Product I bought was a MacBook Air 2025 and it was as-is and at advertised price. Great! However, when selecting the MacBook Air they had a prompt above the pricing saying "Don't forget your charger"... See more
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Location
Switch locationUnits 7A, 7B, 7C, Nutgrove Retail Park, Rathfarnham, D14 DD88 Dublin, Dublin 14, IE
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See what reviewers are saying
My order for a microwave took a week and a half to arrive in store. Upon ordering, I knew it wouldn't be available to collect in my chosen store. Shortly after i completed my order, I receive a call f... See more
Company replied
I didn’t know Harvey Norman before, but I made my first purchase online and went to the store for Click & Collect. I was very satisfied with the whole experience. The service was excellent, very... See more
Company replied
Product delivered intact and on time precisely as ordered. I would normally collect an order in store but now quite happy to order online when time is tight!
Company replied
Company details
- Home Furniture Shop
- Bedroom furniture shop
- Mobile Phone Shop
- Computer & Accessories store
- Homewares Shop
- Washing Machine & Dryer Shop
About Harvey Norman Ireland - Rathfarnham
Written by the company
Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices.
We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.
Harvey Norman
Written by the company
- Best Price Guarantee
- We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
- Customer Service
- We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
- Biggest and Best Range
- We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.
Contact info
Units 7A, 7B, 7C, Nutgrove Retail Park, Rathfarnham, D14 DD88, Dublin, Dublin 14, Ireland
- 01 4916300
4.4
Excellent
552 reviews
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Really poor experience
Really poor experience, purchased item, was charged, order confirmed, received collection email, was about to leave home to collect the item and received a phone call stating the item was not available and no more were available, no explanation as to why etc.. Extremely disappointing customer experience.
25 June 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Product delivered intact and on time…
Product delivered intact and on time precisely as ordered. I would normally collect an order in store but now quite happy to order online when time is tight!
11 June 2026
Reply from Harvey Norman Ireland - Rathfarnham
Hi Eamon,
We're so glad your order arrived perfectly and on time! It's wonderful to know our online service was helpful when you were short on time. Thank you for your feedback.
Kind Regards,
Victoria
My order for a microwave took a week…
My order for a microwave took a week and a half to arrive in store. Upon ordering, I knew it wouldn't be available to collect in my chosen store. Shortly after i completed my order, I receive a call from the store saying that it wasnt in stock and they would have to order it in from another store. It would take 3-5 days. I was ok with that. A week passed and I heard no more until I decided to contact Harvey Norman via website to see where my order was at. Again, shortly afterwards, I received a call from the store apologising for the delay offering to deliver to my home for free but as I wasnt always available at home and lived close to the store, I declined and I was promised it would be in store within 2-3 days. Following this call, the order was available in store as promised. Upon collection, the store kindly helped me bring my order to my car.
13 June 2026
Reply from Harvey Norman Ireland - Rathfarnham
Hi Sinead,
We appreciate you sharing your experience with us. We acknowledge the extended wait for your microwave and the communication delays you encountered. We are pleased our team was able to assist you with the collection once the item arrived. Your feedback helps us improve our service.
Kind Regards,
Kevin
I had an excellent experience with…
I had an excellent experience with Abhi. He was incredibly helpful and knowledgeable and is a real credit to LoveTech.
15 June 2026
Unprompted review
Reply from Harvey Norman Ireland - Rathfarnham
Hi Miguel,
We are so pleased to hear you had an excellent experience with our team member. We appreciate your kind words!
Kind Regards,
Victoria
Arrived when scheduled
Arrived when scheduled, very professional, unpacked, took away the packing, even fixed a HN product id recently bought there was a problem with so very happy with the service thanks to Brendan and Tyrone
13 June 2026
Unprompted review
Reply from Harvey Norman Ireland - Rathfarnham
Hi Linda Drochmann ,
We appreciate you sharing your positive experience. We are happy to hear our team arrived on time, was professional, handled the packing, and even assisted with another product.
Kind Regards,
Victoria
Reply from Harvey Norman Ireland - Rathfarnham
Hi Alan ,
We appreciate your kind words. We are glad you enjoyed your experience.
Kind Regards,
Kevin
Good communication
Good communication, arrived on time, friendly and helpful delivery men.
11 June 2026
Unprompted review
Reply from Harvey Norman Ireland - Rathfarnham
Hi Mary,
We are so happy to hear our team communicated well, arrived on time, and was friendly and helpful.
Many thanks,
Katie.
The delivery was done in less than 2…
The delivery was done in less than 2 days after purchase. They provided a 2 hour delivery window, and delivered fuss free. The delivery guys even put the legs on the sofa for me, and took away all the cardboard. Great service!
9 June 2026
Unprompted review
Reply from Harvey Norman Ireland - Rathfarnham
Hi Michael,
We're so pleased to hear your delivery was quick and hassle-free! It's wonderful that our team could assist with the sofa legs and remove the packaging. Thank you for your kind words!
Kind Regards,
Kevin
Fast service
Within an hour of ordering, my item was ready for collection, very fast service
4 June 2026
Reply from Harvey Norman Ireland - Rathfarnham
Hi Alan,
We appreciate your feedback! We're so happy to hear your item was ready for collection so quickly.
Kind Regards,
Kevin
Reply from Harvey Norman Ireland - Rathfarnham
Hi Stephen,
We are so glad you enjoyed your bed!
Kind Regards,
Kevin
The staff were exceptional
The staff were exceptional, in particular Ciaran and made every effort to ensure that my online order was fulfilled and delivered promptly. The store is clean and well maintained, with an excellent display!
3 June 2026
Reply from Harvey Norman Ireland - Rathfarnham
Hi Isabella,
We're so pleased to hear our team provided exceptional service, ensuring your online order was fulfilled and delivered promptly. We appreciate your kind words about our clean store and excellent display. Thank you for your wonderful feedback!
Kind Regards,
Kevin
Faultless service
Ordered appliance online, very straightforward process. Contacted with delivery date and phoned on day with time slot. Really helpful delivery team brought appliance into house and left it where we wanted in the room. Faultless experience
1 June 2026
Reply from Harvey Norman Ireland - Rathfarnham
Hi Fionnuala,
We are so pleased to hear that your online ordering process was straightforward. We're glad our delivery team provided such helpful service, making your experience faultless. Thank you for sharing your positive feedback!
Kind Regards,
Conor
Reply from Harvey Norman Ireland - Rathfarnham
Hi Freda,
We are so glad we were on time, friendly, and efficient. We appreciate your feedback!
Kind Regards,
Kevin
Great
Fast, smooth and skillful delivery.
Got the washing machine installed and in place in no time. Thank you!
30 May 2026
Unprompted review
Reply from Harvey Norman Ireland - Rathfarnham
Hi Eduardo,
We're so glad to hear about your fast, smooth, and skillful delivery! We appreciate you sharing your positive experience with us.
Kind Regards,
Kevin
Reply from Harvey Norman Ireland - Rathfarnham
Hi Eileen,
We're glad you found our online buying and checkout experience easy. Thank you for your feedback!
Kind Regards,
Kevin
Product I bought was a MacBook Air 2025…
Product I bought was a MacBook Air 2025 and it was as-is and at advertised price. Great! However, when selecting the MacBook Air they had a prompt above the pricing saying "Don't forget your charger" even though the product had a charger included, which is misleading. The 70W charger They prompted costs €65. They also have in the specs list "Charging case included" and when I enquired what that was I was told in-store upon collection "that stuff is just copied and pasted around and it's always wrong". Not ideal really. I'd still buy from Harvey Norman again but will be a little more vigilant and suspicious about what I'm buying next time.
28 May 2026
Reply from Harvey Norman Ireland - Rathfarnham
Hi John,
We appreciate you sharing your recent experience with us. We are concerned to hear about the misleading charger prompt and the inaccurate information regarding the "charging case included." We are actively reviewing our product descriptions and in-store communication to ensure clarity and accuracy for all customers. Your feedback is invaluable as we work to improve.
Kind Regards,
Kevin
Great customer service and very…
Great customer service and very friendly staff. Anna was great, very professional and proactive in providing regular updates with the order
26 May 2026
Reply from Harvey Norman Ireland - Rathfarnham
Hi Vishnu,
We appreciate you sharing your positive experience. We're so happy to hear our team provided great service and updates!
Kind Regards,
Kevin
Great experience
I did an online order, the ease of collecting was fantastic. Was in and our in about a minute no hassle no delays. The woman who served me the item was so lovely and friendly really stood out as good customer service.
29 May 2026
Reply from Harvey Norman Ireland - Rathfarnham
Hi Olivia,
We're delighted to hear your online order collection was fantastic, quick, and hassle-free. We're also glad our team provided such lovely and friendly customer service. Thank you for your wonderful feedback!
Kind Regards,
Kevin
Great dealing with Sherwan in Harney…
Great dealing with Sherwan in Harney Norman Nutgrove - and perfect next day delivery. Sherwan even called after delivery to check all was good! 👍
28 May 2026
Unprompted review
Reply from Harvey Norman Ireland - Rathfarnham
Hi David,
We are so glad to hear you had such a positive experience with us and appreciate your kind words. Thank you for sharing your feedback!
Kind Regards,
Kevin
I didn’t know Harvey Norman before
I didn’t know Harvey Norman before, but I made my first purchase online and went to the store for Click & Collect. I was very satisfied with the whole experience.
The service was excellent, very fast, and well organized. The employee who assisted us was extremely polite and kind, and quickly handled our collection process, making everything easy and pleasant.
I’m definitely a customer now and will be shopping there again. Highly recommended!
22 May 2026
Reply from Harvey Norman Ireland - Rathfarnham
Hi Rebeka,
We are delighted to hear that your first online purchase and Click & Collect experience was so satisfying. We are glad our team provided excellent, fast, and well-organised service, making your collection easy and pleasant. We appreciate your recommendation and look forward to your next visit.
Kind Regards,
Conor
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