Harvey Norman Ireland - Rathfarnham Reviews 

603
TrustScore 4.5 out of 5

4.4

Units 7A, 7B, 7C, Nutgrove Retail Park, Rathfarnham, D14 DD88 Dublin, Dublin 14, IE


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Rated 5 out of 5 stars

I received wonderful customer service from Maria and Simon in Harvey Norman Rathfarnham. They went above and beyond to help me with an issue I was having with a hoover purchased there. Huge thanks to... See more

Company replied

Rated 1 out of 5 stars

Im impressed with poor service and lies your staffs said to me.In my online purchase details its only asking me to provide receipt to show for the proof.But upon arrival when I'm doing my morning cycl... See more

Company replied

Rated 5 out of 5 stars

Had an iPad issue. Very helpful young Ukrainian man (Hliem?) was very good, explained options, clear about cost, and didn’t give guarantees about possibility of a fix. I ended up both getting it fix... See more

Company replied

Rated 5 out of 5 stars

Went in to buy a bed. Ivan was very knowledgable, knew all about the different types, and gave us plently of time to think about a significant purchase. One month on we are verty happy with our matres... See more

Company replied


Company details

  1. Home Furniture Shop
  2. Bedroom furniture shop
  3. Mobile Phone Shop
  4. Computer & Accessories store
  5. Homewares Shop
  6. Washing Machine & Dryer Shop

About Harvey Norman Ireland - Rathfarnham

Written by the company

Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices. We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.

Harvey Norman

Written by the company

Best Price Guarantee
We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
Customer Service
We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
Biggest and Best Range
We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.

Contact info

  • Units 7A, 7B, 7C, Nutgrove Retail Park, Rathfarnham, D14 DD88, Dublin, Dublin 14, Ireland

  • 01 4916300

4.4

Excellent

TrustScore 4.5 out of 5

603 reviews

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4.4

All reviews

(603)

9,021 reviews in the last 12 months

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Rated 5 out of 5 stars
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi John,

We're glad you enjoyed your experience with our team! Thank you for your positive feedback; it means a lot to us.

Many thanks,
Katie.

Rated 5 out of 5 stars

Excellent Click and Collect Service

I recently used the "Click and Collect" service provided by Harvey Norman and found it to be swift and efficient, and well managed, with courteous and helpful staff. It's a pleasure to use such a service and find that the inventory is accurate and products selected are actually available!

3 January 2026
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Steve,

We appreciate you sharing your positive experience with our Click and Collect service. We are so glad to hear that you found it swift, efficient, and well managed. It's great to know you found our staff courteous and helpful.

Many thanks,
Katie.

Rated 5 out of 5 stars

Happy shopping experience every time at Harvey Norman

Love to shop at Harvey norman as the staff are very friendly and helpful and deliveries come on time.Always a happy experience.

31 December 2025
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Geraldine,

We appreciate you taking the time to leave this review. We are so glad to hear that you find our staff friendly and helpful and that deliveries are on time.

Many thanks,
Katie.

Rated 5 out of 5 stars

Jordan was very helpful when it came to…

Jordan was very helpful when it came to purchasing my iPad and Apple Pencil. Happy and willing to help

26 December 2025
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Shauna,

We're happy to hear that you had a positive experience during your recent purchase. We appreciate you taking the time to share your feedback; it means a lot to us.

Many thanks,
Katie.

Rated 4 out of 5 stars

Fast and efficient delivery

Fast and efficient delivery. However. I did not get the promised phonecall 15 minutes in advance.

2 January 2026
Unprompted review
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Ray,

We appreciate your feedback and are glad the delivery was fast. We're sorry the call wasn't made and will look into it to improve our service.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Very efficient click and collect

Very efficient click and collect. Received an email to devise my item was ready. No queues to stand in just collected.

28 December 2025
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Etain,

We're happy to hear that our click and collect service was efficient for you. It's great to know you received timely updates and enjoyed a seamless collection experience. Thank you for your feedback.

Kind Regards,
James

Rated 5 out of 5 stars

staff got me sorted even thou shop was closing

staff got me sorted even thou shop was closing , online pickup with late order entry

28 December 2025
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi there,

We're happy to hear that our staff assisted you with your order pickup, even near closing time. We appreciate your positive feedback and your order!

Kind Regards,
James

Rated 5 out of 5 stars

Delivered within days of ordering.

Delivered within days of ordering.
I requested a morning delivery and they were there at 8.30am. Nice delivery guys, friendly and really quick!

2 January 2026
Unprompted review
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi there,

We're happy to hear that you received your order quickly and the delivery was smooth! We appreciate your positive feedback regarding our team's efficiency and friendliness.

Kind Regards,
James

Rated 1 out of 5 stars

We wanted the packaging removed

We wanted the packaging removed, and was forced to sign the delivery slip.

2 January 2026
Unprompted review
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Peter,

We regret the issues surronding the packaging removal with your delivery. We'll review this with the relevant team to improve our service and prevent future incidences of this.

Kind Regards,
James

Rated 5 out of 5 stars

My latest purchase in Harvey Norman was…washing machine

My latest purchase in Harvey Norman was a samsung washing machine but I was unable to register it for 5 year guaranteed.i went back up to store and I can honestly say I met the nicest most helpful lad i have ever met and he went out of his way to help me

23 December 2025
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi June,

We're happy to hear that you had such a positive experience in our store. We appreciate you bringing the warranty registration query to our attention, and we're so glad our team member was able to assist you in such a helpful way. Thanks for your feedback.

Kind Regards,
James

Rated 5 out of 5 stars

Ordered headphones online

Ordered headphones online. Email received detailing clear instructions. Collected headphones at designated store, no fuss, no delay, all great!

31 December 2025
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Ciara,

We're happy to hear that the online order and collection process was smooth and efficient! Thank you for your positive feedback; we appreciate you taking the time to share your experience.

Kind Regards,
James

Rated 4 out of 5 stars

Prompt

Prompt and kept up-to-date

29 December 2025
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Owen,

We appreciate you taking the time to share your feedback. We're glad you were kept informed and things went smoothly.

Kind Regards,
James

Rated 5 out of 5 stars

Excellent Customer Service. Well Done Harvey Norman.

Could not be happier with the service provided by Harvey Norman.

Very efficient, honest and polite from when the order was submitted, confirmed to delivery.

Would have no hesitation in bringing my custom to Harvey Norman again.

28 December 2025
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Reply from Harvey Norman Ireland - Rathfarnham

Hi Seamus,

We appreciate you sharing your positive experience. We're happy to hear that you were pleased with our efficient, honest, and polite service from order to delivery. We look forward to serving you again.

Kind Regards,
James

Rated 5 out of 5 stars
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Rani,

We are happy to hear that our staff was quick and friendly. Thank you for your positive feedback; it means a lot to us.

Kind Regards,
James

Rated 5 out of 5 stars

Great experience

Great experience. The guy at Click and Collect was very professional indeed. I was looking lost, he asked me the details and was out with my order in no time. He also addressed me by first name and wished me a good day

27 December 2025
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Mr McCabe,

We're glad you enjoyed your experience. It's great to hear that our colleague offered professional and efficient assistance during your Click and Collect visit. We appreciate you taking the time to share your positive feedback.

Kind Regards,
Kevin

Rated 2 out of 5 stars

Still haven’t received my order

Still haven’t received my order, I was expecting it yesterday but your delivery partner failed to do so. Upon calling them, they were not answering calls, and I was redirected to customer service after trying for 20 times. Frustrating experience overall. And, I don’t know now when they will deliver.

31 December 2025
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Tanmay,

We regret that your order has not arrived. We're sorry our delivery partner was unreachable, and you had difficulty contacting customer service. Please email our customer support team at customer@support.harveynorman.ie as they will be able to look into this for you.

Kind Regards,
Kevin

Rated 5 out of 5 stars

On time and great service

11 December 2025
Unprompted review
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Paul,

We appreciate you sharing your positive experience with us! We are so glad to hear you received great service and on time delivery.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Great customer experience

Great customer experience. I bought a TV on Stephens Day sale. I received a phone call shortly after from a sales agent named Anderson arranging a date for the delivery. Anderson was fantastic, he was really nice on the call and sorted everything out well. TV was delivered today and the couriers were excellent, they brought it up to my apartment. Price was good too. Very happy with everything

26 December 2025
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi David,

We're happy to hear that you had a great experience with your TV purchase and delivery. It's great to know that the sales agent was helpful and the couriers were excellent. We appreciate your positive feedback!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Excellent service

Delivery on time. The 2 men knew what they were doing and were very friendly

29 December 2025
Unprompted review
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Roie,

We appreciate you sharing your feedback. We're so happy to hear that your delivery was on time and that our team was friendly and efficient!

Many thanks,
Katie.

Rated 5 out of 5 stars

Fast and easy

Fast and easy

27 December 2025
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Noemi,

Thank you for taking the time to leave this review. We are delighted to hear of your experience with our service.

Kind Regards,
Kevin

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