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Rated 1 out of 5 stars

I would have rated the company 0 but it was not available so I rated it 1. I ordered a pair of Prada shoes for 20% off on-line and, before they were sent out, my order was cancelled by Harry Rosen.... See more

Rated 5 out of 5 stars

Just need to tell you that Willie Nahri is truly an exceptional Style Advisor and a fashion artist. He went above and beyond to help me, my son, my friend, and his son find outstanding suits for a... See more

Company replied

Rated 5 out of 5 stars

I had recently purchased a pair of shoes for my wedding, JB Jihad Beydoun helped me select a style that also works in my budget. We were not only able to take care of the shoe that I wanted, but we al... See more

Rated 5 out of 5 stars

Well, we started late and needed help. Harry was willing to make as many revisions as we asked for, no push-back at all. He stayed on our project and helped us meet our critical deadline, submittal... See more

Company details

  1. Men's clothes shop
  2. Outerwear Shop
  3. Shoe shop

Information provided by various external sources

Harry Rosen Inc. is a Canadian retail chain of 17 luxury men's clothing stores.


Contact info

3.6

Average

TrustScore 3.5 out of 5

179 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Incredible customer service!

The staff at the Yorkdale store, especially Nick, Jonathan and their manager Devon went above and beyond the definition of excellent service to ensure superior satisfaction. They made everything possible to ensure my experience was 100% perfect for my daughter's upcoming wedding.
Thank you, thank you!!!

11 October 2023
Unprompted review
Rated 5 out of 5 stars

Customer service was fantastic

Customer service was fantastic, Olesia and the Armani specialist (I didn’t catch his name) we’re very helpful, patient, and we’re able to find me something that was exactly what I was looking for. Will be going to Harry Rosen for suits in the future because of those two!

2 September 2023
Unprompted review
Rated 5 out of 5 stars

My associate is amazing

My associate is amazing. She is never overbearing, always helpful, takes the time to learn the style of each of my sons and helps them pick out great items. We aren't in town often but she remembers us and treats us fantastic.

5 August 2023
Unprompted review
Rated 1 out of 5 stars

Terrible online service

Their online sale is terrible. Used it several times and on 2 occasions had my orders cancelled several days after payment. It took days before money is refunded. Of course there is no one you can contact for help. So frustrating. Amazon it ain't.

10 August 2023
Unprompted review
Rated 5 out of 5 stars

Love Harry Rosen

Great store with top quality products, wide variety of brands and styles, and wonderful customer service.

5 August 2023
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Excellent Service. Large selection of high quality products.
Elly at the Calgary DT location is first class and is always so helpful. It is very hard to find Customer Service at this level nowadays. Thank you Elly @ Harry Rosen!

2 August 2023
Unprompted review
Rated 5 out of 5 stars

Unbelievable customer service

Wow! Unbelievable customer service by Ellie. We came in to find a suit for a wedding. Ellie was extremely knowledgeable and very personable. She knew exactly what she was doing. From the style of suit that fit my husbands build to taking alterations for the suit and dress shirts. Always great selection at this store however Ellie made our shopping experience exceptional!

17 July 2023
Unprompted review

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