The first delivery is a disaster as he put in the wrong door and when I found out when I phone your office they mentioned that mail man put in a Brown door with a silver mail box, and my door is pure... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have been a buyer of hattons for 6 years and as always found their coins to be perfect. Unfortunately with the two Queens coin no booklet was attached and i look forward to browsing the item but a g... See more
Company replied
Brilliant customer service, talked through the whole procedure from start to finish and the whole experience was exactly as they described it. All the different staff I've spoken to over the last cou... See more
Company replied
My experience was made all the better by the communication I had with your representative, Morgan. I bought this coin for my Husband as an Anniversary gift on the 18th of August She told be about a... See more
Company replied
Company details
- Coin dealer
- also in
- Collectibles Shop
About Hattons of London
Written by the company
Specialists in Rare and Exclusive Gold Sovereigns
Hattons of London is a trusted and respected specialist in rare and exclusive coins, including world firsts and exclusive releases.
We provide a bespoke service to new and existing coin collectors, offering a variety of heritage and modern gold coins.
Hattons of London has a team of highly skilled account managers, who are on hand to offer advice and information about the products we offer and the world of numismatics.
14 Day Complete Satisfaction Guarantee
Order with confidence
We are so confident that you will enjoy and appreciate the coins we offer that we provide our clients with a 14 Day Complete Satisfaction Guarantee.
This provides you with peace of mind, and an opportunity to ensure that your purchase meets your expectations in every way, and is backed up by our first-class client services team. None of our competitors offer this commitment.
Contact info
4.9
Excellent
14k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Hattons of London
What a delight to hear you're very pleased with your purchase! It warms our hearts knowing we could add a little sparkle to your collection. If there's anything else you fancy or want to chat about, feel free to reach out. We’re always here to help.
Warm wishes,
Katie
Easy to order and prompt delivery
10 September 2026
Reply from Hattons of London
Thank you so much for your kind words, Linda! I'm thrilled to hear that you found our ordering process smooth and the delivery speedy. We always strive to make each experience enjoyable and seamless for our valued customers like yourself. If you ever feel like chatting about our beautiful collections or need assistance, don't hesitate to reach out.
Wishing you a wonderful day,
Katie
P.S. Just a gentle reminder, we do not sell on investment and are not investment advisors.
Special delivery request
It was a pleasure to talk to a very helpful member of
staff who went above and beyond to delivery my
order in time for a special birthday
9 September 2026
Reply from Hattons of London
Juliet, thank you so much for sharing your lovely experience with us! It’s heart-warming to hear that our service added a little sparkle to the special birthday celebration. We're all about making moments memorable, and it sounds like we hit the right note!
Warm wishes,
Katie
I have been a buyer of hattons for 6…
I have been a buyer of hattons for 6 years and as always found their coins to be perfect. Unfortunately with the two Queens coin no booklet was attached and i look forward to browsing the item but a glossy history card was of equal quality. Well done hattons another nice coin.
9 September 2026
Reply from Hattons of London
Thank you for sharing your thoughts with us, William! So thrilled to hear that you've been enjoying our coins for the past six years—it's clients like you who keep our passion alive. I'm glad you appreciated the glossy history card with the Two Queens coin, but I completely understand looking forward to browsing through a booklet. We’ll look into it for future releases. Thank you for your continued support and enthusiasm for our coins. Here’s to many more years of coin collecting adventures!
Warm wishes,
Katie
Excellent coins at Excellent prices
Hatton of London have always supplied top quality products ,and i rate the company as professional and extremely helpful.
8 September 2026
Reply from Hattons of London
Malcolm, thank you ever so much for your kind words! It absolutely makes our day to know you're happy with the quality and service we've provided. We're thrilled to have you as part of our community and look forward to continuing to assist you with our offerings.
Warm regards,
Katie
Reply from Hattons of London
Thank you for your thoughtful review, Christopher! I'm thrilled to hear that you're pleased with the coin—it sounds like it found the perfect home with you. It's always rewarding to know that these pieces bring joy and satisfaction to their new owners. We appreciate you taking the time to share your experience. If you ever fancy a chat about more of our beautiful pieces or need any assistance, do let us know.
Warm wishes,
Katie
Reply from Hattons of London
Thank you so much for sharing your experience, Dave! It's always a delightful surprise when something special arrives ahead of schedule, isn’t it? We're thrilled that your new piece joined your collection sooner than expected. If you need anything else or have any questions, please let us know.
Warm regards,
Katie
Reply from Hattons of London
David, thank you for your kind words! We're thrilled to hear that you've consistently enjoyed our service and selection. It's always our aim to bring a touch of excellence to each interaction and product. Looking forward to continuing to meet, or even exceed, your expectations in the future.
Warm regards,
Katie
Reply from Hattons of London
Helen, Thank you so much for taking the time to share your thoughts! It's wonderful to hear that you're thrilled with your new find. There's nothing quite like the joy of owning something truly special, right?
Warm regards,
Becky
Was kept informed about the progress of…
Was kept informed about the progress of my order which came at the specified time.
22 August 2026
Reply from Hattons of London
Winifred, Thank you so much for taking the time to share your experience with us! It’s great to hear that everything went smoothly with your order. We believe communication is key, and I'm thrilled to know you felt informed every step of the way. Enjoy your stunning new addition, and feel free to reach out anytime if you need anything else!
Warm regards,
Becky
Reply from Hattons of London
Thank you so much for your lovely words, Eleni! I'm delighted to hear that your special piece arrived safely and met your expectations. There's always something magical about the charm of these little wonders, isn't there? Wishing you great joy in your collection.
Warm regards,
Becky
Very helpful speaking with the person…
Very helpful speaking with the person on the phone thank you 😊
22 August 2026
Reply from Hattons of London
Michael, Thank you so much for sharing your experience! It’s always wonderful to hear that our team has been of assistance. That friendly voice on the phone certainly makes all the difference, doesn’t it?
Warm regards,
Becky
Excellent service and delivery
Excellent service and delivery. I bought the 3 Kings coin, although I didn’t expect it to be huge I was surprised by how very small it is.
22 August 2026
Reply from Hattons of London
Kim, Thank you so much for sharing your thoughts! I'm delighted to hear that you were pleased with the service and delivery. The Three Kings coin is certainly a delicate and intricate piece, isn't it? It may be small in size, but it holds a charming allure.
Warm regards,
Becky
Excellent service
Communications about order and delivery fantastic. Order well packed and what a lovely surprise to receive a book about the kings.
22 August 2026
Reply from Hattons of London
Thank you so much for your lovely review! It makes our day to hear that you enjoyed the surprise book about the kings; it’s our little way of adding some extra historical magic to your order. We're delighted our communication and packaging hit the mark and hope your new collection piece brings a touch of royal elegance to your day.
Warm regards,
Becky
Reply from Hattons of London
Thank you for sharing your experience, Paul! It's fantastic to hear that your item reached you swiftly and met your expectations. Your thumbs up means a lot to us as we strive for quality in everything we do.
Warm regards,
Becky
Reply from Hattons of London
Mark, Thank you so much for your positive words! It's wonderful to hear that you're pleased with your purchase. We're all about finding those special pieces that bring a smile to your face, and it sounds like we achieved that together.
Warm regards,
Becky
P.S. Just a little reminder, we're all about the beauty and history of these pieces, not their investment potential, and we're not investment advisors.
Reply from Hattons of London
Thank you so much for your kind words! We're thrilled to hear that you've consistently enjoyed our service. It's always a pleasure to assist you. Your satisfaction is important to us, and we look forward to helping you discover more of our special pieces in the future.
Warm regards,
Becky
The lady too time to explain the…
The lady too time to explain the various available options that I can purchase. She also tracked down the parcel to be sure it was delivered to the right address and that aI am satisfied with the order
19 August 2026
Reply from Hattons of London
Thank you for your kind words! I’m thrilled to hear about your positive experience! It's wonderful that our team took the time to guide you through the options and ensured your parcel reached you safely. Your satisfaction is incredibly important to us, and if there was something stopping the 5-star review that we could have improved on, we would love to hear from you.
Warmest wishes,
Katie
Reasonably priced
Very helpful and explained everything in detail before my purchase. They offer value for money gold coins for every budget.
5 August 2026
Reply from Hattons of London
Thank you so much for sharing your experience, Sabriye! It's wonderful to hear that you found everything explained in detail, making your purchase a breeze.
Warm regards,
Becky
P.S. Just a little reminder, we're all about the beauty and history of these pieces, not their investment potential, and we're not investment advisors.
It was quick and all handed with…
It was quick and all handed with professional and full satisfaction
15 August 2026
Reply from Hattons of London
I'm thrilled to hear that your experience with us was seamless and left you fully satisfied, Steven! Our team always aims for that perfect balance of efficiency and professionalism, so it’s great to know we hit the mark with you.
Warm regards,
Becky
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.