Harry Garlick Reviews 

180
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Absolutely awful service. Beware that they won't take responsibility if your machine is faulty. They're quite happy to refuse their customers' their consumer rights. Avoid at all costs!

Rated 5 out of 5 stars

Exceptional service as always from Harry Garlick and Andy. Phoned in regards to purchasing a fan due to this weather, spoke to Andy who personally delivered one the following evening set it up for me... See more

Rated 5 out of 5 stars

2 days before Christmas & my parents living room gas fire has packed up - despite Gas Engineers visit yesterday after waiting a week for him to fit in a 90 & 85 years old couple Harry Garlick's save... See more

Rated 5 out of 5 stars

Our washing machine died the day before our holiday! On return we went into the Clitheroe branch having done our research. They were so so helpful. We were wanting a particular program on the washi... See more

Company replied

Company details

  1. Electrical supply shop

Written by the company

Established since 1952, Harry Garlick Limited We are an independent electrical retailer that has been serving the people of East Lancashire and North Yorkshire over 70 years. We pride ourselves on excellent service, and expert advice, making the purchasing process a joy. Specialising in, LED and OLED TV, we also sell everything for the home including Cookers, Ovens, Washers, Dryers, Dishwashers, Hi Fi, and pretty much anything with a plug on!


Contact info

4.2

Great

TrustScore 4 out of 5

180 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(180)

8 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Visited the Padiham store and made…

Visited the Padiham store and made several purchases now, the staff are always friendly, knowledgeable and helpful. They are not pushy salespeople and will always offer a great deal and excellent after sales assistance.
Would definitely recommend.

24 February 2023
Unprompted review
Harry Garlick logo

Reply from Harry Garlick

Thanks for your continued support Liv, and for taking time to post a review.

Rated 5 out of 5 stars

Satisfied Customer

Customer experience for me was brilliant. The gentleman who dealt with me Riaz from the Padiham shop was very helpful. I was looking to purchase a new oled tv to replace my old one. He had good knowledge of the product and was very helpful and I cannot fault the recommendation since I purchased my new TV. I definitely would recommend Harry Garlick if you are looking to purchase something New and need the correct advice over other competitors who in my experience do not offer the same quality service.

24 October 2022
Unprompted review
Harry Garlick logo

Reply from Harry Garlick

Hi Nadeem, thanks for your great review, and your custom, it is much appreciated.

Rated 5 out of 5 stars

Absolutely fabulous store

Absolutely fabulous store , padiham,, staff go above and beyond to help and very knowledgeable about their products, very helpful and can't do enough for you , store is exceptionally clean and tidy. Great products and too notch service, I wouldn't go anywhere else

2 February 2023
Unprompted review
Harry Garlick logo

Reply from Harry Garlick

Thanks Luan, I don't know who does the cleaning :) We look forward to seeing you again soon.

Rated 5 out of 5 stars

Helpful staff

Not been in Clitheroe store for a while but staff were very helpful and polite. Sorted the freezer I wanted and delivered promptly next day.

21 February 2023
Unprompted review
Harry Garlick logo

Reply from Harry Garlick

Thanks for your review John, much appreciated.

Rated 5 out of 5 stars

Fantastic store and fantastic customer service

We have bought numerous items from the clitheroe store ie washer dryer, sound systems and would highly recommend. 100% customer service especially from Andy who is always happy to help and answer all our questions. We will definitely carry on shopping here.
Peter

18 February 2023
Unprompted review
Harry Garlick logo

Reply from Harry Garlick

Thanks for being a great customer over the years Kelly, and thanks for such a great review! We look forward to looking after you in the future.

Rated 5 out of 5 stars

A great local store with helpful staff…

A great local store with helpful staff who gave us good advice even though we weren't buying anything from them .

16 February 2023
Unprompted review
Harry Garlick logo

Reply from Harry Garlick

Thanks for your review, hopefully next time you are ready to buy, you'll come and see us :)

Rated 5 out of 5 stars

I deal with a guy called Andy at the…

I deal with a guy called Andy at the Clitheroe branch who is always a pleasure to do business with , very helpfull with informative , we have a lodge park in the area and wouldnt go anywhere else for the many top spec TV's we have in our lodges, delivery, installation , service and after sales no problem, I would highly recommend.
Carol

13 February 2023
Unprompted review
Harry Garlick logo

Reply from Harry Garlick

Thanks Carol, and thanks again for your continued custom, we aim to please :)

Rated 5 out of 5 stars

New TV and dab radio

Great service and nothing too much trouble. Very friendly, and allowed us to try in shop. Prices very competitive. Highly recommended. Thanks

11 February 2023
Unprompted review
Harry Garlick logo

Reply from Harry Garlick

Thanks for taking the time to give us a 5 star review Chris :)

Rated 5 out of 5 stars

We have used Harry Garlicks for over 15…

We have used Harry Garlicks for over 15 years & have always had a 5* service.
The Staff particularly Andy & David have always been very professional & friendly - nothing too much trouble. We have also recommended them to family & friends.

9 February 2023
Unprompted review
Harry Garlick logo

Reply from Harry Garlick

Thanks for your great review Neil, and for your support over all these years!

Rated 5 out of 5 stars

Good service from the Clitheroe shop…

Bought a new TV from the Clitheroe shop and also paid for the installation, which turned out to be a good move. I'd hoped that an existing BT box and a DVD player could also be connected up. But the shop's installer found that BT box was frustrating the installation, and had to be discarded. The installation was then completed. Good service and a good price.

30 January 2023
Unprompted review
Rated 5 out of 5 stars

Faith restored…

Todays experiences of public services breaks one's heart. I am in my eighties and remember when service was the most important part of a sale. Sadly to-day it seams the only thing that matters is profit. Well the clock has been turned back for me to-day. I visited HarryGarlicks Clitheroe store needing help to get my TV working, it was almost closing time but the assistant listened to my problem and offered to call on his way home to see if he could sort it realising we would not have had TV to Watch over weekend. He find the problem almost immediately the fault being the cable from sky to TV. He said I will go back to the shop and get a new one. Job sorted. Thank you very much to that wonderful gentleman 5stars seems little reward for the service he gave my wife and I.

28 January 2023
Unprompted review
Rated 1 out of 5 stars

Why advertise items at a reduced price that are not in stock.

I was looking on the Harry Garlick website and found a Liebherr fridge/freezer reduced by £50 and ordered it.I rang up and spoke to Simon Emberson to see when i could expect it to be delivered and was told he would ring me back,the next contact i got was an email saying the item was discontinued and i will get a refund.I still need a fridge/freezer but no one could be bothered to ring me back.The item i was interested in is still on the website still with a reduced price on it.WHY ADVERTISE ITEMS YOU DO NOT HAVE FOR SALE.Do not bother with this company if you want good service.

20 September 2022
Unprompted review
Rated 5 out of 5 stars

I cannot praise Harry Garlick enough…

I cannot praise Harry Garlick enough after purchasing a dishwasher from the Skipton shop. Mine had packed it in and, to be honest, I went into the shop with very little knowledge about dishwashers - I just had a rough idea of how much I wanted to part with. The staff in the shop were incredible: they weren't pushy, they showed me my options and explained the benefits of some of the top of the range washers while giving me their professional opinion about the one they thought would be most appropriate for me. I arranged for the washer to be installed - they arrived on time (not always the case with big companies!) and were incredibly friendly and efficient in installing the washer. I'll definitely be back to Harry Garlicks when I need something else - a super friendly, local, family run business that does its job well!

12 April 2022
Unprompted review
Rated 5 out of 5 stars

Always chuffed with Harry Garlicks

Always chuffed with Harry Garlicks! I've been a customer for over a decade, and tend to bounce between the Barlick and Skipton shops and Ian or Calvin and the team are always on hand and willing to offer sage advice and honest recommendations.

On times when I've needed something installing, the guys have been really professional and efficient, and always do a great job!

Brilliant local business, will happily be popping in for another 10!

12 April 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look