Harvey Norman Ireland - Rathfarnham Reviews 

599
TrustScore 4.5 out of 5

4.4

Units 7A, 7B, 7C, Nutgrove Retail Park, Rathfarnham, D14 DD88 Dublin, Dublin 14, IE


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See what reviewers are saying

Rated 2 out of 5 stars

Bought a pair of Sony ULT-wear headphones here in 2025. They broke 14 months later due to a recognised defect (on the Sony website). However neither Harvey Norman or Sony will help me as it’s out of w... See more

Rated 5 out of 5 stars

Had an iPad issue. Very helpful young Ukrainian man (Hliem?) was very good, explained options, clear about cost, and didn’t give guarantees about possibility of a fix. I ended up both getting it fix... See more

Company replied

Rated 5 out of 5 stars

They two gents who came and delivered my furniture were so nice chatting and very helpful Brian was the young lads name didn't get the other chap its there 2nd time to deliver this year you got a... See more

Company replied

Rated 5 out of 5 stars

Delivery and assembly We had a great experience from start to finish. A special thank you to Brendan and Utmaiziv, who delivered and assembled our new dining table. They were professional, frie... See more

Company replied


Company details

  1. Home Furniture Shop
  2. Bedroom furniture shop
  3. Mobile Phone Shop
  4. Computer & Accessories store
  5. Homewares Shop
  6. Washing Machine & Dryer Shop

About Harvey Norman Ireland - Rathfarnham

Written by the company

Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices. We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.

Harvey Norman

Written by the company

Best Price Guarantee
We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
Customer Service
We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
Biggest and Best Range
We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.

Contact info

  • Units 7A, 7B, 7C, Nutgrove Retail Park, Rathfarnham, D14 DD88, Dublin, Dublin 14, Ireland

  • 01 4916300

4.4

Excellent

TrustScore 4.5 out of 5

599 reviews

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4.4

All reviews

(599)

8,967 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service provided by Shane for…

Great service provided by Shane for setting up my new iPhone.
Good value as well!!

25 July 2026
Unprompted review
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Larry,

We're so glad to hear our team provided excellent service for your new iPhone setup and that you found it to be a great value!

Kind Regards,
Victoria

Rated 5 out of 5 stars

Replaced my Fitbit yesterday and Saba…

Replaced my Fitbit yesterday and Saba was extremely helpful.

23 July 2026
Unprompted review
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Catherine,

We're so glad to hear our team provided excellent assistance with your Fitbit replacement. Thank you for sharing your positive experience!

Many thanks,
Katie.

Rated 5 out of 5 stars

Excellent service

Very efficient, speedy, professional and helpful service in Live Tech in Nutgrove Shopping Centre.

23 July 2026
Unprompted review
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Anne,

We're so happy you experienced efficient, speedy, professional, and helpful service at our Nutgrove Shopping Centre location. We appreciate your kind feedback!

Kind Regards,
Victoria

Rated 3 out of 5 stars

The prior advice of delivery did not…

The prior advice of delivery did not work!!!!!!

22 July 2026
Unprompted review
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Reply from Harvey Norman Ireland - Rathfarnham

Hi Tim,

We are sorry the delivery advice was unhelpful. We are looking into this issue.If we can assist you further, please contact our customer support team. customer@support.haveynorman.ie

Kind Regards,
Victoria

Rated 5 out of 5 stars

Good Experience

The service was quick and with all my electronics I always get from Harvey Norman.

14 July 2026
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Reply from Harvey Norman Ireland - Rathfarnham

Hi Robert,

We are delighted to hear that our service was quick for you. We appreciate your positive feedback!

Kind Regards,
Victoria

Rated 5 out of 5 stars

A huge thank you to Sam in Nutgrove for…

A huge thank you to Sam in Nutgrove for recommending we purchase an Internet radio. He gave us great guidance and advice. The radio was purchased as a gift and is going down a treat.

5 July 2026
Unprompted review
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi there,

We're delighted to hear about your positive experience and that our team provided such great guidance and advice. It's wonderful to know the radio was a successful gift!

Kind Regards,
Victoria

Rated 5 out of 5 stars

Courteous and Helpful

The sales representative was very courteous and helpful throughout the whole sales process.

18 July 2026
Unprompted review
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Monica.

We are so happy to hear that our sales representative was courteous and helpful throughout your sales process. Thank you for your wonderful feedback!

Kind Regards,
Victoria

Rated 4 out of 5 stars

The MacBook I bought is great but I had…

The MacBook I bought is great but I had to ring the bell to the pick up room 5 times to get service in the Nutgrove store. The store was not busy at the time. Not good enough.

14 July 2026
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Reply from Harvey Norman Ireland - Rathfarnham

Hi Barbara,

We appreciate your feedback regarding your recent visit. We are concerned to hear about the delay you experienced at the pick-up room, especially when the store was not busy. We are reviewing our staffing and service procedures at the Nutgrove store to prevent this from happening again.

Kind Regards,
victoria

Rated 5 out of 5 stars

Excellent service and set up

Dowlin served me and I found him very helpful, friendly and knowledgeable.
Hlieb from Lovetech was very helpful and set me up with everything i needed so when I got home I was able to start using my new Samsung laptop immediately. Thank you. Excellent service gentlemen.

17 July 2026
Unprompted review
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Gabrielle,

We're delighted to hear about your excellent experience and that our team members were so helpful and knowledgeable in setting you up with your new laptop. Thank you for your wonderful feedback!

Kind Regards,
Victoria

Rated 5 out of 5 stars

Fantastic service

Hlieb was so helpful and kind when I brought my daughters watch into the Nutgrove store yesterday. Customer service at its best. Thank you!

16 July 2026
Unprompted review
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi there,

We appreciate your wonderful feedback! We are so happy to hear that our team member provided such helpful and kind customer service. Thank you for sharing your positive experience!

Kind Regards,
Victoria

Rated 5 out of 5 stars

Prompt good service

Prompt good service

9 July 2026
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi there,

Thank you for your kind feedback! We're delighted to hear that you had a great experience and found our team friendly, professional, and helpful. We truly appreciate your support and look forward to welcoming you back again soon.
Kind regards,
Victoria

Rated 5 out of 5 stars

Ivan Walsh was Very welcoming

Ivan Walsh was Very welcoming, friendly and helpful

14 July 2026
Unprompted review
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Nellie,

We appreciate your positive feedback. We are so happy to hear our team member was welcoming, friendly, and helpful to you!

Many thanks,
Katie.

Rated 5 out of 5 stars

Hlieb

Hlieb delivered quick & friendly follow up service on my new lap-top

14 July 2026
Unprompted review
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Niall,

We're so pleased to hear that you received quick and friendly follow-up service for your new laptop. Thank you for sharing your positive experience!

Many thanks,
Katie.

Rated 5 out of 5 stars

Thank you to Harvey Norman nutgrove…

Thank you to Harvey Norman nutgrove Rathfarnham store staff for all your help. Everyone in there is so helpful and friendly. I have been in there a lot lately and the customer care and the staff knowledge is excellent. Thanks to Bibin for helping me to choose a laptop and Bluetooth speaker in a hurry. I had an impatient toddler with me so he understood time was of the essence! Also recently bought a fan there and was looked after by a young Spanish guy who had recently joined and also was browsing sofas and another young irish guy was great (sorry can’t remember names). Overall a great store and such an asset to rathfarnham

11 July 2026
Unprompted review
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Allison,

We are so pleased to hear about your positive experience with our team. It's wonderful to know our staff were helpful and friendly, and that their knowledge was excellent. We appreciate your kind words.

Many thanks,
Katie.

Rated 5 out of 5 stars

Top class service

We were looking for phone options for a person with some cognitive impairment. Cannot express enough how impressed we were with the level of courtesy, knowledge and patience shown by Nathan in the electronics section. Harvey Norman are lucky to have him.

13 July 2026
Unprompted review
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Brian,

We're so pleased to hear about your positive experience with our team member in the electronics section. It's wonderful that they were courteous, knowledgeable, and patient in helping you find phone options. We appreciate you sharing your feedback!

Many thanks,
Katie.

Rated 5 out of 5 stars

Iv been going to Harvey Norman for 4 or…

Iv been going to Harvey Norman for 4 or 5 years now and every single time I deal with nathan..hes 1 of the nicest people iv ever me...always goes out of his way to help me and others..I look foward to going there and listening to all his knowledge about earbuds and headphones..brillant employee..Harvey Norman is lucky to have him

13 July 2026
Unprompted review
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Dean,

We are so pleased to hear about your positive experience and your kind words about our team member. It's wonderful to know that their knowledge and helpfulness have made such a lasting impression over the years. We truly value your feedback.

Many thanks,
Katie.

Rated 5 out of 5 stars

Nathan was 5 stars i spent more than I…

Nathan was 5 stars i spent more than I needs xxx

13 July 2026
Unprompted review
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Ashling,

We are delighted to hear you had such a positive experience with us. We appreciate your kind words and valuable feedback.

Many thanks,
Katie.

Rated 1 out of 5 stars

I didn’t receive my delivery

I didn’t receive my delivery, I needed to collect after a lot issues my product. The times and the way they delivery is not flexible. The staffs who helps me and have me support to another things are amazing!

24 June 2026
Unprompted review
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Wellington,

We're truly sorry to hear about the difficulties you experienced with your delivery and the inconvenience of having to collect your product. We understand how frustrating inflexible delivery options can be. We're glad to hear our staff provided amazing support, and we'll certainly look into improving our delivery process. If we can assist you further, please contact our customer support team at customer@support.harveynorman.ie

Kind Regards,
Kevin

Rated 1 out of 5 stars

Went in at 2 30 pm to buy new phone…

Went in at 2 30 pm to buy new phone tried to to transfer info 10AM next morning done no use at all cowboys 🤠

9 July 2026
Unprompted review
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi peter,

We are concerned to hear about the difficulties you experienced with the phone transfer. We are actively looking into this to improve our service.If we can assist you further, please contact our customer support team. customer@support.haveynorman.ie

Kind Regards,
Victoria

Rated 5 out of 5 stars

Great service kept up todate about my…

Great service kept up todate about my order

2 July 2026
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Deirdre,

We are so happy to hear that you were kept updated about your order and that you received great service. Thank you for your positive feedback!

Kind Regards,
Kevin

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