Great experience! We went to buy camera for the bike and Lily took care of us. She is the loveliest, friendliest, most supportive assistant I have ever met. All questions answered, all our concerns ad... See more
Company replied
Units 5, 6 & 7, City East Retail Park, Ballysimon Road, Garryglass, V94 KH27 Limerick, Limerick, IE
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Great experience! We went to buy camera for the bike and Lily took care of us. She is the loveliest, friendliest, most supportive assistant I have ever met. All questions answered, all our concerns ad... See more
Company replied
Tracking shipment was frustrating. Harvey Norman shipped from the Netherlands via DPD. DPD Ireland has a different web site vs The Netherlands. Little to no tracking data. Order showed up unexpectedly... See more
Company replied
Great experience going into store in Limerick. Staff were so kind and helpful. Treated us as if we were royalty. My purchase is beautiful a riser recliner chair. It's of great quality and so comfortab... See more
Company replied
Have bought many items in HN over the years but never had to use a warranty query so did no know what to expect. Staff member in Limerick who handled a warranty stick vaccum issue did so with great pr... See more
Company replied
Written by the company

Written by the company

Units 5, 6 & 7, City East Retail Park, Ballysimon Road, Garryglass, V94 KH27, Limerick, Limerick, Ireland
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Was assured I was going to get a free active band for pre ordering a Fitbit air a week and a half in advance but never received one… My brother on the other hand ordered his 3 days before the release and he got his… I thought you would be rewarded for ordering earlier but clearly first come first served has no meaning here.

Reply from Harvey Norman Ireland - Limerick
Great experience very happy with the service and what we purchased.
Lovely helpful staff.

Reply from Harvey Norman Ireland - Limerick
Excellent delivery service.
Order arrived in perfect condition. Helpful delivery persons.

Reply from Harvey Norman Ireland - Limerick
The delivery was good and the communication from the delivery lads was fine. However if the delivery included the removal of packing material the damaged sofa could have been returned there and then rather than having to contact the store once the wrapping had been removed by us.

Reply from Harvey Norman Ireland - Limerick
Very friendly & very efficient team.

Reply from Harvey Norman Ireland - Limerick
Great experience! We went to buy camera for the bike and Lily took care of us. She is the loveliest, friendliest, most supportive assistant I have ever met. All questions answered, all our concerns addressed, loads of advice given. We bought what we needed and we had the most pleasant experience in the shop today. Lily is the best!

Reply from Harvey Norman Ireland - Limerick
Tracking shipment was frustrating. Harvey Norman shipped from the Netherlands via DPD. DPD Ireland has a different web site vs The Netherlands. Little to no tracking data. Order showed up unexpectedly early with no one available to meet the delivery.

Reply from Harvey Norman Ireland - Limerick
Delivered as promised and within delivery time as stated.

Reply from Harvey Norman Ireland - Limerick
Very fast delivery. Two men had the old dishwasher out and new one all set up in minutes. Very nice people. Delighted.

Reply from Harvey Norman Ireland - Limerick

Reply from Harvey Norman Ireland - Limerick

Reply from Harvey Norman Ireland - Limerick
Very friendly service and great communication.

Reply from Harvey Norman Ireland - Limerick
Have bought many items in HN over the years but never had to use a warranty query so did no know what to expect. Staff member in Limerick who handled a warranty stick vaccum issue did so with great professionalism and was more than helpful. Great experience.

Reply from Harvey Norman Ireland - Limerick
Amazing effort to bring dryer into house install and remove old one

Reply from Harvey Norman Ireland - Limerick
Very poor service from Harvey Norman Limerick.
We bought six appliances last Friday and were promised fast delivery. There are signs in the appliance department advertising next-day delivery, but in reality we have now been waiting for a week with no confirmed delivery.
Delivery was promised for Wednesday, then cancelled, and since then we are being given excuses every day. The store keeps blaming the delivery company instead of taking responsibility and giving us a clear answer.
Very disappointing experience. Helpful when selling, but extremely poor after payment. I would not recommend this store.

Reply from Harvey Norman Ireland - Limerick
My order of an oven was not delivered last Friday. No body rang me to say it would not be delivered. I took a day off work to stay at home.
A week has passed and I had to ring HM to see where my order was. Still waiting for a return call.
Customer servie is a joke. I am sorry i purchased form them.

Reply from Harvey Norman Ireland - Limerick
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