Harry Rosen Reviews 179

Love the product and vibe of the square one store.

The store on Bloor Street in Toronto has a terrific selection of garments and very good advisers who make shopping a real pleasure.

Outstanding service by staff especially Colin for helping out answering questions pleasant staff

Worse customer service ever. Online purchase. After two hand washes the BOSS joggers became dull and faded in some places. First contact was made on February 2. Three calls and 10 emails sent. Still nothing. The problem was confirmed and the item was sent back. But no refund and no sorry compliments received until March 13. The only phone answer is they work on it. Seriously?!
It's very unprofessional and disrespectful attitude to the customers.

Harry Rosen is the best shopping experience bar none. The selection of designer clothes is fantastic along with the service. I have been going to Harry since 1991and have never been disappointed.

JB is an amazing salesman. I was just browsing, killing time so to speak when he approached me. I told him and showed him I have 3000 shirts and 2000 pants he was so good I purchased 4 more pants 😂😂😂 thanks JB.

Be very careful when you order online.
I ordered an item online for my husband’s birthday, the item was listed as « in-stock ». I placed the order and with regular shipping the item was to be delivered in up to 5 business days. I received an email confirming my purchase. There was no »track my order » option in the email. By the 5th business day I emailed customer service to find out the status of my order… no answer. I called the customer service line the next day for an update and was told the item was not yet shipped and that they would have it shipped that day overnight.
They then sent me an email saying my order was cancelled and I’d only get my money back 5 business days later. Tried calling customer service, was put on hold for an eternity and no one ever answered the phone.
Very disappointed in the service. I now know better to shop at Holts for higher end/ luxury items. will never shop at Harry Rosen ever again.

Excellent products and dealings easy return

Great collections, easy shipping and returns and great price discounts

I have been a regular client. The service is excellent and the merchandise is top notch. Raymond Moseley is an great advisor to have.

Excellent service in every department! Great value in whatever brand you select! Great variety. One stop men’s shopping.

I had the pleasure of dealing with Mr. Jihad Beydoun of the Square One location and I found him to be very professional, sharp, courteous, patient and delivers everything you can expect in terms of customer service and care. He regularly updates me with the latest in sales and fashion. If you're think of a gentlemen that will do his best to make certain that you are satisfied with your purchase at the end of the day, you need to look no further than Jihad for all of your menswear needs. He is truly one of a kind!

I had recently purchased a pair of shoes for my wedding, JB Jihad Beydoun helped me select a style that also works in my budget. We were not only able to take care of the shoe that I wanted, but we also were ensured quality of the shoe. JB had noticed the shoe I selected had a few scratches, hence he recommended I get a new shoe shipped to my address. His professionalism and help gave me an above satisfactory experience. Please see him for any of your needs!

Great Service everytime. Just wish they carried larger sizes for men.

By far the best men’s store in Toronto. The staff, experience and service are ⭐️⭐️⭐️⭐️⭐️

Harry Rosen is on of my the favorite place / top ranked for my formal clothing and casuals
Custom service from the advisors were commendable.

Poor customer service online. Can't get a hold of anyone by phone.

I suggest purchasing from 24S when online shopping.

Harry Rosen has definitely deterirorated.