HarvestRight Reviews 8,549

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 963 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product, highlighting its excellent quality and ease of use, with many appreciating how well it preserves food. The customer service and staff are frequently mentioned for being helpful, efficient, and knowledgeable, making the overall user experience very positive. However, some customers also noted that the initial setup process can be complex and frustrating, and a few experienced issues with the vacuum seal or machine malfunctions. There were also mentions of difficulties with warranty claims and slow response times from customer service in some instances, with some users needing to perform their own repairs.

What people talk about most

Product

Users describe positive interactions with the product. Many customers are highly satisfied with their freeze... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the helpfulness and efficiency of support... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the high quality of the product,... See more

User experience

Clients share positive opinions on user experience, highlighting the ease of setup and use. Many reviewers... See more

Staff

Consumers find staff to be positive, highlighting their helpfulness, knowledge, and efficiency. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I stopped by harvest right with some questions about my vacuum seal on my machine. Luis Vargas was super helpful and showed me all the tips and tricks to have my machine running perfect. Great costume... See more

Rated 5 out of 5 stars

The HRC100 Pro has been a great addition to our workflows. Harvest Right's customer support team is excellent and knows their product inside and out, and it shows. Overall we've had a very good experi... See more

Rated 5 out of 5 stars

Product arrived well packaged and undamaged. Appears well made. Setup was easy and straightforward. Had my first batch going within an hour!

Rated 5 out of 5 stars

The freeze dryer work fantastically. I have producd amazing quality products and have made half my investment back in two weeks. I am excited to expand and get bigger with freeze dried products.


Company details

  1. Appliance shop
  2. Electronics store

Information provided by various external sources

Freeze dry food at home with a Harvest Right freeze dryer. Freeze dried food is the best emergency food storage. Purchase a home freeze dryer to preserve food.


Contact info

4.8

Excellent

TrustScore 5 out of 5

9K reviews

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Rated 5 out of 5 stars

Reliable Appliance for Long-Term Preparedness

I’ve been looking for a dependable way to store food long-term, and Harvest Right delivered exactly what I needed. The freeze dryer works efficiently and has allowed me to build a solid emergency food supply without relying on store-bought options. The quality of the preserved food is excellent, and I love having full control over ingredients. For anyone in the U.S. interested in food preservation or emergency prep, this is a fantastic solution.

22 March 2026
Unprompted review
Rated 5 out of 5 stars

Great company to work with

I have loved all the amazing years. It's been great! The company itself is great to work with. If there are any problems they follow they until it's able to be resolved. Very courteous, thorough, and professional.

20 April 2026
Unprompted review
Rated 5 out of 5 stars

The Harvest Right Freeze Dryer is…

The Harvest Right Freeze Dryer is pretty cool because it lets you preserve food for a long time. You can freeze-dry fruits, candy, and even full meals. It’s easy to use once you figure it out, but it’s expensive and takes a while to finish a batch. Overall, it’s a fun and useful machine if you use it a lot.

13 August 2025
Unprompted review
Rated 5 out of 5 stars

Regarding customer service

Regarding customer service, the follow up was exceptional, they wanted to solve the issue as quickly as I did. Very easy process to go through, friendly and informative. Still a newbie in the freeze drying world but loving it so far

14 April 2026
Unprompted review
Rated 5 out of 5 stars

I love my freeze dryer

I love my freeze dryer! It arrived promptly. It was easy to set up. It’s very easy to use. I just wish I would’ve gotten it sooner. I have freeze dried fruits, vegetables, eggs, and leftover meals. Everything comes out great!

23 April 2026
Unprompted review
Rated 5 out of 5 stars

Harvest Right Freeze Dryer has completely transformed our food preservation process.My Harvest Right Freeze Dryer has…

My Harvest Right Freeze Dryer has completely transformed our food preservation process. While the hardware itself is top-tier and performs flawlessly, the customer service is what truly impressed me. I recently worked with Taiya in support; she was incredibly knowledgeable and patient, going above and beyond to ensure I was taken care of. It’s rare to find a company that matches high-quality engineering with a support team that genuinely cares about the customer’s success. This investment was 100% worth it, and I wouldn't hesitate to recommend Harvest Right to anyone.

22 April 2026
Unprompted review
Rated 5 out of 5 stars

5 yrs ago i got my freeze drier

5 yrs ago i got my freeze drier , its worked great , no problems , it was a small one with only 4 trays though , so last year i had a friend wanting to sell the one he had , no idea how old it was , but had 5 trays and a medium sized drier , well.... my God it worked great , could dry more at a time , but then after 6 months over this winters use which i have it going 24/7 year round , it died , i contacted harvest right in Idaho and they forwarded me to a fella name of john in tech dept, to trouble shoot , this guy was terrific , supportive as well , although my unit was out of warranty at this point and i found out that it needed a new compressor , he supplied me with all the information needed to purchase a new compressor and instructions for someone in the area to follow to replace and refill with refrigerant . i have gone back to using my little guy i got 5 yrs ago , still working strong , trying to stock up on as much food as possible for the coming famine . In review , the Harvest Right crew are the best , i would very strongly suggest , no actually i would highly recommend you get one of their units , strong reliable and have an excellent tech team for support

22 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent results

A great unit. Works flawlessly, produces beautiful results. I've been wanting a freeze dryer for a long time and now that I have this one, I wish I'd done this sooner!

21 April 2026
Unprompted review
Rated 5 out of 5 stars

My Harvest Right freeze dryer has been…

My Harvest Right freeze dryer has been a game changer for my family's food storage. We have less waste on left overs because there is a better way to save them. There are an endless possibilities of food ideas you can freeze dry while makes this machine AMAZING. Customer service was great, they were quick and easy to get in touch with and talk too. I look forward to seeing what else I and make with my Freeze dryer.

21 April 2026
Unprompted review
Rated 5 out of 5 stars

Love my 5-tray freeze dryer

Love my 5-tray freeze dryer! Perfect size if your want to really store up some long lasting food. They work great and reliable. Any minor issues or quirks that arise and you can call their customer service. They’ve resolved every question or issue I’ve had. I’ve done hundreds of batches in my machines. Buy with confidence!

20 April 2026
Unprompted review
Rated 5 out of 5 stars

Freeze dryer is great

Freeze drying isn’t for everyone. You need a good space, a little technical knowledge and patience. The harvest right freeze dryer takes a lot of the guess work out of that equation. Easy to use and it works. We’re so happy we get to store shelf stable safe food for our family.

16 April 2026
Unprompted review
Rated 5 out of 5 stars

I would give customer service 10 stars…

I would give customer service 10 stars if I could. I was nervous about spending that much. They went above and beyond. Even now I'm just learning and I hit the help button on my phone app, and the AI is dead on with how to fix it.

20 April 2026
Unprompted review
Rated 5 out of 5 stars

Amazing Harvest right Customer service

The Harvest right has been amazing. We love freeze drying fruit, veggies, and candy. Harvest Right was also amazing when we had a little hiccup with the machine and they walked me through everything and had it back up and running in no time! Great Costumer Service

1 September 2025
Unprompted review
Rated 5 out of 5 stars

Great little machine!

Well-designed machine with a detailed manual and good capabilities! Easy to use, high quality materials and accessories, and a manual with tons of info in it. Customer service has also been very responsive.

Keep in mind that (1) this is the smallest chamber they make, not great for large quantities of food and (2) this is the "home" version, with a lot of settings locked away so people new to freeze drying have an easier time and can't mess things up. You can get the Pharmaceutical model's firmware from the company and install it, and that opens up more (but not all) options. In general, if you're curious as to why the machine isn't doing what you would expect (e.g. going to the next step because the temperature has reached its set point), check out the manual for the Scientific model to see the hidden settings. You won't be able to change them, but at least you'll know what they are. Unfortunately it seems you can't install the Scientific firmware on this model, just the Pharmaceutical.

Also, though the manual doesn't tell you: you can click the leaf icon at various stages to either get system settings or the option to manually advance the recipe to the next stage.

19 April 2026
Unprompted review
Rated 4 out of 5 stars

I bought the Harvest Right Small Freeze…

I bought the Harvest Right Small Freeze Dryer a few weeks ago. Their customer service team was very helpful getting things set up properly. We made some simple recipes first (candy, yogurt) and are going to be trying some more adventurous things next. So far so good!

19 April 2026
Unprompted review

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