Harvey Norman Ireland - Limerick Reviews 

999
TrustScore 4.5 out of 5

4.3

Units 5, 6 & 7, City East Retail Park, Ballysimon Road, Garryglass, V94 KH27 Limerick, Limerick, IE


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See what reviewers are saying

Rated 5 out of 5 stars

The whole process was simple, the website has great description of all features on the Nintendo switch 2 . The ordering process was very straight forward, and I recieved the console in less that 2... See more

Company replied

Rated 3 out of 5 stars

Delivery notified for Saturday between 8.00 and 18.00, received a phone call from Dublin after 2.00 pm on Saturday to say due to delivery crew not turning up for work delivery was being moved to foll... See more

Company replied

Rated 5 out of 5 stars

Harvey Norman has the best customer service ever! Quick replies, updates, polite dealing with issues if any, deliveries are always on time. A super king bed was delivered yesterday and it was quite a... See more

Company replied

Rated 5 out of 5 stars

Driver called early in the day with window of time of arrival. Gave driver directions on where to leave the delivery as I was not at home at time of delivery. Upon returning home found the item wh... See more

Company replied


Company details

  1. Home Furniture Shop
  2. Bedroom furniture shop
  3. Mobile Phone Shop
  4. Computer & Accessories store
  5. Homewares Shop
  6. Washing Machine & Dryer Shop

About Harvey Norman Ireland - Limerick

Written by the company

Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices. We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.

Harvey Norman

Written by the company

Best Price Guarantee
We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
Customer Service
We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
Biggest and Best Range
We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.

Contact info

  • Units 5, 6 & 7, City East Retail Park, Ballysimon Road, Garryglass, V94 KH27, Limerick, Limerick, Ireland

  • 061 422800

4.3

Excellent

TrustScore 4.5 out of 5

999 reviews

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4.3

All reviews

(999)

9,342 reviews in the last 12 months

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Rated 1 out of 5 stars

Don't buy any electric bed from…

Don't buy any electric bed from there,you will be in trouble.we really fed up,I am speechless,no words.how much we suffered with the electric bed which we bought,it never works.
We informed the shop, repairer came,not resolved.
Now they want me to pay extra to get another same kind of bed,
I don't know how will I solve,the bed was very heavy,we hold it for many time to help repairer,tired now.

16 July 2026
Unprompted review
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Josmy,

We are truly sorry to hear about the significant difficulties you've experienced with your electric bed and the ongoing issues with repairs. We understand how frustrating and exhausting this situation must be, and we sincerely apologize for the distress it has caused. We appreciate you bringing this to our attention.If we can assist you further, please contact our customer support team. customer@support.haveynorman.ie

Kind Regards,
Victoria

Rated 5 out of 5 stars

Im regular customer in Harvey Norman…

Im regular customer in Harvey Norman ,all home equipment is high quality no issues ,staff is always very nice and helpful ,honestly I love this shop and highly recommend.

7 July 2026
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Monika,

We appreciate your wonderful feedback. We are so happy to hear that all your home equipment is high quality and that our staff are always very nice and helpful. We are delighted you love our shop and highly recommend it!

Many thanks,
Katie.

Rated 1 out of 5 stars

POOR SERVICE

I had ordered a different bed and was originally informed that it was on back order, then i get a call to say it’s actually out of stock. SO WHY SELL IN THE FIRST ONE ON THE WEBSITE?!? then they deliver the bed and the mattress is no where to be seen! they tell the person who signed for the delivery that it was out of stock and then i find out it was never shipped from the warehouse, i have now been left for over a week with no bed because of their poor coordination and service. i also am still waiting for parts of my delivery that could’ve been sent by dpd. i am extremely disappointed and will most likely never shop for furniture again with Harvey Norman.

8 July 2026
Unprompted review
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Julen,

Thank you so much for taking the time to leave this review. We are extremely sorry to hear this. If you can e-mail the details of this to customer@support.harveynorman.ie, our teams can have this looked into.

Many thanks,
Katie.

Rated 5 out of 5 stars

Very efficient and friendly service

Very efficient and friendly service

8 July 2026
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi there,

We appreciate your feedback. We are so glad to learn that you found our service efficient and friendly!

Many thanks,
Katie.

Rated 5 out of 5 stars

Today’s experience in Limerick

Joe was superb, he had an impressive knowledge of tv and sound, his gentle approach was much appreciated. A pure gent.

13 July 2026
Unprompted review
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Lily,

We are so pleased to hear you had such a positive experience with our team member. We appreciate you sharing your kind words about their knowledge and approach.

Many thanks,
Katie.

Rated 5 out of 5 stars

The guys arrived when they said they…

The guys arrived when they said they would! Very nice Guys. Saw gate closed. Phoned me. Guessed there was a dog. Didn’t want to let him out.
John in shop was great also. Very helpful

8 July 2026
Unprompted review
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi there,

We are so glad to hear our team arrived promptly. We appreciate your kind words about our staff. Thank you for sharing your positive experience!

Kind Regards,
Conor

Rated 5 out of 5 stars

Great delivery service

Great delivery service. Hard workers. Nice people

10 July 2026
Unprompted review
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Edin,

We're so glad you had a great experience with our delivery service and found our team to be hard-working and friendly! Thank you for your kind words.

Kind Regards,
Kevin

Rated 4 out of 5 stars

Overall experience was good

Overall experience was good. I expected that the item would be unboxed and packaging taken away which is why I’m giving a 4 star.

8 July 2026
Unprompted review
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Cliodhna,

We appreciate your positive feedback! We understand your expectation regarding unboxing and packaging removal. We will consider this for future improvements to our service.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Excellent service

Excellent service. Couldn’t fault them

7 July 2026
Unprompted review
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Thomas,

We are so pleased to hear that you experienced excellent service and couldn't fault us. Thank you for sharing your positive feedback!

Kind Regards,
Kevin

Rated 5 out of 5 stars

John in the home appliances of the…

John in the home appliances of the Limerick store was a dream to deal with. Very friendly and professional.

8 July 2026
Unprompted review
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Michelle,

We're so happy to hear you had a dream experience with our team member in the Limerick store. We appreciate you sharing your positive feedback!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Great to shop with also so happy with…

Great to shop with also so happy with the product

27 June 2026
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Monika,

We are so happy to hear you had a great shopping experience with us and are pleased with your product! We appreciate your feedback.

Kind Regards,
Kevin

Rated 5 out of 5 stars

My purchase arrived on time per text…

My purchase arrived on time per text message confirmation. Two delivery guys carried item in and were very polite and friendly.

2 July 2026
Unprompted review
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Judy Halpin Mendes,

We're delighted to hear that your purchase arrived on time and that our delivery team provided such a polite and friendly service. Thank you for your positive feedback!

Kind Regards,
Victoria

Rated 5 out of 5 stars

Fantastic delivery service & excellent…

Fantastic delivery service & excellent communication throughout

2 July 2026
Unprompted review
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Jenny ,

We're so happy to hear you had a fantastic delivery experience and excellent communication throughout! We appreciate your kind words.

Kind Regards,
Victoria

Rated 5 out of 5 stars

Awesome

Really good job as always

24 June 2026
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Colm,

We appreciate you taking the time to share your positive experience. We are so glad to hear that we consistently do a good job for you.

Kind Regards,
Victoria

Rated 5 out of 5 stars

Harvey Norman TV delivery

Driver called early in the day with window of time of arrival.
Gave driver directions on where to leave the delivery as I was not at home at time of delivery.
Upon returning home found the item where I requested/ instructed it be placed safely and securely.

30 June 2026
Unprompted review
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Michele,

We're so pleased to hear about your positive delivery experience! It's wonderful that our driver communicated effectively and followed your instructions to ensure your item was placed safely and securely.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Harvey Norman has the best customer…

Harvey Norman has the best customer service ever! Quick replies, updates, polite dealing with issues if any, deliveries are always on time. A super king bed was delivered yesterday and it was quite a challenge to bring the mattress upstairs. Guys brought everything upstairs, assembled the bed in just 20 minutes.
Harvey Norman is always my first choice when shopping for furniture or electronics.

30 June 2026
Unprompted review
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Olga,

We are delighted to hear about your excellent experience with our customer service and delivery team. It's wonderful that our team was quick, polite, and efficient in assembling your new bed. Thank you for making us your first choice!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Quick and efficient

Quick and efficient

26 June 2026
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Eoin,

Thank you so much for taking the time to leave this review. We appreciate your feedback and hope to see you in-store again soon!

Many thanks,
Katie.

Rated 5 out of 5 stars

Excellent service overall and fast…

Excellent service overall and fast delivery

22 June 2026
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Ash,

We're glad you liked our service and fast delivery. Thank you for your feedback!

Many thanks,
Katie.

Rated 5 out of 5 stars

King size bed and mattress delivery to…

King size bed and mattress delivery to an apartment building. There is a lift but certainly not as easy as a house delivery. The delivery guys were courteous and professional and learning it was their 1st week, father&son team. I have to say I was impressed by them. Introduced themselves 1st off and made the process easy, for me at least. Worth every penny of delivery and assembly service cost. Took away all the rubbish too. These lads did a great job. Literally the only slight criticism is I was sent a text to say they would tell me a time they’d call but only received a call to say they were outside. But overall very happy with the service.
Eugene who sold me the bed and mattress I can’t recommend highly enough. An absolute gent. Personable and knowledgeable. Down to earth, didn’t give the hard sell but still got the sale. His manager however, much younger, grey shirt, I found him to be unprofessional or just not clued in to retail sales, Eugene was clearly getting a sale. He kept calling Eugene who remained professional. I eventually waved from a laying down position to indicate he’s busy with a customer. Manager came off as rude if I’m being honest but my experience with Eugene, I’ve already recommended him to a friend of mine.

17 June 2026
Unprompted review
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Caroline Dineen,

We are so pleased to hear about your positive experience with our delivery team and with the exceptional service you received from our sales associate. We truly appreciate your detailed feedback regarding the delivery notification and the interaction with the manager. We will certainly address these points internally to ensure we continue to improve. Thank you for recommending us!

Kind Regards,
Victoria

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