Harvey Norman Ireland - Carrickmines Reviews 

1,092
TrustScore 4.5 out of 5

4.4

Unit 230, The Park Carrickmines, Carrickmines, D18 FH48 Dublin, Dublin 18, IE


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See what reviewers are saying

Rated 5 out of 5 stars

Went into Harvey Norman this morning to get new laptop for school. As a special education teacher I need something quick but also reliable. Was also looking for something under €1k with touch screen f... See more

Company replied

Rated 5 out of 5 stars

Five stars for Anil! I had a fantastic experience buying my new laptop at Harvey Norman. Anil was incredibly professional, knowledgeable, and helped me find exactly what I needed without any high-pres... See more

Company replied

Rated 5 out of 5 stars

Just bought a bed, mattress and pillow from Brian. He was very good at listening to what I wanted and giving me lots of information so I could make a more informed decision. Would definitely recommen... See more

Company replied

Rated 1 out of 5 stars

Girls bought a sofa in October of Harvey Norman and It collapses they sent a engineer out whom said it wasnt a manufacturing fault . And said the issue was they way we sat on it . I will attach pictu... See more

Company replied


Company details

  1. Home Furniture Shop
  2. Bedroom furniture shop
  3. Mobile Phone Shop
  4. Computer & Accessories store
  5. Homewares Shop
  6. Washing Machine & Dryer Shop

About Harvey Norman Ireland - Carrickmines

Written by the company

Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices. We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.

Harvey Norman

Written by the company

Best Price Guarantee
We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
Customer Service
We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
Biggest and Best Range
We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.

Contact info

  • Unit 230, The Park Carrickmines, Carrickmines, D18 FH48, Dublin, Dublin 18, Ireland

  • 01 2996900

4.4

Excellent

TrustScore 4.5 out of 5

1k reviews

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1-star

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4.4

All reviews

(1,092)

8,993 reviews in the last 12 months

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Rated 5 out of 5 stars

Seamless delivery

Delivery time was confirmed in the morning and van arrived on time. The delivery men were courteous and quick! Thank you!

25 June 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Jon,

We are so pleased to hear our delivery was on time and our team was courteous and quick. Thank you for your kind feedback!

Kind Regards,
Victoria

Rated 5 out of 5 stars

Excellent service

Excellent service

22 June 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Joan,

Thank you for taking the time to leave this review. We are happy to hear of your experience with us.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Great service

Great service - on time and very quick and tidy.

23 June 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

HI Veronica,

We're so happy our service was great, on time, quick, and tidy. Thank you!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Great service

Very quick with emailing me . Very quick collection and very helpful staff in carrickines

17 June 2026
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Geraldine ,

We're so glad you experienced quick email responses, fast collection, and helpful staff. We appreciate your kind words!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Two lovely guys delivered our fridge…

Two lovely guys delivered our fridge freezer
Very polite and kept us updated about arrival

19 June 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Sue,

We're so pleased to hear our delivery team was polite and kept you updated. We appreciate your positive feedback!

Kind Regards,
Kevin

Rated 5 out of 5 stars

I ordered the silver instead of white…

I ordered the silver instead of white smeg toaster
I went to swap for a white one and I did that with no issues. Ciara at the till and the other guy were very helpful

15 June 2026
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Zanele,

We are so glad we could assist you with your exchange. We appreciate your kind words about our team's helpfulness.

Kind Regards,
Kevin

Rated 2 out of 5 stars

One item was delivered wrong ,I asked…

One item was delivered wrong ,I asked to change you requested to give back the item (witch I have no problem) and I asked to organise courier for 18:00 when I at home and not at 8:00 in morning when in in work .so I still don't have the item I order .so it's very disappointing experience.

17 June 2026
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Mangirdas Vilutis,

We appreciate you bringing this to our attention. We understand your frustration regarding the incorrect item and the inconvenience with the courier schedule. We are actively looking into this to ensure a resolution.

Kind Regards,
Victoria

Rated 5 out of 5 stars

Exceptional Gayle and Great team

I just Visited Carrickmines having made a stock enquiry on the phone with a very helpful Connor.
Dennis in the Store was very helpful and he passed me over to the Loveky Gayle Who knew all about the Iron and Ironong Board cover that I bought.
When I needed a foam underlay for the Board later I phoned Gayle Who went out of her way to help me and solved the Problem

20 June 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Fergus,

We are so glad to hear about your positive experience with us! It's wonderful to know our team provided such helpful service. We truly appreciate your kind words.

Kind Regards,
Kevin

Rated 5 out of 5 stars

The delivery was fast and efficient

The delivery was fast and efficient, the guys were great.

13 June 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

HI there,

We're glad to hear your delivery was fast and efficient, and our team was great.

Kind Regards,
Kevin

Rated 4 out of 5 stars

Click and collect very slow

Click and collect very slow - ordered on a Sunday and notified to collect on the Wednesday - when doing order I confirmed that store had stock so why did it have to come from the depot?

16 June 2026
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Carol Ellis,

We appreciate your feedback regarding the click-and-collect delay. We understand your frustration with the wait and the stock query. We are reviewing our processes.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Your guys were courteous

Your guys were courteous, prompt and kept me informed by way of a phone call to confirm time and double check address. They were friendly and efficient, lovely lads.

18 June 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Nuala Smyth,

We appreciate your feedback! We're happy to hear our team was courteous, prompt, and kept you informed. We're glad they were friendly and efficient.

Kind Regards,
Victoria

Rated 5 out of 5 stars

Great service

Great service

12 June 2026
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

HI Cailin,

We appreciate your feedback. We are happy you received great service.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Above and beyond…

The two gentlemen delivering my fridge freezer to ist floor and into an awkward space could not have been more cheerful and helpful. More than impressed with the service. Above and beyond

18 June 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Gillian Boland,

We're so happy to hear our delivery team provided such cheerful and helpful service, even with a challenging space. Thank you for sharing your positive experience!

Kind Regards,
Victoria

Rated 5 out of 5 stars

Delivery crew were amazing and very…

Delivery crew were amazing and very helpful.

17 June 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Columba,

We appreciate your positive feedback. We're glad our delivery team was amazing and helpful!

Kind Regards,
Kevin

Rated 3 out of 5 stars

Delivery

Delivered a sofa, two of the rubber end cap on the leg gone missing, unsure cause by drive or the warehouse.

16 June 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi,

We appreciate you sharing your feedback. We are sorry to hear about the missing end caps. We are looking into this issue.If possible could you please provide more information to customer@support.harveynorman.ie

Kind Regards,
Victoria

Rated 5 out of 5 stars

Harvey Norman 5Star

Harvey Norman looked after me in the shop. They couldn't have been more helpful. It was delivered on time and the crew phoned me numerous times to let me know when they would be there. They took away my old sofa and assembled my new one in minutes. I couldn't fault them

13 June 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi James galvin,

We are so pleased to hear about your excellent experience in our shop and with the delivery team. It's wonderful that we could assist with your old sofa and assemble the new one efficiently. Thank you for your kind words!

Kind Regards,
Victoria

Rated 1 out of 5 stars

It took 5 mins of asking for help for…

It took 5 mins of asking for help for someone to be available. Then the cashier was on her phone. I had to ask her twice to get her attention to pay for my item

10 June 2026
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Daragh Mcs,

We are concerned to learn about your wait time and the cashier's inattention. We are addressing this with our team.If we can assist you further please contact our customer service team customer@support.harveynorman.ie

Kind Regards,
Victoria

Rated 1 out of 5 stars

I got the wrong item delivered and had…

I got the wrong item delivered and had to chase for updates myself rather than somebody proactively keeping me informed.

8 June 2026
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Rob Lucy,

We are sorry the wrong item was delivered and for the lack of proactive updates. We are reviewing our process.If we can assist you further please contact our customer service team customer@support.harveynorman.ie

Kind Regards,
Victoria

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