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Rated 1 out of 5 stars

I would have rated the company 0 but it was not available so I rated it 1. I ordered a pair of Prada shoes for 20% off on-line and, before they were sent out, my order was cancelled by Harry Rosen.... See more

Rated 5 out of 5 stars

Just need to tell you that Willie Nahri is truly an exceptional Style Advisor and a fashion artist. He went above and beyond to help me, my son, my friend, and his son find outstanding suits for a... See more

Company replied

Rated 5 out of 5 stars

I had recently purchased a pair of shoes for my wedding, JB Jihad Beydoun helped me select a style that also works in my budget. We were not only able to take care of the shoe that I wanted, but we al... See more

Rated 5 out of 5 stars

Well, we started late and needed help. Harry was willing to make as many revisions as we asked for, no push-back at all. He stayed on our project and helped us meet our critical deadline, submittal... See more

Company details

  1. Men's clothes shop
  2. Outerwear Shop
  3. Shoe shop

Information provided by various external sources

Harry Rosen Inc. is a Canadian retail chain of 17 luxury men's clothing stores.


Contact info

3.6

Average

TrustScore 3.5 out of 5

179 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I travel to shop here

I don't live in Vancouver so I typically plan a trip to the Pacific Centre location twice a year. Alex has helped me several times and the experience is top quality in every aspect

22 July 2023
Unprompted review
Rated 1 out of 5 stars

Order Cancelled. Useless customer service

I ordered something for my husband as a birthday gift. A few days i get an email that my order is “cancelled” due to stock issues or payment. It was clearly a stock issue and I reached out to their customer service and they tried to convince me it’s a payment issue. So rude. The payment clearly went through they just didn’t want to admit that they probably out-sold this and they clearly have an inventory issue. So disappointed! Never ordering from there again.

24 July 2023
Unprompted review
Rated 5 out of 5 stars

Amazing Employees and Experience

Isabella and Mitch provided us with amazing service. They were so warm and welcoming, super professional and knowledgeable about the made to measure suits. The products came out amazing! What made our experience unique was their absolute wonderful ability to take care of us and listen to exactly what we wanted. I would recommend anyone looking for a suit for a special occasion, an engagement or wedding to come and look for Isabella and Mitch at Square one. You won’t regret it!

16 June 2023
Unprompted review
Rated 5 out of 5 stars

My recent experience at the Harry Rosen…

My recent experience at the Harry Rosen store in Square One exceeded my expectations, thanks in large part to the efforts of the sales associate I had the pleasure of working with. Justin B. took the time to understand why I was looking to buy the 2 particular shirts I was looking at and when he didn't have my size for one of them, he made arrangements to have it delivered to me in time for an important Board meeting.

18 June 2023
Unprompted review
Rated 5 out of 5 stars

Staff services are super!

Staff services are super!! Howard Yang is our guy to make my son‘s last minute decision on made suit for High School Graduation comes true. thanks!! Thanks Carl McGuinn for the quick and accurate measurement on the spot, and whoever arrange to make the suit and send back 9 days earler than we expected!! amazing!!

3 June 2023
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. The tailored pair tuxedo I just purchased recently fits me just perfectly. Harry Rosen is the place to be for all your suits and formal outfits.

20 May 2023
Unprompted review
Rated 5 out of 5 stars

Incredible Experience

I cannot recommend this place enough for people looking for good styling advise. I have shopped at the Zegna store inside Harry Rosen in the Pacific Centre and each visit was a special treat. My advisor Sam Seyedi is incredibly knowledgeable and very easy to work with. Her great sense of style has earned me so many compliments even in Zegna’s home turf Italy. I would also like to mention the store manager of Zegna for her incredible service! She was able to expedite the alterations, so I can have my garments ready for my upcoming trip. This place is so well run it rivals some of the finest European boutiques I have visited.

20 May 2023
Unprompted review
Rated 1 out of 5 stars

Arrogant sales rep

I just went to the Harry rosen at Sherway. I am a brown guy and there is another brown guy near me, totally different customer. The sales rep is like , hey are you guys together. I am like not every brown guy is together. Typical smart ass comment from snarty arrogant Toronto sales rep.....in the Boss section at 630pm .

14 May 2023
Unprompted review

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