Harry Garlick Reviews 

180
TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

Absolutely awful service. Beware that they won't take responsibility if your machine is faulty. They're quite happy to refuse their customers' their consumer rights. Avoid at all costs!

Rated 5 out of 5 stars

Exceptional service as always from Harry Garlick and Andy. Phoned in regards to purchasing a fan due to this weather, spoke to Andy who personally delivered one the following evening set it up for me... See more

Rated 5 out of 5 stars

2 days before Christmas & my parents living room gas fire has packed up - despite Gas Engineers visit yesterday after waiting a week for him to fit in a 90 & 85 years old couple Harry Garlick's save... See more

Rated 5 out of 5 stars

Our washing machine died the day before our holiday! On return we went into the Clitheroe branch having done our research. They were so so helpful. We were wanting a particular program on the washi... See more

Company replied

Company details

  1. Electrical supply shop

Written by the company

Established since 1952, Harry Garlick Limited We are an independent electrical retailer that has been serving the people of East Lancashire and North Yorkshire over 70 years. We pride ourselves on excellent service, and expert advice, making the purchasing process a joy. Specialising in, LED and OLED TV, we also sell everything for the home including Cookers, Ovens, Washers, Dryers, Dishwashers, Hi Fi, and pretty much anything with a plug on!


Contact info

4.2

Great

TrustScore 4 out of 5

180 reviews

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4.2

All reviews

(180)

8 reviews in the last 12 months

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Rated 5 out of 5 stars

TV AND SET UP

Hi just a message to say THANK YOU TO HARRY GARLICK CLITHEROE for the advice TV and the set up installation of it very thorough with measurements location etc. THANKS

1 December 2023
Unprompted review
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Reply from Harry Garlick

Cheers Phil, we always aim to please :)

Rated 5 out of 5 stars

Andrew is the most helpful guy I have…

Andrew is the most helpful guy I have ever met. Ask him a related question and he will know the answer or find out the answer.
Prior to, whilst and after buying fantastic service.
Well done

25 November 2023
Unprompted review
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Reply from Harry Garlick

Thanks Ian, he's not a bad lad is he :)

Rated 5 out of 5 stars

Fantastic TV

Fantastic TV, fab service and no complaints so far. :)

18 November 2023
Unprompted review
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Reply from Harry Garlick

Thanks for taking the time to give us a 5 Star review

Rated 5 out of 5 stars

5⭐ will always use Harry Garlick when…

5⭐ will always use Harry Garlick when ever i need new supplies. Andy fixed me up with a new washing machine and to be delivered to my house the following working day! Many thanks! 😊

1 December 2023
Unprompted review
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Reply from Harry Garlick

Abi thanks for a great review!

Rated 5 out of 5 stars

Best customer service ever!

I usually use the internet rather than stores, however, Harry Garlick's, in Clitheroe had been recommended by a friend so I decided to give them a try when I needed a new TV. From the very first contact I made with Andy, who is the manager there, the customer service was above and beyond. Andy helped me choose which TV was better for my particular taste and needs including specification and size. This was great as I was clueless about modern TV's and this was a surprise for my husband who was in hospital at the time. Andy was great! Once I had decided, he made sure that the TV was delivered on the one day I would be home to receive it which meant no need for asking work for extra days off, and he came himself, that same day to install it!! Absolutely brilliant service, I will always choose this option from now on as I know that if I have any issues with my TV in the next 5 years, it will be attended to efficiently. Thanks so much Andy & Harry Garlick's!

28 November 2023
Unprompted review
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Reply from Harry Garlick

Hi Bernadette, thankyou for your awesome review, I'm glad we have shown you that personal service means a lot, and we have converted you to instore shopping! Andy has been with us for over 25 years, and always puts the customers needs first.

Rated 5 out of 5 stars

Altogether a GOOD experience

Unlike many retailers, they actually do what they say.....
The lads who delivered my TV were very helpful & efficient.
They were helpful when I had to visit the shop to complete the manufacturer's guarantee.
Altogether a GOOD experience..

27 November 2023
Unprompted review
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Reply from Harry Garlick

Thanks Dean for your excellent review, nice for the install team to get a mention :)

Rated 5 out of 5 stars

Andrew Barrett always strives to…

Andrew Barrett always strives to provide excellent service. He goes above and beyond to provide advice on the right product. We would not buy from anyone else. A family feel business who always remember their customers. Rare in todays market

26 October 2023
Unprompted review
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Reply from Harry Garlick

Thanks for taking the time to give us a 5 star review, Andy does a great job!

Rated 5 out of 5 stars

Very Happy with the service given by…

Very Happy with the service given by Calvin and Simon when I went into the Skipton Branch to Purchase a Television .
very knowledgeable and answered all my questions without biased to any make or model . been a customer for many years and still the same quality of service .

28 October 2023
Unprompted review
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Reply from Harry Garlick

Thanks for a great review Neil, Calvin and Simon really know their stuff!

Rated 5 out of 5 stars

Far better than the internet

Far better than the internet
Skipton Branch
Calvin and Simon couldn’t of been more helpful would highly recommend a visit to the shop

28 October 2023
Unprompted review
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Reply from Harry Garlick

Thanks for your review Steve, I'm sure Calvin and Simon will be chuffed :)

Rated 1 out of 5 stars

Probably the worst high street…

Probably the worst high street experience of my life. Unfriendly, uncooperative and obdurate staff. I won’t be going near the place ever again. Shops like this are a great shame because the high street has so much to offer. My strong recommendation would be to give Harry Garlick and all its employees a very wide berth - avoid!

20 October 2023
Unprompted review
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Reply from Harry Garlick

Mt Berrisford bought a bracket from us to wall mount a TV of his. A few days later he returned the bracket for a refund despite the fact that the bracket had clearly been used. The raw plugs had plaster in them, the screws were marked, and all the bits were not in any packaging. We therefore refused a refund.

Rated 5 out of 5 stars

Too quality service

We had an unfortunate incident where our 1 year old cracked our tv screen on a Saturday afternoon… 1 call to Andy at Clitheroe and we had a new tv in the house before close of play the same day! Quality service.

23 September 2023
Unprompted review
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Reply from Harry Garlick

Cheers Jordan, thanks for your kind review

Rated 5 out of 5 stars

Needed a new freezer

My freezer broke so needed to replace it. Andy at the Clitheroe store was fantastic and arranged for a new freezer to be delivered the following day. Great service & highly recommended.

26 September 2023
Unprompted review
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Reply from Harry Garlick

Thanks for taking the time to leave us such a great review

Rated 5 out of 5 stars

Brilliant service from start to finish…

Brilliant service from start to finish with Andy the manager at the Clitheroe store and Riaz and Steve at Padiham. They were very helpful in finding out my needs and requirements for a new TV and helped narrow down the best choice for me within my budget. I can’t recommend them highly enough. The price was as competitive as online and with that personal touch that you don’t get elsewhere, I had lots of questions and as the market moves on so quickly, you need expert advice, and I got it. I don’t have the time to search online for hours on end to find the best TV’s. I feel much happier buying local and getting the added service.

I bought a Sony OLED and it’s fantastic. Will definitely be shopping again here!

Keep up the great work!

24 August 2023
Unprompted review
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Reply from Harry Garlick

What a great review, thanks Mr Tate, I'm sure all the guys you have mentioned will be very pleased.

Rated 1 out of 5 stars

Went to the Barnoldswick shop today to…

Went to the Barnoldswick shop today to purchase a TV for my parents, I walked in and ‘James’ was on the phone, I wasn’t acknowledged when I walked in even though he turned and saw me, didn’t mind he was on the phone, though for the whole 10 minutes I waited I wasn’t acknowledged the whole time either even though I was stood at the counter and he could see that I was there as the door was open, so ended up walking out, pretty rude and won’t be going back.

14 August 2023
Unprompted review
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Reply from Harry Garlick

Hi Andrew, I am very sorry you didn't receive our usual 5 star treatment, it is not like james not have acknowledged you, as he is usually super friendly. I can only apologise once again, I hope you give us chance to redeem ourselves.

Rated 5 out of 5 stars

Thank you to Steve and John who…

Thank you to Steve and John who delivered our new appliances and put them in our tight kitchen space they were amazing I would definitely recommend them harry garlicks padiham

4 August 2023
Unprompted review
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Reply from Harry Garlick

Thanks for taking the time to give us a 5 star review Angela, I'll pass on your comments to the guys.

Rated 5 out of 5 stars

Paul at Harry Garlick at Padiham

I rang the shop at Padiham to ask if they had a particular TV stand in stock. They didn't, but Paul was very helpful and said he would arrange for one to be delivered and set up to allow us to see it. The next day we went and it was fully assembled so we could see it.
It was just what we wanted and we took it home with us. Excellent customer care and a good experience to shop local. Thank you for all your help Paul.

2 August 2023
Unprompted review
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Reply from Harry Garlick

Hi Lesley thanks for your great review, Paul has been with us 25 years and is an asset to the team!

Rated 5 out of 5 stars

Excellent Service from Start To Finish

I have used Harry Garlicks for over forty years, and recently I needed a new television, John and James at the Barnoldswick branch were really helpful and I am so happy with my new Sony television, installation was done by Stephen and James who did an excellent job as well as being really helpful and informative setting it up. I would recommend Harry Garlicks to anyone for all household needs. Thank you Sharon.

21 July 2023
Unprompted review
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Reply from Harry Garlick

Thanks for your 5 star review Sharon, and thanks for name checking the guys, always nice to get recognition :)

Rated 5 out of 5 stars

Garlicks as good as ever

I have been a customer of Garlicks for over 30 years, for good reason, I’m pleased to say they are still the friendly customer focused shop they always where, I recently needed to change my TV, this is something I haven’t done for probably 10 years, I know tech has moved on but my understanding of it hasn’t lol, anyway back to my trusted shop Harry Garlicks, John and Calvin at the Skipton store soon sorted me out, they explained all the modern improvements without baffling me with Tech stuff I don’t understand, in short within half an hr I was sorted, great replacement TV on order at a great price, a slight mix up over delivery and installation was quickly sorted amicably, I’m now in possession of a great TV fully installed no hassle all programmed and ready to use, thanks to John and Calvin for all their help, see you next time I need an upgrade, kind regards Darren 👍

24 July 2023
Unprompted review
Harry Garlick logo

Reply from Harry Garlick

Darren, 30 years, we very much appreciate your support over the years, we must be doing something right! Thanks for taking the time to post such a fab review.

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