After suggesting I pay $10 for a replacement (unit quit after ~2 weeks of use) & I refused, company will now replace it free if I leave a review. The unit didn’t work long enough for me to see any c... See more
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Hatme ist eine führende Online-Shopping-Website, die sich auf den Verkauf hochwertiger Produkte in verschiedenen Kategorien wie Kleidung, Schuhe, Elektronik, Werkzeuge, DIY usw. spezialisiert hat. Wir sind stolz darauf, deutsche Kunden zu bedienen, mit einer jährlichen Gesamtverkaufszahl von über 1 Million Stück, um unseren Kunden qualitativ hochwertige Produkte zu bieten.
Contact info
Germany
- customer@hatme.de
- hatme.de
No recent history of asking for reviews
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Hasn’t replied to negative reviews
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Because of a mistake of the transport…
Because of a mistake of the transport company the good was sent back to seller. But the seller has been so kind to send me the wanted good once more without additional charge.
I can recommend this seller!
Pkrizek Prague, CZ
there is always someone to help just look
i was struggling to get any help off the company YOOJE then you came along on line to sort it out for me and in the end you have .Wish to thank you so very much and i give you 5stars plus .may you always be there for people like me that is not that clever with where to look for help .Keep up the good work
Customer service is next to none
Customer service is next to none. Unfortunately, I ordered the wrong size and they were so helpful with sending me the correct size. Bras are beautifully comfortable.
Superb Customer Service
I found their customer service excellent. It could not be better. I ordered the wrong size bras and they have handled the problem superbly. Prompt and polite; I could not have asked for better attention.
The customer service is wonderful
The customer service is wonderful! My email was answer right away. I made the mistake of ordering the wrong size bra. I contacted customer service and they were extremely helpful with changing the size.
The bras is beautiful! Well made and lots of support. It’s very pretty and feminine.
These people have gone out of their way to make me happy.
Agreement
after all struggeling and long correspondence we agreed to send back money from them and giving a positive feed back from me.
Good service
Well it was a process
Well it was a process, but they made it right. So, thank you for the help.
It looks very good and I love it
AVOID
Buy 1 get 1 free...only received 1 bra
When questioned told i could pay £6 postal for another.
When I told them I wouldn't spend another penny on a cheap flimsy bra they said they'd send me another for free if i gave them a 5* rating... don't waste your money, another fake site of exceptionally poor quality
Good bra in blue
I cancelled my order immediately after…
I cancelled my order immediately after I ordered it as found reviews so bad and found item far far cheaper on amazon with free delivery. It took So many emails and weeks to get a refund and before I even got refund they sent me this link and asked me to write a 5 star review! 1 star for finally issuing refund!
Quality items and great customer services
I ordered two ornamental whisky decanters. One broke in transit. I emailed Hatme with photos and received a replacement without quibble. 5 stars not only for the items, but also for Hatme Customer Services. I would definitely buy from them again.
I would recommend them to anyone.
I ordered the wrong size and colour for my wife. I would say that they were a very good quality.
When I contacted customer service it was not a problem for them to reorder.
They were extremely helpful and I would have no hesitation is dealing with this company again. I would recommend them to anyone.
Recived wrong size . Very good service after sales .
Recived . But wrong size.good prompt service . Also good service after sales .
I strongly recommend.
I needed to return an order that was the wrong size
I needed to return an order that was handled very professional and with no fuss.
I have ordered from this company before and it has been first glass service. Very good to deal with and a quick response.
Very impressed and recommend their service.
Thank you
The service and back up after I…
The service and back up after I received my goods great. Easy to contact and very helpful.
I am delighted that the company are…
I am delighted that the company are sending me another size and with their prompt emails to sort out my problem
Solution was good
Return for sheap products are not worth the cost, but they find a Solution.
Cancellation of order
The customer service responded promptly to my immediate cancellation and after offering many deals to continue with the purchase they promised to pay a refund for the purchase price. In any case, the 5 stars are given for the friendly feedback.
I would like to add to my review that the full refund of the purchase price was credited to my account after just one week! So the 5 stars are rightful.
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