April 2024
Unprompted review
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Reply from Harry Garlick

Thanks for your glowing report Chris, Andy will be very pleased.

Rated 5 out of 5 stars

What a service

What a service. Went in the Barnoldswick BB18 1QB shop this afternoon too buy a new fridge freezer it’s being delivered this afternoon Great Great Service and thank you Andy Barrett for your help

8 March 2024
Unprompted review
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Reply from Harry Garlick

Thanks for your review Michael, Andy will always do his best to help you out!

Rated 5 out of 5 stars

I had to contact harry garlicks at…

I had to contact harry garlicks at clitheroe, following a failed attempt at changing a bracket on my dad's TV. My dad is disabled and unable to sort himself so I said I'd give it a go. After several failed attempts I called harry garlicks five mins before closing. They went above and beyond to sort the bracket out, even going to another shop to locate necessary parts. Thanks so so much. The TV is sorted, working and I can't thank you enough. Nothing was an issue. Superb service.

4 March 2024
Unprompted review
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Reply from Harry Garlick

Hi Alison, thanks for your review, that's what we do at HG, put the customer first!!

Rated 5 out of 5 stars

The Staff at the Clitheroe Branch where…

The Staff at the Clitheroe Branch where I bought the TV were more than helpful ( Andy ) and the advice I received certainly influenced my choice of TV, I paid a little extra for installation but it was well worth it as they advised a different fixing bracket and it all turned out great. Fabulous Service !!

24 February 2024
Unprompted review
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Reply from Harry Garlick

Thankyou for taking time to review our Clitheroe store. Andy is one of our longest serving members of staff, and embodies everything Harry Garlick stand for.

Rated 5 out of 5 stars

Great Customer Service

Great experience using Harry Garlick. Ordered a new tv on the Wednesday and it was delivered first thing Saturday morning. Great customer service as always from Andrew at the Clitheroe shop. Thank you.

21 February 2024
Unprompted review
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Reply from Harry Garlick

Thanks for your 5 star review

Rated 5 out of 5 stars

This local family firm is exceptional…

This local family firm is exceptional in the service it provides! We have used Harry Garlick’s a number of times and all their staff - both in the shop and when they visit the home to install goods - are top class people, without exception! They go out of their way to help you. We are delighted with our new oven, delivered yesterday and fitted with true expertise.
Thank you.
R & A Glister

20 February 2024
Unprompted review
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Reply from Harry Garlick

Hi Roger, thanks for your great review

Rated 5 out of 5 stars

Rental Made Easy

We have been using Harry Garlick rental products for the past 10 years, and they never fail to deliver the best possible customer service.

We recently wanted to change our washing machine having had this product for well over two years. The process was extremely easy to do. A quick call to the Clitheroe branch on Friday, and by Monday afternoon the new washing machine was delivered with no fuss whatsoever.

Massive thank you to Andrew at Clitheroe branch for his support and guidance on product selection.

29 January 2024
Unprompted review
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Reply from Harry Garlick

Thankyou Steven for your 5 star review, it is much appreciated, and thankyou for being a long time customer!

Rated 5 out of 5 stars

Thank Andy and Chris HG Clitheroe

Just want to thank Andy and Chris at the Clitheroe store for wonderful 5* customer service. I took my TV in for repair and before taking my deposit, they did a check for me discovered that it was still under warranty, losing themselves a job but getting the best outcome for their customer - Thank you both so much for getting the TV out and then back into my car :) I will be back...

3 February 2024
Unprompted review
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Reply from Harry Garlick

Hi Fiona, we always try and solve problems for our customers, even if it does mean we lose a sale :) Thankyou for your kind review.

Rated 5 out of 5 stars

Excellent service as always

Excellent service as always from Andy Barrett, quality products at competitive prices.
Have been customers for many years and wouldn’t hesitate in recommending Harry Garlick.

8 January 2024
Unprompted review
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Reply from Harry Garlick

Thanks for taking time to review Wenda, and thanks for your continued support, it really is appreciated.

Rated 5 out of 5 stars

We visited the Harry Garlick store in…Clitheroe

We visited the Harry Garlick store in Clitheroe, having had a fault on our TV covered by a 5 year warranty. The store were extremely accommodating and very knowledgeable about the TVs for sale. Delivery was swift and timely and we are very happy with our purchase. I would highly recommend this store.

27 January 2024
Unprompted review
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Reply from Harry Garlick

Thanks Janet for your 5 star review, it is much appreciated

Rated 5 out of 5 stars

Skipton store…

I’ve been in the Skipton store several times over the past few years. Calvin and the team are excellent at helping and advising, making sure you end up with the right product for your needs.

1 May 2023
Unprompted review
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Reply from Harry Garlick

Thanks Mary, for your great review, and your long term support

Rated 5 out of 5 stars

Just brilliant

I recently visited the Barnoldswick branch of Harry Garlick with my elderly mother who needed a new TV. She was quite daunted by the whole process but Andy served us, he was absolutely brilliant, he was so patient and explained everything in a way that my mum could understand. Such personal service and so knowledgeable about the product which gave us confidence that we’d decided on the right make/model. Can’t recommend this shop and Andy highly enough. Thank you.

20 January 2024
Unprompted review
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Reply from Harry Garlick

Thanks for your kind review

Rated 5 out of 5 stars

Andy at Barnoldswick Branch was…

Andy at Barnoldswick Branch was extremely helpful and very knowledgeable. He guided us expertly through our decision making on the minefield of purchasing a new TV. Would highly recommend Harry Garlicks ( and particularly Andy) on service and price. We have been using Harry Garlicks for over 20 years and they have always provided excellent service.

20 January 2024
Unprompted review
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Reply from Harry Garlick

Thanks for your review and your long term support Mark, we will always endeavour to provide an excellent service!

Rated 5 out of 5 stars

TV Choice & Service

We’ve used Harry Garlick for many years and never fail to be impressed with their excellent service.
Andy is so obliging, knowledgeable and helpful. We recently purchased a new LG OLED TV (great choice!) and needed our old TV moving to another room, which the installation team dealt with no problem. All part of the service!
Debbie

21 November 2023
Unprompted review
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Reply from Harry Garlick

Thanks for your support Debbie, returning customers are the best indication that we are doing something right!

Rated 5 out of 5 stars

I recommend Harry Garlick's

Have used Harry Garlick's for over 25 years and have always found them helpful and competitively priced. Their customer service is excellent. Andy and Ian at the Barnoldswick branch are both very knowledgable and helpful. I recently purchased an LG TV from them and the installation was seamless. Thanks also to Martin our installer and his colleague who did a great job fitting the TV to the wall and setting everything up.

29 November 2023
Unprompted review
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Reply from Harry Garlick

Thanks for your great review David, and all the name checks, the guys will love it :)

Rated 5 out of 5 stars

Great service by this independent retailer.

Called into the Barnoldswick branch today looking for a newer Smart TV.
my previous TV I bought from HG's lasted 10 years without a breakdown.
I was served by Andy who patiently explained to us two old guys, what the difference between LED and OLED and demonstrated the features of the range of models available. He also recommended a stand to make it look even better.
Eventually chose a Sony Bravia. Really pleased - there was a great discount making it excellent value.
You wouldn't get this service from a supermarket!

6 January 2024
Unprompted review
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Reply from Harry Garlick

Cheers Mark, you definitely wouldn't! We pride ourselves on our product knowledge and ability to find the best product for our customers

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