Hatsfashion Reviews 

454
TrustScore 3 out of 5

3.0

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Review summary

Created with AI, based on recent reviews

Evaluating 69 reviews, most reviewers were somewhat happy with their experience overall. Customers truly appreciate the vast selection of hat styles available on the platform and find the online ordering process exceptionally simple, clear, and efficient. Many people also mention that the prices are fantastic and the website is very easy to navigate when searching for favorite items. However, some customers also noted that the items received completely differed from the online descriptions and advertised pictures. Reviewers frequently complained about poor packaging quality, damaged merchandise, and frustrating refund processes when dealing with incorrect orders. Others experienced issues with incorrect sizing and long delivery times.

What people talk about most

Product

Customers consistently note ambiguous experiences with product quality and selection. While some reviewers... See more

Quality

Consumers find quality to be ambiguous, experiencing a mix of severe disappointment and rare satisfaction.... See more

Order

Clients share ambiguous opinions on order, as some reviewers found the online ordering process simple, clear,... See more

Price

People report ambiguous experiences with price, reflecting a sharp division among consumers. On one hand,... See more

Refund

Users describe widespread frustration with refund requests, consistently noting that the seller initially... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Very good presentation of all hats. just a picture with sweat band inside would help to confirm that it is present.

Rated 4 out of 5 stars

It was easy to sort through the different hats. They had a great selection. For the hat I bought, they could have more pictures of the hat.

Rated 4 out of 5 stars

I found a style that I’ve been interested in but noticed the sizing isn’t as precise as a major brand. Still it’s a great value so I bought it. This is my second purchase from your site and I’m hopefu... See more


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3.0

Average

TrustScore 3 out of 5

454 reviews

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No history of asking for reviews

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3.0

All reviews

(454)

78 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Mismatched pricing

The prices as advertised in the Facebook were in S$- Singapore dollars. However, I was surprised to see that I was billed in US$- US dollars. This is not right. If the hats are to be sold at US$ then the viewers/ buyers should be told upfront . I am not happy and feels cheated.

17 June 2024
Unprompted review
Rated 5 out of 5 stars

Great Selection of styles, sizes, and prices

It was easy shopping on the site. Prices were really good. AND...you have all sizes! I have a bigger head and it's always "One size should fit most". I've never met Most, but he's got a little Noggin...

Can't wait to get my Santa cowboy hat and summer Santa Hat!

14 June 2024
Unprompted review
Rated 1 out of 5 stars

Very poor Chinese company try to get…

Very poor Chinese copy of original Panama thought I was buying from American company very misleading it came a damaged try to get my money back now I have to pay to postage to return it after paying delivery costs
the guarantee isn't worth the paper
The very poor quality

12 June 2024
Unprompted review
Rated 4 out of 5 stars

A nice collection of hats to review but...

A nice collection of hats to review. While many had multiple pictures, it is hard to choose a hat online. More direct pictures of the hat being worn is helpful. It seems the pictures are more about appealing with a sexy model versus the true look of the hat.
I look forward to getting the hat to determine if the pictures and information provided was ample to confirm how I think the hat should look.

9 June 2024
Unprompted review
Rated 3 out of 5 stars

Hat & Clint Eastwood Serape'

This wasn't the first time that i ordered products. Although, the first purchase, i chose the Billy Jack and when it arrived, it had a generic band and was NOT what was pictured.
I hope my items this time are what was pictured.

6 September 2023
Unprompted review
Rated 1 out of 5 stars

Wrong hat all the way from china

Ordered a gorgeous red tophat all the way from China to South Africa (after it repeatedly appeared on my FB timeline). After months of anticipation the ugliest hat arrive... wrong colour, wrong style hat, bad quality hat, and there is not a thing I can do about it! Dont waste your money!

15 April 2024
Unprompted review
Rated 5 out of 5 stars

I like the styles available

I like the styles available. There are many different hats and styles to choose from. I appreciate the guide regarding how to measure your head- and the products are shipped rather quickly.

23 March 2024
Unprompted review

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