Harvey Norman Ireland - Carrickmines Reviews 

1,092
TrustScore 4.5 out of 5

4.4

Unit 230, The Park Carrickmines, Carrickmines, D18 FH48 Dublin, Dublin 18, IE


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Rated 5 out of 5 stars

Went into Harvey Norman this morning to get new laptop for school. As a special education teacher I need something quick but also reliable. Was also looking for something under €1k with touch screen f... See more

Company replied

Rated 5 out of 5 stars

Five stars for Anil! I had a fantastic experience buying my new laptop at Harvey Norman. Anil was incredibly professional, knowledgeable, and helped me find exactly what I needed without any high-pres... See more

Company replied

Rated 5 out of 5 stars

Just bought a bed, mattress and pillow from Brian. He was very good at listening to what I wanted and giving me lots of information so I could make a more informed decision. Would definitely recommen... See more

Company replied

Rated 1 out of 5 stars

Girls bought a sofa in October of Harvey Norman and It collapses they sent a engineer out whom said it wasnt a manufacturing fault . And said the issue was they way we sat on it . I will attach pictu... See more

Company replied


Company details

  1. Home Furniture Shop
  2. Bedroom furniture shop
  3. Mobile Phone Shop
  4. Computer & Accessories store
  5. Homewares Shop
  6. Washing Machine & Dryer Shop

About Harvey Norman Ireland - Carrickmines

Written by the company

Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices. We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.

Harvey Norman

Written by the company

Best Price Guarantee
We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
Customer Service
We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
Biggest and Best Range
We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.

Contact info

  • Unit 230, The Park Carrickmines, Carrickmines, D18 FH48, Dublin, Dublin 18, Ireland

  • 01 2996900

4.4

Excellent

TrustScore 4.5 out of 5

1k reviews

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4.4

All reviews

(1,092)

9,001 reviews in the last 12 months

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Rated 5 out of 5 stars

I was informed on the morning my…

I was informed on the morning my delivery would arrive with in a two hour window. It arrived 45 minutes later so didn’t have to wait around all day. Really appreciated that.

23 April 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Mary,

We're happy to hear that you appreciated being informed about the delivery time and that it arrived promptly. We appreciate your positive feedback regarding our service!

Many thanks,
Katie.

Rated 5 out of 5 stars

100%

Friendly people, bang on time, literally no drama or issues. Even suggested we contact Harvey Norman to tell them they didn't need to take the fridge doors off because there's an extra charge for it.

Why can't all companies operate this well

23 April 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Peter,

We're happy to hear that you had such a smooth and positive experience! It's great to know our team was friendly, punctual, and helpful. Thank you for your kind words; we appreciate your feedback.

Many thanks,
Katie.

Rated 4 out of 5 stars

HN had the product when I was told to…

HN had the product when I was told to collect. No issues.

17 April 2026
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Timothy,

We're glad the product was ready for you when you arrived for collection. Thank you for your feedback; we appreciate it.

Many thanks,
Katie.

Rated 5 out of 5 stars

Brilliant service

Brilliant service. The two delivery men were so helpful and accommodating. Very friendly and were so helpful. Couldn't ask for more.
Thank you Eric Logan McGlinn

22 April 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Eric,

We appreciate you sharing your feedback. We're happy to hear that our delivery team was so helpful, accommodating, and friendly. We value your feedback and thank you for your support.

Kind Regards,
James

Rated 5 out of 5 stars

Such a stress-free experience from start to finish

Sebastian in Harvey Norman was really knowledgeable and listened to what we needed. Delivery guys Conor and Stuart were so punctual, really friendly and professional...and really efficient and tidy! Such a stress-free experience of having our sofa bed installed and old sofa taken away. Thanks everyone! Mags and Angela, Greystones

21 April 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Angela,

We appreciate you sharing your feedback. We're so glad to hear that our team was knowledgeable and helpful, and that the delivery was punctual and professional. Thank you for letting us know about your stress-free experience!

Kind Regards,
James

Rated 5 out of 5 stars

Men delivering the item were very…

Men delivering the item were very pleasant, helpful and arrived on time.

21 April 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Anne,

We appreciate you sharing your feedback. We're so happy to learn that our delivery team was pleasant and helpful and arrived on time!

Kind Regards,
James

Rated 5 out of 5 stars

Just a fabulous team

Just a fabulous team. Efficient, kind, professional and fun. Called me and came at said time. Excellent service as always from Harvey Norma .

21 April 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi there,

We appreciate you sharing your experience. We're happy to hear that our team was efficient, kind, professional, and fun, and that they provided excellent service!

Kind Regards,
James

Rated 5 out of 5 stars

super staff very helpful.stephen…

super staff very helpful.stephen manager excelent in carrickmines.👍👍👍👍

18 April 2026
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Andis,

We appreciate your positive feedback and are so happy to hear that our staff was helpful! We're glad you enjoyed your experience in-store.

Kind Regards,
James

Rated 5 out of 5 stars

Very good overall service

Good product range. Very good salespeople. Flexibility in storing our purchases until our place was finished. Coordinated delivery of multiple orders

11 April 2026
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi there,

We're glad you enjoyed your experience. It's great to hear that you appreciated our product selection, helpful salespeople, storage flexibility, and coordinated delivery service. Thanks for your positive feedback.

Many thanks,
Katie.

Rated 5 out of 5 stars

very helpful and quick

Our old fridge broke on a Saturday, and we urgently needed a replacement. Because it is an integrated fridge, we were unsure about our options and needed expert advice. Although there were a few models available elsewhere, delivery times were over a week away.

On Sunday, we went to the Harvey Norman store in Carrickmines, where we spoke to Joseph Francis. He not only gave us brilliant advice, but also made sure the fridge was delivered by Tuesday morning. He even kept in touch afterwards to ensure everything was alright.

We are so happy that we didn't have to store our food in our neighbours’ houses for another week. Very good job and thank you for that!

12 April 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Roberto,

We're happy to hear that you received excellent advice and prompt delivery of your new fridge. We appreciate you sharing your positive experience and are glad we could help you quickly replace your appliance. Thank you!

Many thanks,
Katie.

Rated 1 out of 5 stars

Buyer Beware Harvey Norman is not all Ads and glitter...

I have long been a valued and loyal Harvey Norman brand ambassador, so much so that issues seldom, if ever, arise it has been one of the few reliable brands, but that bubble of trust has now ruptured.
I acquired a premium, high-value Honor Magic V5, and during my conversation with the sales associate, it was confirmed that should I wish to exchange this phone for a comparable device, Harvey Norman would accept it as a trade-in. I was astonished when directed to Lovetech, located on the opposite side of HN. The individual I conferred with was a manager; he examined my phone, navigated to its "about" section, noted the IMEI number, and we discussed Honor never on e did he mention an issue with Honor. He proceeded to use the computer, and despite several misspellings of "Honor," despite Harvey Norman Carrickmines having a good range of Honor phones to cater to all preferences, he subsequently informed me that Harvey Norman does not accept Honor devices for trade-in (I intended to transition to a Samsung Fold 7)!!!!. I reiterated my prior discussion with the sales associate and emphasised that the trade-in promotion and service are prominently displayed within the store. I am profoundly disillusioned by this misrepresentation in an establishment I have relied upon for numerous years; that confidence has now evaporated. Such a shame, off to PC Currys with all our trade and they were delighted to help.

20 April 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Edward,

Thank you so much for taking the time to leave this review. We are sorry to hear this, can you please e-mail the details of this to customer@support.harveynorman.ie and we can have this looked into?

Many thanks,
Katie.

Rated 5 out of 5 stars

Great customer service at the till.

I had a great experience with my recent order. The website was easy to navigate, and the customer service team was very helpful.

17 April 2026
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Timothy,

We're happy to hear that you found our website easy to navigate and that our customer service team was helpful! We appreciate you sharing your positive experience.

Many thanks,
Katie.

Rated 2 out of 5 stars

Damaged delivery.

One of the items delivered was a mirror. On inspection, without removing the bubble wrap, a large crack was seen running right across the mirror.

14 April 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Pat,

Thank you so much for taking the time to leave this review. We are extremely sorry to hear this, can you please e-mail the details of this to custoemr@support.harveynorman.ie and we can have this investigated?

Many thanks,
Katie.

Rated 5 out of 5 stars

Worth checking out for phone purchase

Purchasing online was hassle free. Website was good. Best price for my mobile phone purchase that I could find. Recommend checking them out.

8 April 2026
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Patricia,

We're happy to hear that your online purchase was hassle-free and that you found the best price. We appreciate you recommending us, and we value your positive feedback!

Many thanks,
Katie.

Rated 5 out of 5 stars

Great staff and delivery

Great staff in store, very helpful. Delivery orders are sent out super fast.

9 April 2026
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Simone,

We appreciate you sharing your feedback with us. We're so happy to hear that our in-store team was helpful and that your delivery orders are sent quickly!

Many thanks,
Katie.

Rated 5 out of 5 stars

Fantastic service

Fantastic service, early delivery, guys were great, so easy, thank you

11 April 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Wendy,

We appreciate you sharing your feedback. We are so happy to hear that our service and delivery were fantastic and easy for you!

Many thanks,
Katie.

Rated 5 out of 5 stars

It all went according to plan

It all went according to plan. Arrived at time delivery guys said. Assembled it and took away all wrappings. So mannerly the 2men and no problem with Harvey Norman this time or the past deliveries.

11 April 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Joan,

We're happy to hear that everything went smoothly, from the timely arrival to the assembly and removal of wrappings. We appreciate your positive feedback regarding the team's mannerly service and your continued satisfaction with our deliveries.

Many thanks,
Katie.

Rated 5 out of 5 stars

Professional, courteous and efficient.

The two lads came on time and installed the machine professionally.
They were courteous and efficient.
Couldn’t ask for more.
Many thanks.
Mike & Maggie.

10 April 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Mike,

We appreciate you sharing your experience. We're happy to hear that the installation was professional, on time, courteous, and efficient. Thank you for your feedback.

Kind Regards,
Kevin

Rated 5 out of 5 stars

I wanted to give it a 10

2 fantastic guys delivered bed . Very courteous and professional despite having been delayed with the protests. A big thank you to them both.

Dylan handled the sale and he was more than helpful. A very professional guy .

10 April 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Claire,

We appreciate you taking the time to share your feedback. We're happy to hear that the delivery team was courteous and professional, even with the delays. We are also glad that our team member was helpful and professional. We value your comments.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Efficient delivery on time

Nedus and Mindy were an excellent delivery team. Arriving when they promised, having given me notice well in advance. They removed the old fridge, unpacked and took away all packaging from the new fridge. As they did not have to remove the doors, they wrote confirmation of a refund I'm due, having paid for unnecessary work. Very impressive service from these guys.

10 April 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

HI Declan,

We're happy to hear that you were impressed with our delivery team's service. We appreciate your positive feedback regarding their punctuality, efficiency in removing your old fridge and packaging, and attention to detail with the refund confirmation.

Kind Regards,
Kevin

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