HarvestRight Reviews 8,549

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 963 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product, highlighting its excellent quality and ease of use, with many appreciating how well it preserves food. The customer service and staff are frequently mentioned for being helpful, efficient, and knowledgeable, making the overall user experience very positive. However, some customers also noted that the initial setup process can be complex and frustrating, and a few experienced issues with the vacuum seal or machine malfunctions. There were also mentions of difficulties with warranty claims and slow response times from customer service in some instances, with some users needing to perform their own repairs.

What people talk about most

Product

Users describe positive interactions with the product. Many customers are highly satisfied with their freeze... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the helpfulness and efficiency of support... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the high quality of the product,... See more

User experience

Clients share positive opinions on user experience, highlighting the ease of setup and use. Many reviewers... See more

Staff

Consumers find staff to be positive, highlighting their helpfulness, knowledge, and efficiency. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I stopped by harvest right with some questions about my vacuum seal on my machine. Luis Vargas was super helpful and showed me all the tips and tricks to have my machine running perfect. Great costume... See more

Rated 5 out of 5 stars

The HRC100 Pro has been a great addition to our workflows. Harvest Right's customer support team is excellent and knows their product inside and out, and it shows. Overall we've had a very good experi... See more

Rated 5 out of 5 stars

Product arrived well packaged and undamaged. Appears well made. Setup was easy and straightforward. Had my first batch going within an hour!

Rated 5 out of 5 stars

The freeze dryer work fantastically. I have producd amazing quality products and have made half my investment back in two weeks. I am excited to expand and get bigger with freeze dried products.


Company details

  1. Appliance shop
  2. Electronics store

Information provided by various external sources

Freeze dry food at home with a Harvest Right freeze dryer. Freeze dried food is the best emergency food storage. Purchase a home freeze dryer to preserve food.


Contact info

4.8

Excellent

TrustScore 5 out of 5

9K reviews

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Rated 5 out of 5 stars

Best Freeze Dryer

I received my freeze dryer in which was very easy to set up and register. We have 50 pounds of onions from our 2025 garden that were going to go bad. We chopped them, froze them, to keep them from rotting. Now, we are freeze drying them. We get a gallon and a quarter with each batch. Very easy and the dryer works great. Now, the onions have years left. We are now freeze drying meals. We cannot wait until fall when the garden comes in. This is a great product! Highly recommend.

1 April 2026
Unprompted review
Rated 5 out of 5 stars

I originally bought my Harvest Right…

I originally bought my Harvest Right freeze dryer as a fun side hobby to freeze dry candy and sell at my local Saturday markets. I had no idea just how much fun and how it would grow into something so much more.

One of the biggest things that I love is the control it gives me over what my family eats. I get to choose the ingredients which means no unnecessary preservatives and no added junk or mystery fillers. It really comes down to “quality in quality out,” and you can absolutely taste the difference between store bought and home freeze dried.

What started as candy quickly turned into so much more. I freeze dry our meals and snacks. It’s made life at home and our camping trips easier. Having shelf stable food ready to go has been a game changer for me and my family.

Then the tech support. When it is needed their tech support is outstanding. When I needed help. My tech was genuinely polite and knowledgeable. It makes a big difference when you have any issues with your machine.

Overall, I couldn’t be happier. It’s one of those purchases that keeps proving its value over and over again. It’s already paid for itself!

15 April 2026
Unprompted review
Rated 5 out of 5 stars

My HarvestRight XL dryer & oil-free…

My HarvestRight XL dryer & oil-free pump does a great job freeze drying my products to perfection. But just as important for me is the service the company provides if you need help. In fact, I never dealt with a company that stands behind their products like HarvestRight. they will go to extraordinary measures to make sure all is okay. I will be buying more of their excellent freeze dryers for my business

14 April 2026
Unprompted review
Rated 3 out of 5 stars

you must be mechanically inclined to use this

Do not buy this if you do not have mechanical abilities. I have multiple freeze dryers from Harvest Right.
The pumps routinely have to be taken apart and cleaned. There is no in home service. When something breaks, I have to send them logs, they ship me the part and I have to install it. Or I have to ship the entire thing back (and pay for shipping if it is out of warranty). Customer service is via scheduled phone calls or emails, and they will close tickets within 24 hors if you do not respond

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Great investment

I purchased my large freeze dryer in early January, but I only recently started experimenting with it. Getting started was a little challenging because I didn’t take the time to read the entire manual first. Fortunately, the customer care team was extremely helpful. They walked me through fixing the issue and helped me successfully complete my first batch. They stayed with me until everything was working properly and we confirmed the problem was user error, not the machine. Since then, I’ve been using it regularly with no issues at all. I’ve tried freeze-drying several types of fruit and shared them with my coworkers, and they all said it was the best freeze‑dried fruit they’ve ever had.

22 March 2026
Unprompted review
Rated 4 out of 5 stars

I love my HR freeze dryer

I love my HR freeze dryer! I am able to preserve so much out of my garden and prepare easy meals for our camping trips. The only reason I didn't give it 5 stars is I have had several I issues with the vacuum apparatus BUT that being said, the customer service and Tech teams are top notch and have been very easy to work with getting thing up and running again. If it's something you are thinking about, I highly recommend the inveatment!

12 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Investment

One of the best investments I’ve ever made! I am able to extend the life of the things I grow in my garden as well as save space on storage by creating powders of my favorite fruits and veggies! It made my last banana harvest a breeze. Instead of worrying about eating all the fruit before it spoiled, I have bags and bags of freeze dried banana slices for everything from a cereal topper to smoothie making. Having fresh fruit and veggies that are shelf stable is incredible! Maybe even sweeter is the freeze dried candies and ice cream. the possibilities are honestly endless.

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Love this thing!!!!

I received my Harvest Right medium 5 tray freeze dryer in December 2025. So far everything I've freeze dried has come out very well. I'm happy that I finally decided to get it. Very easy to operate if you read the directions and if you have any questions or concerns, you can reach out on FB by joining a Harvest Right group. Everyone is very helpful. I'm enjoying my freeze dryer immensely and it's the perfect size for my family of 3.

9 April 2026
Unprompted review
Rated 4 out of 5 stars

Customer Service Issues

At first, my freeze dryer would not vacuum seal properly. It took quite a while dealing with customer service before I got someone who could help me. Once I received that help everything was great.

11 March 2026
Unprompted review

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