Harvey Norman United Kingdom Reviews 

Very knowledgeable and supportive colleagues, served by Jack who was new but really looked after us, very impressed as this was my first visit to the store!

Delivery details were prompt and up to date, staff were pleasant courteous, helpful and cooperative. First class. Well done.

Went into the store at merry hill & they couldn't have been more helpful. Got ourselves a couple of bargains as well. Highly recommend.

Reece and Spencer were excellent. Knowledgeable and very helpful. Hadn’t expected to buy a new laptop from HN. Would certainly recommend HN and the two members of your Staff.

I purchased an iPad + accessories from Harvey Norman’s. I was helped in my choice by Mario who was knowledgeable and extremely supportive.
As I struggle with technology I was grateful for his advice the technology desk transferred my data from my old iPad onto the new one. This was done by Shawn who also did a great job.
Thanks to everyone at this store, what a fantastic group you are. Your company should be very proud of you all.
I would recommend this company for the care I received.
I would like to mention that the sofas and household goods brilliant, with a wide choice.

Service was immaculate from order to delivery. Special mention to Jazmin, Holly and Curtis for the last minute changes to my order and making everything seamless. Will definitely be shopping here again!

I went to the cash desk and explained what I needed but didn’t know what to look for. The lovely helpful lady went and got me an assistant, Tiarnan who was a great help to me. He was very patient, polite, professional and very knowledgeable about all products. He took time to explain how the products worked. If I had any problems I could return to the store and get help. A lovely store well stocked and great staff. Thanks

Speed and efficiency of the two guys so friendly and professional

Aaron was the guy that served me , abs legend , had some great conversations about technology , and few other things that were awesome a bit of knowledge , in my opinion Guys like Aaron should be treated with Abs Love , because guys like Aaron are the people that drive the companys like that , Best Customer service ive had in years , proffesional , Courteous , Unbelievably friendly , was super simple , best service ive had in years guy deserves a medal for that type of service , defo be back again , and i hope i run in this fella !!
Phenomenal Customer Service Aaron !
- Arte The Camera Guy ( that bought everything on spot)....or at least tried to Haha XD

The two guys who delivered our bed were extremely courteous and helpful. They set up the new bed which we would have been unable to do.

Taz and Hamza were both really helpful and professional! Thank you - great service! (Sutton coldfield store)

Unexpected visit and spoke to Demi from technology, very polite and knowledgeable and good discussion and guidance. End up getting few things sadly she was not available when I went back. Lovely customer service

Went into Harvey Norman a few weeks ago to look for a sofa for our living room. Mark Mcallister could not have been better with us. No pressure just lots of information on the options available. He took the time to go through how the sofa had been manufactured and then arranged for sample fabrics to be sent out to our home. Once we had chosen we went back in today and completed the purchase, from start to finish our experience of Harvey Norman has been a very straight forward pleasurable interaction. Mark has been top notch. Many thanks John and Ju

First visit to the new store in Sutton Coldfield. Very impressed with both the wide selection of products & knowledge/service of the staff. Made a purchase & will certainly be visiting again soon. Price matching too!

Very disappointed after paying for a kettle advertised on line,to be told the next day that I am been refunded for the item.ehy advertised an item that you don't seem to have...

The website lists things as being in stock and at lower prices than their competitors. Once you order it, you'll be told that it's out of stock, and they'll just issue a refund. It can take a couple of days for them to do this, so you can miss out on sales in other stores.

Dee the sales person gave excellent service and took the time to make sure that we were purchasing exactly what we wanted.

Excellent customer service from Jack S. at the Gracechurch store who, despite me being his first customer, demonstrated remarkable customer service.

Samsung tablet and earphones.

1st off, I was left alone for a good chunk of time. Nothing worse than being hounded as soon as you walk into an area. Approached by Gary, who was thorough, methodical and patient. Willing to listen and didnt upsell me something I didnt need. He sweetened the deal and I left a happy man

Had a very easy experience with Mariah Today, she was so helpful and got us the best deal possible on my camera. Thank you!