Harvey Norman Ireland - Rathfarnham Reviews 

601
TrustScore 4.5 out of 5

4.4

Units 7A, 7B, 7C, Nutgrove Retail Park, Rathfarnham, D14 DD88 Dublin, Dublin 14, IE


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Had an iPad issue. Very helpful young Ukrainian man (Hliem?) was very good, explained options, clear about cost, and didn’t give guarantees about possibility of a fix. I ended up both getting it fix... See more

Company replied

Rated 1 out of 5 stars

Im impressed with poor service and lies your staffs said to me.In my online purchase details its only asking me to provide receipt to show for the proof.But upon arrival when I'm doing my morning cycl... See more

Company replied

Rated 5 out of 5 stars

Delivery and assembly We had a great experience from start to finish. A special thank you to Brendan and Utmaiziv, who delivered and assembled our new dining table. They were professional, frie... See more

Company replied

Rated 5 out of 5 stars

They two gents who came and delivered my furniture were so nice chatting and very helpful Brian was the young lads name didn't get the other chap its there 2nd time to deliver this year you got a... See more

Company replied


Company details

  1. Home Furniture Shop
  2. Bedroom furniture shop
  3. Mobile Phone Shop
  4. Computer & Accessories store
  5. Homewares Shop
  6. Washing Machine & Dryer Shop

About Harvey Norman Ireland - Rathfarnham

Written by the company

Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices. We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.

Harvey Norman

Written by the company

Best Price Guarantee
We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
Customer Service
We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
Biggest and Best Range
We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.

Contact info

  • Units 7A, 7B, 7C, Nutgrove Retail Park, Rathfarnham, D14 DD88, Dublin, Dublin 14, Ireland

  • 01 4916300

4.4

Excellent

TrustScore 4.5 out of 5

601 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(601)

9,001 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Long delay in item delivery

I ordered one item on 31st Jan. Called on 12th Feb and told there had been a mistake with the order and it would be ready by 19th Feb. Got email on 14th Feb to say it was ready for collection. When i showed up was told it would not be ready til end of week. Disappointed as i ordered it as a gift and didnt have it on time for them.

14 February 2026
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Ruth,

We are very sorry that your order was not ready as promised, especially since it was intended as a gift. We appreciate you bringing this to our attention, and we will investigate what occurred with your order.

Kind Regards,
Kevin

Rated 4 out of 5 stars

Speed of delivery

9 February 2026
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Darren,

We appreciate you sharing your experience. We are happy you received quick, efficient delivery service. Thank you for your time.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Lovely men and service

Guys were amazing and so helpful

16 February 2026
Unprompted review
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Claire,

We appreciate you sharing your experience with us and are so happy to hear the team was amazing and helpful!

Kind Regards,
Kevin

Rated 1 out of 5 stars

Worst ever delivery experience ever…

Worst ever delivery experience ever had. Very rude and no patience at all. The store experiences are good. Sales assistant are helpful in helping customers.

13 February 2026
Unprompted review
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Burney,

We appreciate your feedback and are sorry to hear about the poor delivery experience. Please email the details to our customer support team at customer@support.harveynorman.ie as they will be able to look into this further.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Excellent service.

The delivery was spot on time. The two men were so nice and very helpful.

16 February 2026
Unprompted review
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Pauline,

We appreciate your feedback and are so happy to hear that the delivery was on time and that our team was nice and helpful!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Excellent delivery service

Excellent delivery service, friendly and professional. They were efficient and made sure we were fully happy before heading off. Top service

13 February 2026
Unprompted review
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi John,

We appreciate you sharing your positive experience! We're happy to hear that you were pleased with our delivery service; it's great to know they were friendly, professional, and efficient.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Mattress Delivery

.Rang ahead of delivery time to confirm.Very helpful and pleasant and careful.

14 February 2026
Unprompted review
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Barry,

We appreciate you sharing your feedback. We're so happy to hear that you found our team helpful, pleasant, and careful when during the delivery process!

Kind Regards,
James

Rated 5 out of 5 stars

Problem with w delivery of a freezer

Problem with w delivery of a freezer, managed very well by Harvey Norman nutgrove, thank you. Very professional manager.

14 June 2025
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

HI Cecily,

We're happy to hear that the team addressed the freezer delivery issue effectively. We appreciate your positive feedback regarding the professional handling of the situation. Thank you.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Returns experience was good

Returns experience was good - and delivered as pro ised

3 February 2026
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Niall,

We appreciate you sharing your feedback. We are so glad to hear that you were happy with our returns process and delivery promise!

Kind Regards,
James

Rated 3 out of 5 stars

I had a very positive experience

I had a very positive experience purchasing my mobile phones from Harvey Norman online and using their free Click & Collect service. The website was easy to use, with clear pricing and product details. My order was ready for collection quickly, and pickup at the store was straightforward and efficient. I’d happily use their online store and collection service again. I would be very happy to recommend them to others.

8 February 2026
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Alexander,

We're happy to hear that you found our website easy to use and that our Click & Collect service was efficient. We appreciate your positive feedback regarding your online mobile phone purchase and your recommendation. If we can assist you further please do not hesitate to contact us.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Prompt delivery ♥️

Prompt delivery ♥️ efficient and curtious delivery personnel.

7 February 2026
Unprompted review
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Ciaran,

We appreciate you sharing your feedback. We are so happy to hear you were pleased with our prompt and courteous service!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Bought on line

Bought on line. ready for collection next day. When i got there it was on display for €60 cheaper. HN refunded me the €60 which. Staff were all very helpful and nice.

7 February 2026
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Declan,

We appreciate you bringing this to our attention. We're happy to hear that the price difference was resolved and that our team provided excellent support. Thank you for your positive feedback!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Sweet Dreams

Very happy with the bed, speed of delivery and the assembly service

3 February 2026
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Peggy,

We're so happy that you are pleased with the bed, the fast delivery, and the assembly service! We appreciate your positive feedback.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Harvey Norman Nutgrove delivery

Delivery on time and good service.

5 February 2026
Unprompted review
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi there,

We appreciate you taking the time to leave us this great review. We're so happy to hear you received delivery on time and good service.

Kind Regards,
James

Rated 5 out of 5 stars

I had paid €99 to have the A team sent…

I had paid €99 to have the A team sent out to take off the doors as the B team said they could not get the fridge through my garden gate.
The A team turned up on time and said there's no need to take off the doors. It'll fit through no problem if we lift it up a bit.
So the A team turned out to be the A+++ team. The B team, well let's not go there.
Three cheers for the A+++ team. Great lads.

4 February 2026
Unprompted review
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Patrick,

We're happy to hear that the team was efficient and resourceful! We appreciate your positive feedback regarding their problem-solving skills and are glad you enjoyed your experience. Thank you for taking the time to share.

Kind Regards,
James

Rated 5 out of 5 stars

Swift delivery and efficient installation

Swift delivery, came on day and time they said they would. Installed everything, took old machine and all wrappings. Very satisfied.

4 February 2026
Unprompted review
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi there,

We appreciate you taking the time to leave this review. We're happy to hear that the delivery was swift and that you were very satisfied with the installation.

Kind Regards,
James

Rated 5 out of 5 stars

Great value good products

Great value good products.
Really friendly staff.
Love the shop.

3 February 2026
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi June,

We appreciate your positive feedback! We're so glad you love our shop, our great value, good products, and our really friendly staff.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Great service is your strongest asset. I purchased a lovely couch, chair and ottoman and Joel was so helpful friendly and professional....AND Patient! Joel kept me informed every step of the way.

I always cone back to Harvey Norman in Rathfarnham because I am never disappointed. My most recent purchase of a couch, chair and ottoman was a great experience. Joel in the furniture department couldn't have been more helpful, patient and knowledgeable. He kept me informed every step of the way. Even when I changed my mind a few times, Joel was very kind abd professional. As a loyal customer I just want you to know I will keep coming back. Thank you.

26 January 2026
Unprompted review
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Janet,

We're happy to hear that you had such a positive experience at our Rathfarnham store. We appreciate you highlighting the helpfulness and patience you received during your couch, chair, and ottoman purchase. Thank you for your loyalty and feedback.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Good job

The lads delivering were very professional, efficient and diligent.

3 February 2026
Unprompted review
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Jimmy,

We appreciate you sharing your feedback. We're so happy to hear that our delivery team was professional, efficient, and diligent! Thank you for your time.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Very professional and always very…

Very professional and always very helpful.

29 January 2026
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Alan,

We appreciate you sharing your experience. We are so glad to hear about the professional and helpful service you received!

Kind Regards,
Kevin

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look