Harvey Norman Ireland - Carrickmines Reviews 

1,100
TrustScore 4.5 out of 5

4.5

Unit 230, The Park Carrickmines, Carrickmines, D18 FH48 Dublin, Dublin 18, IE


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Rated 5 out of 5 stars

Went into Harvey Norman this morning to get new laptop for school. As a special education teacher I need something quick but also reliable. Was also looking for something under €1k with touch screen f... See more

Company replied

Rated 5 out of 5 stars

We were browsing in the computer section & were gently asked by ANIL if we had any questions. He was quiet, knowledgeable, really helpful & not at all "pushy" ( which can be difficult to deal with... See more

Company replied

Rated 1 out of 5 stars

My sofa collapsed after just 6 months of normal use. Harvey Norman’s response? They blamed me for “plonking” on it and refused to repair, replace or refund it. A sofa collapsing after eight months i... See more

Company replied

Rated 5 out of 5 stars

Five stars for Anil! I had a fantastic experience buying my new laptop at Harvey Norman. Anil was incredibly professional, knowledgeable, and helped me find exactly what I needed without any high-pres... See more

Company replied


Company details

  1. Home Furniture Shop
  2. Bedroom furniture shop
  3. Mobile Phone Shop
  4. Computer & Accessories store
  5. Homewares Shop
  6. Washing Machine & Dryer Shop

About Harvey Norman Ireland - Carrickmines

Written by the company

Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices. We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.

Harvey Norman

Written by the company

Best Price Guarantee
We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
Customer Service
We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
Biggest and Best Range
We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.

Contact info

  • Unit 230, The Park Carrickmines, Carrickmines, D18 FH48, Dublin, Dublin 18, Ireland

  • 01 2996900

4.5

Excellent

TrustScore 4.5 out of 5

1k reviews

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1-star

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4.5

All reviews

(1,100)

9,011 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic service

Fantastic service, early delivery, guys were great, so easy, thank you

11 April 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Wendy,

We appreciate you sharing your feedback. We are so happy to hear that our service and delivery were fantastic and easy for you!

Many thanks,
Katie.

Rated 5 out of 5 stars

It all went according to plan

It all went according to plan. Arrived at time delivery guys said. Assembled it and took away all wrappings. So mannerly the 2men and no problem with Harvey Norman this time or the past deliveries.

11 April 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Joan,

We're happy to hear that everything went smoothly, from the timely arrival to the assembly and removal of wrappings. We appreciate your positive feedback regarding the team's mannerly service and your continued satisfaction with our deliveries.

Many thanks,
Katie.

Rated 5 out of 5 stars

Professional, courteous and efficient.

The two lads came on time and installed the machine professionally.
They were courteous and efficient.
Couldn’t ask for more.
Many thanks.
Mike & Maggie.

10 April 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Mike,

We appreciate you sharing your experience. We're happy to hear that the installation was professional, on time, courteous, and efficient. Thank you for your feedback.

Kind Regards,
Kevin

Rated 5 out of 5 stars

I wanted to give it a 10

2 fantastic guys delivered bed . Very courteous and professional despite having been delayed with the protests. A big thank you to them both.

Dylan handled the sale and he was more than helpful. A very professional guy .

10 April 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Claire,

We appreciate you taking the time to share your feedback. We're happy to hear that the delivery team was courteous and professional, even with the delays. We are also glad that our team member was helpful and professional. We value your comments.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Efficient delivery on time

Nedus and Mindy were an excellent delivery team. Arriving when they promised, having given me notice well in advance. They removed the old fridge, unpacked and took away all packaging from the new fridge. As they did not have to remove the doors, they wrote confirmation of a refund I'm due, having paid for unnecessary work. Very impressive service from these guys.

10 April 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

HI Declan,

We're happy to hear that you were impressed with our delivery team's service. We appreciate your positive feedback regarding their punctuality, efficiency in removing your old fridge and packaging, and attention to detail with the refund confirmation.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Iphone 17 Pro

Picked up iphone 17 Pro 512GB model - happy with the service and purchase!

3 April 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Brendan,

We're happy to hear that you are satisfied with the service and your new iPhone 17 Pro! Thank you for sharing your positive experience with us.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Great experience

Great experience, my go to shop for Furniture and Electronics

8 April 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Vivek,

We're happy you had such a wonderful experience with us! Thank you for making us your go-to shop; we appreciate it greatly.

Kind Regards,
James

Rated 5 out of 5 stars

Good service

Good service

8 April 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Peter,

We appreciate your positive feedback! We're so happy to hear that you received a good service with us. Thank you for sharing your experience.

Kind Regards,
James

Rated 5 out of 5 stars

Arrived on time

Arrived on time , both appliances fitted perfectly and tested.
The two technicians were very efficient and politely explained how the new units worked.
They left the kitchen clean and tidy.

3 April 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Declan,

We're happy the appliances arrived on time and were fitted and tested perfectly. It's great to hear that our technicians were efficient and explained the new units' functions politely, while leaving the kitchen clean and tidy. Thank you!

Kind Regards,
James

Rated 5 out of 5 stars

Addresses issues in a timely and…

Addresses issues in a timely and friendly manner. Staffs are fantastic and keep up your good work 👏

2 April 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Selvam,

We appreciate you sharing your feedback. We are so happy to hear that issues are addressed in a timely and friendly manner and that our staff were able to assist effectively!

Kind Regards,
James

Rated 5 out of 5 stars

Delivery prompt with very helpful…

Delivery prompt with very helpful delivery man
Phoned re delivery and shop so helpful

2 April 2026
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Muirghen,

We appreciate you sharing your feedback! We're happy to hear that our delivery was prompt and our team was helpful and communicative.

Kind Regards,
Kevin

Rated 5 out of 5 stars

So easy to order online…

So easy to order online and everything was ready to be collected when we got to the shop.
The Ring Doorcamera and Chime are working perfectly and easy to setup.

30 March 2026
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Denise,

We appreciate you taking the time to leave us a review. We're happy to hear that ordering online was easy and your order was ready for collection, and that the products are working perfectly.

Kind Regards,
James

Rated 5 out of 5 stars

Had my Tv delivered from HN.

Had my Tv delivered from HN.. the delivery was smooth and was informed well in advance via Sms and call

1 April 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Jane,

We're happy to hear that your TV delivery from us was smooth! It's great to know you were well-informed. Thank you for sharing your positive experience with us.

Kind Regards,
James

Rated 4 out of 5 stars

Excellent product, great delivery/assembly, but odd experience at shop

I bought a dining table set with chairs which was gorgeous and fairly priced. The delivery and assembly service was impeccable. The post-sale experience from the shop, however, was unfortunately not uncommon. Mentioned in conversation to the sales person some of my circumstances (live on my own) and they simply felt entitled to get the phone number on my file to text me on whatsapp after hours, to “offer help”, followed by “good morning” texts and after delivery to “send him a picture of it”. When I didn’t reply, he deleted texts and activated “disappearing messages”, so evidence vanishes. I blocked the number since. Person was friendly but this behaviour was unacceptable, since it made me uncomfortable to reprimand, for fear of future retaliation. After all, he also has access to my full address. All I wanted was a table, which I am very happy with!

27 March 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Ana,

Thank you so much for taking the time to leave this review. We are extremely sorry to hear this, can you please e-mail the details of this to customer@support.harveynorman.ie and we will have this investigated immediately?

Many thanks,
Katie.

Rated 3 out of 5 stars

Delivery of bed and bedside locker

Communication on delivery of bed was good and clear and delivery was within indicated timeliness.
Bedside locker was a different story, with significant delays and little updates provided, only information I got was when I reached out.

27 March 2026
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Eoghan,

We appreciate your feedback on the bed delivery. We're sorry to hear about the bedside locker delays and lack of communication. We'll review our processes to improve updates.

Many thanks,
Katie.

Rated 5 out of 5 stars

The guys did a great job getting the…

The guys did a great job getting the mattress up a small staircase

31 March 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Amelia,

We're happy our team helped you by getting the mattress up the staircase. Thank you for letting us know about your positive experience!

Many thanks,
Katie.

Rated 5 out of 5 stars
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Anusree,

We're glad you enjoyed your experience with us! Thank you for sharing your positive feedback; it means a lot to us.

Kind Regards,
James

Rated 5 out of 5 stars

Very professional and friendly

Very professional and friendly , delivered the sofa and put it together for myself very quickly.
Thank you to the guys.

31 March 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Paul,

We're happy to hear that the sofa delivery and assembly were professional and quick. We appreciate your positive feedback regarding the team's friendliness.

Kind Regards,
James

Rated 5 out of 5 stars

Really great experience

Really great experience! Found staff polite and informative—- Took time to answer all my questions.
Happy to buy after that .
Cannot praise the service highly enough ! They deserve a raise !!!
Miriam C

31 March 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Miriam,

We're happy to hear that you had such a wonderful experience! We appreciate your kind words regarding our team's politeness and helpfulness. Thank you for your positive feedback; it means a lot to us!

Kind Regards,
James

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