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Hayter Mowers Reviews 467

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 86 reviews, reviewers overwhelmingly had a great experience with this company. Many customers found the ordering process simple and straightforward, appreciating the ease of navigating the website and the clear information provided. The products, particularly the mowers, are frequently praised for their excellent performance, quality, and ease of use, often exceeding expectations and providing a clean, sharp cut with impressive results. Reviewers consistently highlight the quick and efficient delivery service, with many receiving their orders within a few days or even 24 hours. However, some customers experienced issues with product quality, noting problems like oil leaks, snapped wires, or wheels that wouldn't turn upon arrival. A few people also mentioned difficulties with delivery communication, such as not receiving expected delivery dates or having to chase their orders. There were also instances of dissatisfaction with customer service, including rude interactions or unresolved issues regarding promotional gifts.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers consistently praising the exceptional build... See more

Quality

Users describe ambiguous interactions with quality, with many reviewers praising the exceptional build... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting quick and efficient... See more

Order

Customers consistently note positive experiences with order, highlighting the ease of the ordering process... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding products like the battery mower... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Delivery within 24 hours of main order but incorrect agents name resulted in slight delay in second part of order. Unable to order item shown on website as available. Performance of former ownership... See more

Company replied

Rated 5 out of 5 stars

My new Hayter Harrier 41 autodrive, variable speed lawn mower arrived well packaged with very little to do - unfold and secure the handle bar and fill the engine with oil - to get it ready for use. Ha... See more

Company replied

Rated 5 out of 5 stars

Ordered online and delivered within 4days, excellent service. Having used the mower twice now, it gives an excellent cut, has some weight about it which creates great stripes. No issue with the batter... See more

Company replied

Rated 5 out of 5 stars

Delivery time was efficient and courteous. What was unusual was the grass collector had small piece of dried grass and other marks in and on it, not what would expect to come from the factory. Mower... See more

Company replied


Company details

  1. #77 of 98 best companies in Garden
  2. #16 of 19 best companies in Lawn Mower Shop
  3. #99 of 120 best companies in Manufacturer

About Hayter Mowers

Written by the company

Discover the Excellence of Hayter Lawn Mowers

For over 75 years, Hayter has been synonymous with premium quality and innovation in lawn mower design. Established in 1946, our headquarters in Hertfordshire has been the birthplace of some of the finest lawn mowers in the UK. As we celebrate our 75th anniversary, we invite you to experience the unparalleled performance and reliability that Hayter is renowned for.

Whether you're a homeowner looking to maintain a pristine lawn or a professional contractor seeking dependable equipment, Hayter has the perfect solution for you. Our extensive range of electric and petrol lawn mowers caters to every garden size and requirement.

Why choose Hayter?

  • Unmatched Quality: Our lawn mowers are built to last, offering exceptional durability and performance.
  • Innovative Design: With cutting-edge technology and user-friendly features, our mowers make lawn care effortless.
  • Versatility: From compact electric mowers for small gardens to powerful petrol mowers for larger areas, we have a model to suit every need.
  • Trusted by Professionals: Our mowers are the preferred choice of professional contractors across the UK.

Although our factory does not sell or service machines on site, finding a local dealer is easy with our online dealer locator tool. Let us help you find the perfect lawn mower to achieve a beautifully manicured lawn.

Join the thousands of satisfied customers who trust Hayter for their lawn care needs. Experience the difference that 75 years of expertise and dedication can make.

Experience the Excellence of Hayter Lawn Mowers

Written by the company

Find Your Nearest Hayter Dealer
Use our convenient dealer locator tool to find an authorised Hayter dealer near you. Get expert advice, genuine products, and professional service to keep your lawn looking its best.
Discover Our Range of Premium Lawn Mowers
Explore Hayter's extensive range of petrol and battery-powered lawn mowers. Designed with innovation and exceptional British craftsmanship, our mowers deliver superior performance and lasting durability for every garden size.
Trusted by Professionals and Homeowners Alike
Join the thousands of satisfied customers who trust Hayter for their lawn care needs. Our lawn mowers are the preferred choice of professional contractors and homeowners across the UK, ensuring a beautifully maintained lawn with ease.

Lifetime Crank-Shaft Warranty

Enjoy peace of mind with Hayter's Lifetime Crank-Shaft Warranty

Enjoy peace of mind with Hayter's Lifetime Crank-Shaft Warranty

Lifetime Crank-Shaft Warranty

At Hayter, we stand by the quality and durability of our lawnmowers. That's why we offer a Lifetime Crank-Shaft Warranty on all Hayter branded machines fitted with a genuine Hayter Friction Disc and Crank-Safe Blade Brake Clutch. This warranty ensures that your lawnmower's crankshaft is protected for life, provided it is used and maintained according to our guidelines.

Trust in Hayter's commitment to excellence and enjoy a beautifully maintained lawn with confidence.

†Applies to original purchaser. Refer to terms and conditions on www.hayter.co.uk.


Contact info

Promotion box for Hayter Mowers

Shop Lawn Mowers

Discover Hayter's premium lawnmower range for a perfectly striped lawn

4.4

Excellent

TrustScore 4.5 out of 5

467 reviews

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Asks customers to review

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Replied to 100% of negative reviews

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4.4

All reviews

(467)

74 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

very easy website to navigate and…

very easy website to navigate and understand what each product is etc

21 March 2026
Hayter Mowers logo

Reply from Hayter Mowers

Thank you for your positive review! We are glad our website was easy to use and showed all information that was required!

Rated 5 out of 5 stars

Great little mower

Great little mower
Website easy to follow
Ordering and delivery quick and easy
And price point just right based on what the mower has to offer

18 March 2026
Hayter Mowers logo

Reply from Hayter Mowers

Thank you for your positive review! We are pleased to hear you are happy with the product and service! Enjoy!

Rated 4 out of 5 stars

Hayter harrier

The mower was easy to set up and is easy to use. It is fantastic for stripes and the clippings are really fine which is perfect for composing. The only downside is the garden centre who took delivery from Hayter did not deliver it locally, which meant I had to get into car and needed help. Had it been delivered to my door I would have givens 5 star rating.

2 March 2026
Hayter Mowers logo

Reply from Hayter Mowers

Many thanks for the positive review on your new machine! Please do reach out to us at customer.care@toro.com so we can discuss the delivery further.

Rated 4 out of 5 stars

Easy online ordering.

Easy online ordering.
Delivery via local dealer was fast.
But Hayters closest dealer as listed on their website was no longer a dealer and this entailed a frustrating hour or so as they switched delivery to the next closest. Once done everything happened smoothly.

13 March 2026
Hayter Mowers logo

Reply from Hayter Mowers

Thank you for your review! We are sorry you had some issues to begin with, but we are glad these were resolved and all was completed smoothly in the end!

Rated 1 out of 5 stars

Promotional Offer

Assembled Lawnmower and charged battery but not used yet. However, I have an unresolved issue regarding the promotional gift. My claim was rejected online. I spent 15 minutes on the telephone explaining the problem and was assured that I was entitled to the free strimmer and the details would be passed to the team for correction. This morning I received an email stating that Customer Services couldn't deal with this matter and I needed to contact the third party claims team. This I did by email and received an acknowledgement and advised that I would get a response in 72 Hours. Having brought this matter to the attention of Customer Services I would have thought you could have resolved matters internally without the need for me to repeat the problem again.

12 March 2026
Hayter Mowers logo

Reply from Hayter Mowers

We are sorry to hear about the experience with our promotion, as these claims are handled by a third party who carry out all relevant checks before a claim is approved, if any issues do occur within this process, this would need to be discussed with them directly, if they do not respond within the 72hours please do reach out and we can help support! Thank you.

Rated 5 out of 5 stars

Prompt delivery

12 March 2026
Hayter Mowers logo

Reply from Hayter Mowers

Thank you for your review, we are pleased the delivery of your purchase was so prompt. Enjoy!

Rated 5 out of 5 stars

Helpful and positive communications…

Helpful and positive communications Fast delivery to their agent

2 March 2026
Hayter Mowers logo

Reply from Hayter Mowers

Thank you for your positive review, we are pleased you are happy with the customer service that was received and fast delivery!

Rated 5 out of 5 stars

All perfect

All perfect

1 March 2026
Hayter Mowers logo

Reply from Hayter Mowers

Thank you for the great review! Enjoy your new product!

Rated 5 out of 5 stars

Speedy delivery

Speedy delivery

2 March 2026
Hayter Mowers logo

Reply from Hayter Mowers

Thank you for your positive review, we are pleased your order arrived so quickly!

Rated 5 out of 5 stars

Quick

Quick, easy, efficient

26 February 2026
Hayter Mowers logo

Reply from Hayter Mowers

Thank you for your positive review!

Rated 2 out of 5 stars

My second hayter 48

My second hayter 48, second one being a pro. Same issues. It’s was great mower so I thought but it does not like wet grass at all. My main issue with this mower both times is the self drive. In both mowers the drive has failed. My current one the drive got stuck and it won’t stop trying to roll due to the plastic arm on the top of the gearbox not returning. The mower is 3 years old!! Today however the drive gave up which makes it impossible to navigate without wearing yourself out. Ive had this serviced every year to keep the warranty but even that seems like a bit of a con because it only covers the crankshaft, nothing else!! A gearbox or a roller should be lasting a lot longer than just under three years for a £1400 lawn mower.

5 March 2026
Unprompted review
Hayter Mowers logo

Reply from Hayter Mowers

We are sorry to hear about the experience with your lawnmower, and would like to learn more. Please email our Customer Care team at customer.care@toro.com and someone will get back to you. Thank you.

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