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Hayter Mowers Reviews 467

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 86 reviews, reviewers overwhelmingly had a great experience with this company. Many customers found the ordering process simple and straightforward, appreciating the ease of navigating the website and the clear information provided. The products, particularly the mowers, are frequently praised for their excellent performance, quality, and ease of use, often exceeding expectations and providing a clean, sharp cut with impressive results. Reviewers consistently highlight the quick and efficient delivery service, with many receiving their orders within a few days or even 24 hours. However, some customers experienced issues with product quality, noting problems like oil leaks, snapped wires, or wheels that wouldn't turn upon arrival. A few people also mentioned difficulties with delivery communication, such as not receiving expected delivery dates or having to chase their orders. There were also instances of dissatisfaction with customer service, including rude interactions or unresolved issues regarding promotional gifts.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers consistently praising the exceptional build... See more

Quality

Users describe ambiguous interactions with quality, with many reviewers praising the exceptional build... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting quick and efficient... See more

Order

Customers consistently note positive experiences with order, highlighting the ease of the ordering process... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding products like the battery mower... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Delivery within 24 hours of main order but incorrect agents name resulted in slight delay in second part of order. Unable to order item shown on website as available. Performance of former ownership... See more

Company replied

Rated 5 out of 5 stars

My new Hayter Harrier 41 autodrive, variable speed lawn mower arrived well packaged with very little to do - unfold and secure the handle bar and fill the engine with oil - to get it ready for use. Ha... See more

Company replied

Rated 5 out of 5 stars

Ordered online and delivered within 4days, excellent service. Having used the mower twice now, it gives an excellent cut, has some weight about it which creates great stripes. No issue with the batter... See more

Company replied

Rated 5 out of 5 stars

Delivery time was efficient and courteous. What was unusual was the grass collector had small piece of dried grass and other marks in and on it, not what would expect to come from the factory. Mower... See more

Company replied


Company details

  1. #77 of 98 best companies in Garden
  2. #16 of 20 best companies in Lawn Mower Shop
  3. #99 of 120 best companies in Manufacturer

About Hayter Mowers

Written by the company

Discover the Excellence of Hayter Lawn Mowers

For over 75 years, Hayter has been synonymous with premium quality and innovation in lawn mower design. Established in 1946, our headquarters in Hertfordshire has been the birthplace of some of the finest lawn mowers in the UK. As we celebrate our 75th anniversary, we invite you to experience the unparalleled performance and reliability that Hayter is renowned for.

Whether you're a homeowner looking to maintain a pristine lawn or a professional contractor seeking dependable equipment, Hayter has the perfect solution for you. Our extensive range of electric and petrol lawn mowers caters to every garden size and requirement.

Why choose Hayter?

  • Unmatched Quality: Our lawn mowers are built to last, offering exceptional durability and performance.
  • Innovative Design: With cutting-edge technology and user-friendly features, our mowers make lawn care effortless.
  • Versatility: From compact electric mowers for small gardens to powerful petrol mowers for larger areas, we have a model to suit every need.
  • Trusted by Professionals: Our mowers are the preferred choice of professional contractors across the UK.

Although our factory does not sell or service machines on site, finding a local dealer is easy with our online dealer locator tool. Let us help you find the perfect lawn mower to achieve a beautifully manicured lawn.

Join the thousands of satisfied customers who trust Hayter for their lawn care needs. Experience the difference that 75 years of expertise and dedication can make.

Experience the Excellence of Hayter Lawn Mowers

Written by the company

Find Your Nearest Hayter Dealer
Use our convenient dealer locator tool to find an authorised Hayter dealer near you. Get expert advice, genuine products, and professional service to keep your lawn looking its best.
Discover Our Range of Premium Lawn Mowers
Explore Hayter's extensive range of petrol and battery-powered lawn mowers. Designed with innovation and exceptional British craftsmanship, our mowers deliver superior performance and lasting durability for every garden size.
Trusted by Professionals and Homeowners Alike
Join the thousands of satisfied customers who trust Hayter for their lawn care needs. Our lawn mowers are the preferred choice of professional contractors and homeowners across the UK, ensuring a beautifully maintained lawn with ease.

Lifetime Crank-Shaft Warranty

Enjoy peace of mind with Hayter's Lifetime Crank-Shaft Warranty

Enjoy peace of mind with Hayter's Lifetime Crank-Shaft Warranty

Lifetime Crank-Shaft Warranty

At Hayter, we stand by the quality and durability of our lawnmowers. That's why we offer a Lifetime Crank-Shaft Warranty on all Hayter branded machines fitted with a genuine Hayter Friction Disc and Crank-Safe Blade Brake Clutch. This warranty ensures that your lawnmower's crankshaft is protected for life, provided it is used and maintained according to our guidelines.

Trust in Hayter's commitment to excellence and enjoy a beautifully maintained lawn with confidence.

†Applies to original purchaser. Refer to terms and conditions on www.hayter.co.uk.


Contact info

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Shop Lawn Mowers

Discover Hayter's premium lawnmower range for a perfectly striped lawn

4.4

Excellent

TrustScore 4.5 out of 5

467 reviews

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Replied to 100% of negative reviews

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4.4

All reviews

(467)

74 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Exceptional service

Exceptional service. Ordered directly from Hayter (on a Sunday) and it was delivered within 48 hours. The Hawk 43 was very easy to assemble and was up and running as soon as the battery reached full charge. On the only dry day we have had recently, I mowed our three areas of lawn (considered of medium size) and the battery still retained half of the charge.

22 February 2026
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Reply from Hayter Mowers

Thank you for your positive review, and we're glad you managed to get out and mow with it this week. Here's to a happy mowing season!

Rated 5 out of 5 stars

Hayter cover

Exceptional piece of equipment for my Hayter mower.
Quickly ordered & exceptional delivery.
Thank you.

19 December 2025
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Reply from Hayter Mowers

Thank you for your positive review, we are pleased your order arrived so quickly and you are happy with your purchase! Enjoy!

Rated 3 out of 5 stars

Hayter Hawk 43 self drive

Hayter Hawk 43
I am a Hayter fan and have had several models over the years and also bought Hayters for my family.
Following heart surgery I had to part with my all singing all dancing petrol Hayter as it was too heavy to lug around the awkward bits of my garden. After a brief unhappy period with another make which was much lighter I went back to my happy place, Hayter. The Hawk 43 self drive seemed to be the right machine for me and was bought from Doe’s of Rochford.
After nearly two years use I find the following:-
There is no handle height adjustment, one size fits all, tall or short.
The grass box is large capacity and has good hand holds but is a problem to empty as the wide mounting lugs either side trap the grass or grass/leaves mix and has to be helped out by hand even when “dry”.
In order to remove the grass box easily the handle has to be released and swung forward. The height adjustment is probably the most awkward part as, although lowering can be achieved with one hand, raising it is a two-handed job on a quite heavy machine.
The battery and charger are excellent pieces of kit and last very well.
The machine is sturdy and well built as expected from Hayter and I anticipate many years of good service but am disappointed with the above “drawbacks” and cannot help thinking this is not 100% Hayter design.

5 November 2025
Unprompted review
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Reply from Hayter Mowers

Thank you for your review and raising your concerns, please can we ask you to contact customer.care@toro.com to discuss this further! Thank you.

Rated 5 out of 5 stars

Speedy and efficient

Ordered online. Dispatched within an hour. Arrived the next morning- to our very remote location. Very impressive!

27 October 2025
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Reply from Hayter Mowers

Thank you for your positive review, we are pleased your order arrived so quickly!

Rated 1 out of 5 stars

Hayter harrier 56 pro

Hayter harrier 56 pro. After many years using petrol lawn mowers, I treated myself to what I thought would be the best lawnmower I could get. 11 months after purchase the self propelled wire snapped, then had to wait for over a month for it to be repaired under warranty. 5 months later the wire has snapped again. Hayter won't help, I have now got to pay to get the problem resolved. For a machine that cost me £1600, I would have thought it would last me a lot longer then this. I would recommend avoiding new hayter machines, clearly not built like they use to be.

In regards to your reply:

I have contacted your customer care team who took the details, ive had email correspondence with the technical team. Eventually I spoke to a manager, who was extremely rude and advised I need to pay to get it inspected and then we will know if it is a product issue or my fault. So I now have to take time off work to take the machine to the nearest approved repairers (40 minutes away). They advised me to drop it off and they will inspect it when they can. When they did the repair 5 months ago, they had it for over a month. So yet again im without the machine until this is resolved

15 October 2025
Unprompted review
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Reply from Hayter Mowers

We are sorry to hear about the experience with your lawnmower, and would like to learn more, please email us at customer.care@toro.com and someone on our Customer Care team will get back to you. Thank you

Rated 5 out of 5 stars

Mower cover

A high quality product to protect an amazing lawnmower!

27 September 2025
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Reply from Hayter Mowers

Thank you for your positive review! We are pleased you are happy with your mower!

Rated 5 out of 5 stars

A Super Quality Machine

My new Hayter Harrier 41 autodrive, variable speed lawn mower arrived well packaged with very little to do - unfold and secure the handle bar and fill the engine with oil - to get it ready for use. Had a slight issue with the variable speed function at first but this was soon resolved through a phone call with Winchester Garden Machinery. Machine works great and, as expected is a considerable improvement on my 18 year old Hayter Sprit 41 which this mower has replaced. Quality Machinery

23 September 2025
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Reply from Hayter Mowers

Thank you for the positive review, we are pleased you are happy with your machine and managed to resolve the small issue!

Rated 1 out of 5 stars

Hayter Pro 48 (not a Pro with me 🤔)

Hayter Pro 48

I have had a Hayter mower for over 30 years, starts second pull 95% of the time, it’s been serviced by myself.

There was an issue this year with drive belt, I took the plunge and bought a new Hayter 48 Pro, March 2025, 2025 being very dry I have used the mower at most 5 times for around 20-25 mins at a time, 3rd time the mower was misfiring, took it back for repair, they blamed dirty fuel, but repaired it, as good will. Next time I used it something was rattling away, I took it back, it was repaired. Went to use it today and the mower was back to the first issue, rang the supplier and their first question was how old is the fuel, I said I use fuel save, erm ok bring it back. It’s only 1/2 mile from me.

So mower is back with them, petrol used is same as used to n two generators and the old mower (now repaired by me) the old mower takes two pulls to start, the pro 4/6 pulls.

Would I recommend the 48 pro, no, not with my experience

13 September 2025
Unprompted review
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Reply from Hayter Mowers

We are sorry to hear about the experience with your lawnmower, and would like to learn more, please email us at customer.care@toro.com and someone on our Customer Care team will get back to you. Thank you

Rated 1 out of 5 stars

BRAND NEW Hayter harrier POOR QUALITY needs returning

BRAND NEW Hayter harrier arrived this afternoon. Unboxed, and went to setup.
Haven’t even put fuel in it and noticed something is wrong at the front? Why won’t the wheels turn???

How this thing passed quality inspection @ Hayer is beyond me??

The front bumper bar has been fitted incorrectly (zero signs of damage) and it is acting as a break on the front wheels. So I can’t move the bloody thing.
Now having to go through returns already and I’ve had it less than 20 mins.
If I was buying a cheap B&Q mower for a few hundred pounds I might be a little more understanding but these things are more than £1k!!

Just awful!

5 August 2025
Unprompted review
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Reply from Hayter Mowers

We are sorry to hear about the experience with your lawnmower, and would like to learn more, please email us at customer.care@toro.com and someone on our Customer Care team will get back to you. Thank you

Rated 5 out of 5 stars

Hawk 43 AD 60

Hawk 43 AD 60 - ordering was simple and straightforward. Ordering my free gift (strimmer) took 30 mins - 5 mins suggested).
Otherwise, delivery was quick (48 hours) and timely.
The product performs very, very well and meets all expectations. Versatile and easy to use. Excellent mower, with functions well thought out!!

26 July 2025
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Reply from Hayter Mowers

Thank you for the positive review, we are pleased you are happy with your machine! Regarding your claim, I can confirm this has been submitted and is awaiting the relevant checks, we shall be in contact to confirm when we are dispatching your item via email.

Rated 4 out of 5 stars

Disappointed after making phone calls…

Disappointed after making phone calls and a promise of someone phoning me back.
Did have one from a possible six occasions, but I was at the hospital and could not answer my phone.

14 July 2025
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Reply from Hayter Mowers

We are sorry to hear about your experience and would like to learn more. If you would, please email customer.care@toro.com and someone on our Customer Care team will get back to you. Thank you.

Rated 5 out of 5 stars

Hayter Harrier 48

Superb quality machine. I love it! It’s better than my Porsche!

15 July 2025
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Reply from Hayter Mowers

Thank you for the positive review, we are pleased you are happy with your machine!

Rated 5 out of 5 stars

Very fast

Very fast. Very efficient delivery. Early days but product quality seems great. Would strongly recommend.👍

15 July 2025
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Reply from Hayter Mowers

Thank you for the positive review regarding delivery and quality of the product!

Rated 5 out of 5 stars

Really helpful Sales Coordinator

Really helpful Sales Coordinator, Sophie Jorden, who helped me through the purchase process. She also gave me guidance with a small problem concerning delivery.
Above all, the Hawk 43 is an first class mower. Excellent value for money. A capable workhorse and easy to use.

3 June 2025
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Reply from Hayter Mowers

Thank you for your positive review! We shall ensure Sophie is made aware of your lovely comments! We are pleased you are happy with your product, enjoy!

Rated 5 out of 5 stars

Excellent Service

Super-fast delivery and as usual with Hayter Lawnmowers, a superb product.Love it!!

8 July 2025
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Reply from Hayter Mowers

Thank you for your positive review! We are pleased you are happy with the quick delivery and product!

Rated 5 out of 5 stars

Very very durable

Ive had my Hayter for well ovewr 15 years and it continues to start first time and work as well as the day I bought it

7 July 2025
Unprompted review
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Reply from Hayter Mowers

Thank you for your positive review! We are pleased you are happy with your mower and it is still in working order after over 15 years!

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