Harvey Norman Ireland - Galway Reviews 

739
TrustScore 4.5 out of 5

4.3

Unit 12, Galway Retail Park, Bothar Stiofain, Knocknacarra, H91 A6NC Knocknacarra, Galway, IE


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See what reviewers are saying

Rated 5 out of 5 stars

Winny was a very knowledgeable and patient salesman. He spent time with me exploring the best option for with in fitness trackers. I felt heard by him and was able to choose the perfect product withou... See more

Company replied

Rated 5 out of 5 stars

I was helped by Teddy, he was super helpful with assisting me in looking into an Oura ring! He owned one himself and allowed me to get a feel for the ring and showed me how the App worked also. 10/10... See more

Company replied

Rated 5 out of 5 stars

Raviraj was extremely helpful and patient in providing the transfer of data service, He is such a nice guy. He made the process easy and it was well worth the extra money to have him set up my new lap... See more

Company replied

Rated 1 out of 5 stars

Incompetent service as usual. Ordered six smart bulbs online for store collection next day. Items showing as in stock and confirmation email received. Call from the store later next day to say they... See more

Company replied


Company details

  1. Home Furniture Shop
  2. Bedroom furniture shop
  3. Mobile Phone Shop
  4. Computer & Accessories store
  5. Homewares Shop
  6. Washing Machine & Dryer Shop

About Harvey Norman Ireland - Galway

Written by the company

Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices. We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.

Harvey Norman

Written by the company

Best Price Guarantee
We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
Customer Service
We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
Biggest and Best Range
We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.

Contact info

  • Unit 12, Galway Retail Park, Bothar Stiofain, Knocknacarra, H91 A6NC, Knocknacarra, Galway, Ireland

  • 091 332000

4.3

Excellent

TrustScore 4.5 out of 5

739 reviews

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4.3

All reviews

(739)

9,036 reviews in the last 12 months

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Rated 5 out of 5 stars

Click and collect.

Went in and queued up for a click and collect that was ready to collect very quickly after ordering. Staff was nice and explained anything I needed to sign. Offered a bag and was polite. Good experience all around.

2 April 2026
Harvey Norman Ireland - Galway logo

Reply from Harvey Norman Ireland - Galway

Hi Dylan,

We're happy to hear you had a good click and collect experience! We appreciate your feedback regarding our team's politeness and helpful explanations. Thank you for sharing your feedback.

Kind Regards,
James

Rated 4 out of 5 stars

Getting phone call about my order

Getting phone call about my order

30 March 2026
Harvey Norman Ireland - Galway logo

Reply from Harvey Norman Ireland - Galway

Hi Jimmy,

We appreciate the feedback regarding your order, and having received contact from the team providing updates on your order. Thank you for your review!

Kind Regards,
James

Rated 3 out of 5 stars

Serial key not legible

Received a product that wasn't fit for purpose

1 April 2026
Harvey Norman Ireland - Galway logo

Reply from Harvey Norman Ireland - Galway

Hi Robert,

We regret that the product did not meet your expectations. We appreciate your feedback and will look into this matter further to improve. If we can assist you further please email our customer support team at customer@support.harveynorman.ie

Kind Regards,
Kevin

Rated 5 out of 5 stars

Great staff

Efficient, friendly and knowledgeable staff

2 April 2026
Harvey Norman Ireland - Galway logo

Reply from Harvey Norman Ireland - Galway

Hi Mike,

We appreciate you sharing your experience. We are so glad to hear our staff was efficient, friendly, and knowledgeable during your visit!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Recommend

Good value and after care service

19 November 2025
Harvey Norman Ireland - Galway logo

Reply from Harvey Norman Ireland - Galway

Hi Sarah,

We're glad you found great value and appreciate our after-care. Thank you for your positive feedback; it means a lot to us.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Fast service

It’s always great buying from Harvey Norman. Their service is always with a smile competent and on time.

26 March 2026
Harvey Norman Ireland - Galway logo

Reply from Harvey Norman Ireland - Galway

Hi John,

We appreciate you taking the time to share your positive experience. We're happy to hear that you consistently receive competent, on-time service!

Kind Regards,
James

Rated 1 out of 5 stars

How to feel miserable in Ireland

Delivery guy rings at 8:15 saying we have a slot for u 8:30-9:30. I said we have to go for job either come at 8:30 or after 15:00 PM anytime. He said I can’t guarantee 8:30 AM and we can’t come after 15:00 PM. It’s like a trap they put you in that you feel miserable and follow what they say. We already got a text appointment saying anytime between 8:00-6:00 PM. Delivery guy was saying you should fix with the shop in Galway. When we ring Harvey Norman shop. Some random person will pick and start explaining policies that it’s not in their hands.
In one line: Ireland is a beautiful country, but if u want to feel miserable, send them to deal Harvey Norman delivery service in Galway

2 April 2026
Unprompted review
Harvey Norman Ireland - Galway logo

Reply from Harvey Norman Ireland - Galway

Hi there,

We regret to hear about the delivery issues you experienced. If you can contact our customer service team at "customer@support.harveynorman.ie", the team will be able to look into this for you. We appreciate you bringing this to our attention and will address this internally with the relevant teams. Thank you for your feedback.

Kind Regards,
James

Rated 5 out of 5 stars

Excellent explanation by johns and…

Excellent explanation by johns and delivery agent was extremely helpful. He moved my 2 cars out of driveway to ease the delivery and also helped to unbox the item. Much recommended

2 April 2026
Unprompted review
Harvey Norman Ireland - Galway logo

Reply from Harvey Norman Ireland - Galway

Hi Vamshi,

We appreciate you sharing your experience. We're happy to hear that the agent provided an excellent explanation and was extremely helpful during delivery. Thank you for your recommendation!

Kind Regards,
James

Rated 5 out of 5 stars

Very helpful .efficient /friendly…

Very helpful .efficient /friendly service

30 March 2026
Unprompted review
Harvey Norman Ireland - Galway logo

Reply from Harvey Norman Ireland - Galway

Hi Barbara,

We appreciate you taking the time to leave us feedback. We are so glad you were happy with our helpful, efficient, and friendly service!

Kind Regards,
James

Rated 5 out of 5 stars

Delivery was on time

Delivery was on time. The drive rang in the morning to give an estimated time frame and contacted me closer to the time with an exact time. They were very helpful amd took my old dryer with them

25 March 2026
Unprompted review
Harvey Norman Ireland - Galway logo

Reply from Harvey Norman Ireland - Galway

Hi Fiona,

We're happy to hear that the delivery service met your expectations! It's great to know that our team was helpful in providing timely updates and removing your old appliance. Thank you for your positive feedback.

Kind Regards,
James

Rated 5 out of 5 stars

Brilliant service

Employee Dylan was very knowledgeable and helpful about the product I was purchasing.
Delivery was organised within 2 days and arrived on time.
Installation was quick with no mess for me to clean up.
Very happy with the service.

24 March 2026
Unprompted review
Harvey Norman Ireland - Galway logo

Reply from Harvey Norman Ireland - Galway

Hi Mart,

We appreciate you sharing your feedback! We're happy to hear that you found our employee knowledgeable and helpful, the delivery prompt, and the installation quick and clean. We're glad you were happy with our service.

Kind Regards,
James

Rated 5 out of 5 stars

Tech Shop with Rubin

Rubin in the Galway store was extremely helpful,professional,friendly and has extensive product knowledge. Had he not been in store we probably would not have purchased over €1000 of product. If your tech shopping ask for Rubin in store he listened to our needs and found the best fit for us in the stock off the floor.

28 March 2026
Unprompted review
Harvey Norman Ireland - Galway logo

Reply from Harvey Norman Ireland - Galway

Hi Laura,

We're happy to hear that your in-store experience was so positive! It's great to know that our team member's expertise and service helped you find exactly what you needed. We appreciate you taking the time to share your feedback.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Great Product and very good Service.

Great bin. We are very happy with the quality of the product. Order and delivery service with Harvey Norman were very good. We would order products with Harvey Norman again.

17 March 2026
Harvey Norman Ireland - Galway logo

Reply from Harvey Norman Ireland - Galway

Hi Claudia,

We're happy you're pleased with the bin's quality. It's great to hear that you found our order and delivery service satisfactory. We appreciate your feedback and are glad you had a positive experience.

Many thanks,
Katie.

Rated 4 out of 5 stars

Delivery guys were really nice lads…

Delivery guys were really nice lads very professional

19 March 2026
Harvey Norman Ireland - Galway logo

Reply from Harvey Norman Ireland - Galway

Hi Kenneth,

We appreciate your feedback. We are so happy to hear that our delivery team members were professional and nice!

Kind Regards,
James

Rated 5 out of 5 stars

Great

Great service, great product, fast delivery - what more could you want.

26 February 2026
Harvey Norman Ireland - Galway logo

Reply from Harvey Norman Ireland - Galway

Hi there,

We're happy to hear that you had a great experience with our service and product! Thank you for your positive feedback and fast delivery comment.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Quick dispatch

Quick dispatch. Item perfect.

16 March 2026
Harvey Norman Ireland - Galway logo

Reply from Harvey Norman Ireland - Galway

Hi Margaret,

We're happy to hear that you received your perfect item quickly. Thank you for your positive feedback; we appreciate it.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Quick delivery on time the day…

Quick delivery on time the day following the order

20 March 2026
Unprompted review
Harvey Norman Ireland - Galway logo

Reply from Harvey Norman Ireland - Galway

Hi John,

We appreciate you sharing your feedback. We are so happy to hear that you received your order quickly and on time.

Kind Regards,
Kevin

Rated 5 out of 5 stars

The driver was nice and helpful product…

The driver was nice and helpful product looks same as in the shop quick and fast deliver
Thank you Harvey Norman
Will be back again

18 March 2026
Unprompted review
Harvey Norman Ireland - Galway logo

Reply from Harvey Norman Ireland - Galway

Hi Ildiko,

We appreciate you taking the time to share your positive experience. We're happy to hear that you found our driver nice and helpful and that you were pleased with our quick delivery.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Exceptional Service from Eleanor in Knocknacarra, Galway

I had a brilliant experience at the Harvey Norman in the Gateway Shopping Centre, Knocknacarra today. I went in without a clue of what I actually needed for my bad back and hip pain, but I was lucky enough to be helped by Eleanor in the bedding department.

Eleanor was incredibly patient and took her time walking me through all the different options. Her advice was professional, honest, and she really knew her stuff. To top it off, she helped me get an amazing discount on a full Superking Penthouse Suite set, including delivery and removal of my old bed. If you’re looking for a new bed, ask for Eleanor—she is a credit to the team!

19 March 2026
Unprompted review
Harvey Norman Ireland - Galway logo

Reply from Harvey Norman Ireland - Galway

Hi Enda,

We're happy to hear about the brilliant experience you had at our store in Galway. We appreciate you sharing how helpful our team member was in assisting you with your purchase. It's great to know that their expertise and patience made such a positive difference for you! Thank you for your feedback.

Kind Regards,
James

Rated 4 out of 5 stars

Easy to buy online.

Easy to buy online.
Pick up was easy, but the road in the estate is just disgraceful, with potholes the size of creators!!!

13 March 2026
Harvey Norman Ireland - Galway logo

Reply from Harvey Norman Ireland - Galway

Hi Miss Killeen,

We're happy the online purchase and pickup were easy. We appreciate your feedback and will address the road conditions in the estate. Thank you.

Kind Regards,
Kevin

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