The first delivery is a disaster as he put in the wrong door and when I found out when I phone your office they mentioned that mail man put in a Brown door with a silver mail box, and my door is pure... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have been a buyer of hattons for 6 years and as always found their coins to be perfect. Unfortunately with the two Queens coin no booklet was attached and i look forward to browsing the item but a g... See more
Company replied
Brilliant customer service, talked through the whole procedure from start to finish and the whole experience was exactly as they described it. All the different staff I've spoken to over the last cou... See more
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My experience was made all the better by the communication I had with your representative, Morgan. I bought this coin for my Husband as an Anniversary gift on the 18th of August She told be about a... See more
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Company details
- Coin dealer
- also in
- Collectibles Shop
About Hattons of London
Written by the company
Specialists in Rare and Exclusive Gold Sovereigns
Hattons of London is a trusted and respected specialist in rare and exclusive coins, including world firsts and exclusive releases.
We provide a bespoke service to new and existing coin collectors, offering a variety of heritage and modern gold coins.
Hattons of London has a team of highly skilled account managers, who are on hand to offer advice and information about the products we offer and the world of numismatics.
14 Day Complete Satisfaction Guarantee
Order with confidence
We are so confident that you will enjoy and appreciate the coins we offer that we provide our clients with a 14 Day Complete Satisfaction Guarantee.
This provides you with peace of mind, and an opportunity to ensure that your purchase meets your expectations in every way, and is backed up by our first-class client services team. None of our competitors offer this commitment.
Contact info
4.9
Excellent
14k reviews
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Clear delivery information
Clear delivery information, good packaging, generally very good experience.
24 September 2026
Reply from Hattons of London
Mr Waterhouse, Thank you for taking the time to share your experience with us! It’s fantastic to hear that our delivery service kept things clear and crisp for you.
Warm regards,
Becky
Great service 😁
23 September 2026
Reply from Hattons of London
Thank you for sharing your thoughts, Brendan! We're absolutely thrilled to hear that our service put a smile on your face. It's always a pleasure assisting you in finding those distinctive pieces that stand out.
Warm regards,
Becky
Reply from Hattons of London
Trevor, Thank you so much for taking the time to leave such a fantastic review. Quick delivery and great communication are what we aim for, so I'm thrilled to hear we hit the mark for you!
Warm regards,
Becky
Reply from Hattons of London
Thank you so much for your lovely words! It's wonderful to hear that your experience was as smooth. We're all about making the journey feel effortless and filled with positivity.
Warm regards,
Becky
Very goood kept my informed all the…
Very goood kept my informed all the way. I suppose to eney body great Ono to Ono. And private as well. 5*****
23 September 2026
Reply from Hattons of London
Thank you for sharing your experience with us. Christopher! It’s great to hear that you felt informed throughout the whole process and enjoyed the private, one-on-one service. Our team loves making each customer feel valued and special, so your kind words mean a lot to us.
Warm regards,
Becky
All good but too many emails and offers.
22 September 2026
Reply from Hattons of London
Lesley, Thank you for taking a moment to share your thoughts! We're delighted you found some joy in what we offer, even if it did come with extra emails. We'll certainly take your feedback on board; we want to make sure our correspondence is more refreshing and less overflow.
Warm regards,
Becky
The pack I received and the provenance of the coin is perfect.Well done
The pack I received
23 September 2026
Reply from Hattons of London
Thank you for taking the time to share your thoughts, Robert! I'm thrilled to hear that the pack you received hit the mark. It's always fantastic when collectors like you dive into the special world of our offerings. If there's anything else you're curious about or if you have another experience you'd like to share, we're all ears.
Warm regards,
Katie
Reply from Hattons of London
Christopher, thank you so much for taking the time to share your thoughts! It's wonderful to hear that everything went smoothly for you. We always aim to make each experience seamless and enjoyable. If there's anything else you fancy exploring or need assistance with in the future, we're only a call away and always excited to help.
Warm regards,
Katie
Very good
Very good, I received a one tenth sovereign, it came with a special presentation wallet,which contained interesting information and pictures.
23 September 2026
Reply from Hattons of London
Thank you for sharing your thoughts with us! I'm so glad to hear that you enjoyed your one-tenth sovereign along with its special presentation case. We love adding those little touches to make our offerings truly memorable. It's always rewarding to know that the interesting information and pictures struck a chord with you.
Best wishes,
Katie
I had no trouble getting my order and…
I had no trouble getting my order and it was packed well and in perfect condition
23 September 2026
Reply from Hattons of London
Thank you so much for sharing your experience, Kathy! It’s fantastic to hear that your order arrived smoothly and in top-notch condition. We love knowing that our careful packaging added a little extra sparkle to your day. If you ever have any questions or ideas about future orders, don’t hesitate to reach out. We’re here to make your journey with us memorable!
Warm regards,
Katie
Reply from Hattons of London
Thank you for your lovely words, Chris! I’m thrilled to hear you were pleased with everything. We've always got our eye on delivering the best experience for our clients. If you ever feel like adding another special piece to your collection, we’re here to chat anytime!
Warmest wishes,
Katie
Good quality and very happy with my…
Good quality and very happy with my purchase thank you
23 September 2026
Reply from Hattons of London
Thank you so much for sharing your positive feedback! It's wonderful to hear that you're pleased with your purchase. We always aim to deliver top-notch quality, so your satisfaction means the world to us. If you ever want to chat more about coins or need assistance, we're just a call away. Enjoy your new addition!
Warm regards,
Katie
Reply from Hattons of London
Thank you for sharing your thoughts, Mark! It's always a delight to hear that you're pleased with your coin. If there's anything else you ever need or if you're curious about other interesting pieces, please do not hesitate to contact us.
Warm regards,
Katie
ave ordered several gold coins from…
Have ordered several gold coins from this company, have had no problems so far with my orders,speed of delivery is very good,and the final result is a happy customer ,Thanks, K
22 September 2026
Reply from Hattons of London
Thank you for sharing your fantastic experience! It’s wonderful to hear that you’re enjoying your gold coin collection and that everything has gone smoothly with your orders. We’re over the moon to have you as a happy customer.
Warm regards,
Katie
The delivery service price and quality…
The delivery service price and quality of the products they sell well recommended
22 September 2026
Reply from Hattons of London
Thank you so much for your kind words! I'm thrilled to hear that you found our delivery service, pricing, and products aligning with your expectations. We always strive to make your experience as special as the pieces you choose. If there's ever anything else you need, feel free to reach out.
Just a friendly reminder that we do not sell on investment and are not investment advisors.
Warm regards,
Katie
I have dealt with Hattons a number of…
I have dealt with Hattons a number of times, i cannot fault them. Ordering is easy, you get regular updates on despatch, the journey and delivery times.
Yes, i will probably order again! 😊
22 September 2026
Reply from Hattons of London
Caroline, thank you for sharing your delightful feedback with us! We're thrilled to hear that you've had such a seamless experience with our service. Our team takes great pride in ensuring every step, from order to delivery, runs smoothly, so it's wonderful to know we've hit the mark for you. We look forward to welcoming you back whenever the moment strikes again.
Warm regards,
Katie
Reply from Hattons of London
Thank you so much for sharing your experience with us. It's always wonderful to hear when someone is delighted with their purchase! If you ever want to explore more unique finds or just chat about the stories behind our pieces, you know where to find us.
Best wishes,
Katie
Prompt and safe delivery and what I…
Prompt and safe delivery and what I expected after my purchase. Really pleased with the coin
22 September 2026
Reply from Hattons of London
Thank you for sharing your experience! It's fantastic to hear that the coin met your expectations and that it made its way to you smoothly and securely. We take pride in making sure our products find their new homes safely, and we're thrilled you’re pleased. Thanks again for your support, and here's to the adventure of adding more unique finds to your collection!
Warm regards,
Katie
Very good communication no problems
22 September 2026
Reply from Hattons of London
Thank you so much for taking a moment to share your experience, Simon! I'm thrilled to hear that our communication ticked all the right boxes for you. If you ever need to chat about anything else or have any questions in the future, I’m always here to help.
Warm regards,
Katie
Good communication.
19 September 2026
Reply from Hattons of London
Thank you so much for your kind words about our service, Heather! It's wonderful to hear that our communication met your expectations, as we truly strive to keep things smooth and straightforward for our customers. If there's ever anything more we can do to make your experience even better, please don't hesitate to let us know.
Warm regards,
Katie
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