Harvey Norman Ireland - Carrickmines Reviews 

1,095
TrustScore 4.5 out of 5

4.5

Unit 230, The Park Carrickmines, Carrickmines, D18 FH48 Dublin, Dublin 18, IE


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See what reviewers are saying

Rated 5 out of 5 stars

Went into Harvey Norman this morning to get new laptop for school. As a special education teacher I need something quick but also reliable. Was also looking for something under €1k with touch screen f... See more

Company replied

Rated 5 out of 5 stars

We were browsing in the computer section & were gently asked by ANIL if we had any questions. He was quiet, knowledgeable, really helpful & not at all "pushy" ( which can be difficult to deal with... See more

Company replied

Rated 5 out of 5 stars

Five stars for Anil! I had a fantastic experience buying my new laptop at Harvey Norman. Anil was incredibly professional, knowledgeable, and helped me find exactly what I needed without any high-pres... See more

Company replied

Rated 1 out of 5 stars

Girls bought a sofa in October of Harvey Norman and It collapses they sent a engineer out whom said it wasnt a manufacturing fault . And said the issue was they way we sat on it . I will attach pictu... See more

Company replied


Company details

  1. Home Furniture Shop
  2. Bedroom furniture shop
  3. Mobile Phone Shop
  4. Computer & Accessories store
  5. Homewares Shop
  6. Washing Machine & Dryer Shop

About Harvey Norman Ireland - Carrickmines

Written by the company

Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices. We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.

Harvey Norman

Written by the company

Best Price Guarantee
We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
Customer Service
We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
Biggest and Best Range
We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.

Contact info

  • Unit 230, The Park Carrickmines, Carrickmines, D18 FH48, Dublin, Dublin 18, Ireland

  • 01 2996900

4.5

Excellent

TrustScore 4.5 out of 5

1k reviews

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1-star

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4.5

All reviews

(1,095)

9,001 reviews in the last 12 months

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Rated 5 out of 5 stars

Harvey Norman 5Star

Harvey Norman looked after me in the shop. They couldn't have been more helpful. It was delivered on time and the crew phoned me numerous times to let me know when they would be there. They took away my old sofa and assembled my new one in minutes. I couldn't fault them

13 June 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi James galvin,

We are so pleased to hear about your excellent experience in our shop and with the delivery team. It's wonderful that we could assist with your old sofa and assemble the new one efficiently. Thank you for your kind words!

Kind Regards,
Victoria

Rated 1 out of 5 stars

It took 5 mins of asking for help for…

It took 5 mins of asking for help for someone to be available. Then the cashier was on her phone. I had to ask her twice to get her attention to pay for my item

10 June 2026
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Daragh Mcs,

We are concerned to learn about your wait time and the cashier's inattention. We are addressing this with our team.If we can assist you further please contact our customer service team customer@support.harveynorman.ie

Kind Regards,
Victoria

Rated 1 out of 5 stars

I got the wrong item delivered and had…

I got the wrong item delivered and had to chase for updates myself rather than somebody proactively keeping me informed.

8 June 2026
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Rob Lucy,

We are sorry the wrong item was delivered and for the lack of proactive updates. We are reviewing our process.If we can assist you further please contact our customer service team customer@support.harveynorman.ie

Kind Regards,
Victoria

Rated 5 out of 5 stars

Brilliant price and service

Brilliant price and service

7 June 2026
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Austin,

We are delighted you were pleased with our brilliant price and service. Thank you for your positive feedback!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Team who came to deliver my bed were…efficient and friendly

Team who came to deliver my bed were efficient and friendly. They arrived on time and even called 10 minutes before they arrived to make sure I was at the house. They put the bed together and spent time explaining everything to me. They were very careful of the walls in my new house which I appreciated. Couldn't fault them and they certainly represented HN very well.

12 June 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Susan,

We're delighted to hear about your positive delivery experience. It's wonderful that our team was efficient, friendly, and mindful of your new home. We appreciate you sharing your kind words.

Kind Regards,
Kevin

Rated 5 out of 5 stars

I purchased both a fridge and dryer…

I purchased both a fridge and dryer from Harvey Norman and from the staff in store to the delivery staff, the experience was fantastic. Daniel and James arrived today and they were so helpful, friendly and had amazing personalities which made the overall experience so easy. I have never experienced such amazing customer service. Thank you so much again

12 June 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Jennifer,

We are delighted to hear about your fantastic experience with our team, from in-store to delivery. It's wonderful that our staff provided such helpful and friendly service. We appreciate your kind words.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Had two delivery orders from Harvey…

Had two delivery orders from Harvey Norman and on both occasions the guys were so friendly and helpful 🙂

11 June 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Wendy,

We're so happy to hear our delivery team was friendly and helpful on both occasions. Thank you for sharing your positive experience.

Many thanks,
Katie.

Rated 5 out of 5 stars

Item was ready for pickup within a few…

Item was ready for pickup within a few hours (on a Sunday morning).

7 June 2026
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Hokamp,

We're so glad we could get your item ready quickly for you! We appreciate your kind words.

Many thanks,
Katie.

Rated 4 out of 5 stars

How it should be

Phoned ahead, came on time, removed old oven, left new oven, said thanks, waved goodbye, job done, happy customer.

6 June 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Peter,

We are so glad to hear we provided such an efficient and satisfactory service for your new oven installation!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Was wonderful to order on line for pick…

Was wonderful to order on line for pick up. Then the helping staff on site got for me straight away

2 June 2026
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Joseph,

We're so glad you had a wonderful online ordering experience and that our staff assisted you promptly with your pickup!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Great Delivery wasn’t expecting to be…

Great Delivery wasn’t expecting to be arriving very early, Delivery guys very nice bringing my new order, Belling Dishwasher I was chosen by phone call replying back to, works a dream no loud noises from it at all

2 June 2026
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Matthew,

We're so happy to hear about your excellent delivery experience and that your new dishwasher is working perfectly! Thank you for sharing your positive feedback.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Fantastic Service

Got a text day before my delivery to say couch would be delivered between 10 and 12. Got a call the next morning to confirm again amd item delivered by 2 lovely guys at 10 sharp. They were very courteous and did a great job. Well Done Harvey Norman!!!!

5 June 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Sandie,

We're delighted to hear about your positive delivery experience! It's wonderful to know our team provided courteous and efficient service. Thank you for your feedback!

Kind Regards,
Conor

Rated 5 out of 5 stars

Delivery within time and fast..fixed…

Delivery within time and fast..fixed everything so fast and nicely

5 June 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi there,

We are so glad to hear about your fast delivery and efficient service! We appreciate your feedback.

Kind Regards,
Conor

Rated 5 out of 5 stars

Great service

Easy to find online and collect in store, great service

2 June 2026
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Geraldine,

We're glad you found us easily online and enjoyed great service in-store. We appreciate your feedback.

Kind Regards,
Conor

Rated 5 out of 5 stars

Thumbs up

Delivered as promised and the lads were very friendly. Thank you

3 June 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Anne,

We're glad to hear your delivery was as promised and our team was friendly. Thank you for your positive feedback!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Great delivery

Great delivery, had a call in the morning to let us know what time (2hr slot) we should expect them. They removed the plastic wrapping and were very nice to deal with.

3 June 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Bruno,

We're so glad to hear you had such a positive delivery experience with us! We appreciate your kind words about our team and service.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Excellent

Excellent, personal in-store service by Dylan. 48 hour delivery time by 2 very nice guys with regular updates re time on day of delivery. Very impressed.

1 June 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Den,

We appreciate you sharing your feedback. We are happy to hear you were impressed with our in-store service and efficient delivery.

Kind Regards,
Kevin

Rated 1 out of 5 stars

The team in Carrickmines blamed me for…

The team in Carrickmines blamed me for the untimely delivery of my television. I have spoke to two personnel and both of them are very rude to me. The manager even told me that for the past 9 years he has never experienced a problem in delivery just with me.

I was waiting for the television to arrive today and they are not very flexible just because the phone call didn't prompt my phone even though it was literally in front of me and been waiting for it for an hour. I tried calling back the delivery time and they said they left even though I just missed the call for few minutes. I tried calling back but to no avail.

They wanted me to get the television in the warehouse myself even though I paid for the delivery cost. They demand flexibility from the customers but I have not received an actual ETA, unlike the other vendors I dealt with.

Now I am not entirely sure if I will be able to receive my television because I have been dealing with a very rude team. I need help with this one so I am not sure if Harvey Norman will be able to deliver my television.

I filed an annual leave in advance for this one and now this day was completely wasted because of this rude and unprofessional team.

They wanted me to wait for the day without an actual cofirmation of what time will the driver be actually be arriving. So regardless if you are in an important conversation/tasks whether work or personal related, they want you to hurry and literally jump off your building because their drivers don't have that flexibility even though these drivers didn't communicate their actual time of arrival.

The TV I bought is almost 1,000 Euros so given with the team I am dealing with, I don't know if I will be able to receive this television that I saved up for for weeks.

Is there any way I can get my television on a timely manner?

3 June 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Jon,

We are truly sorry to hear about the difficulties you experienced with your television delivery and the interactions with our team. We understand your frustration regarding the lack of a specific ETA and the inconvenience this caused, especially after taking annual leave. We are taking your feedback very seriously and are actively looking into this matter to ensure a timely resolution and to prevent similar situations in the future.

Kind Regards,
Kevin

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