Do not buy! They make refunds impossible “in many cases the return shipping cost can be higher than the price paid for the item. This is why most customers choose compensation instead of returning... See more
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Review summary
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Reviews shaping this summary
Just don't be tempted. Shocking quality.
I got hooked by a advert on Facebook, I should have known better. Shipped from china in a jiffy bag. So light it could have blown away.poor quality shoes. Will never wear them.
The shoes arrived
The shoes arrived, not from Brighton as their advert suggests but from China. The shoes are a different colour, different design, have a flimsy soul and smell terrible!
You cannot contact the firm direct, the email address does not exist. Hazel and May are a disgrace, not to be trusted and you would be very disappointed (as was I) with their product!
Misleading website and poor quality products.
I thought I was buying from a UK company in Brighton going by the website. Shoes took ages to arrive and I decided to return them because they are poor quality and give off a strong unpleasant chemical smell. Only then by looking at returns policy did I discover they came from China and I would have to pay to send them back there. Closer investigation on the website, I saw reviews for many items are by the same customers and yet there is no way of leaving a review at all. Completely misleading website and low quality products. To be avoided!
Complete scam
Complete scam! This is not a British company. Shoes took months to come. When the did anrrive they were very poor quality and the wrong size. To have a replacement pair in the right size they wanted to charge me an additional £14 for postage! Don’t go near them!
Completely misleading
Completely misleading. They claim to be in Brighton but there is no address or phone number. Email communications is awful and orders don’t arrive. Wish I’d checked here first.
Shoddy shoes from China
I ordered a pair of shoes described as leather, they arrived two months later, plastic! I should have checked but buried in the returns info is that yiu have to pay international shipping to return the items to China. Don't buy from them they're crap.
Do not buy from this company
Do not buy from this company. The website is misleading - picture of 2 cheerful ladies stood outside a shop. Truly thought I was buying from a UK company. Shoes looked lovely on the website. I ordered the shoes on 28 October, had to chase them with their customer services 3 times and they eventually arrived on 14 November. They looked nothing like the picture on the website. Cheap, nasty, absolutely awful. Returns have to be shipped back to China. Complete waste of money. Please learn from my mistake.
Scam
Scam, do not waste your money, shoes are nothing like the description.
Would give no stars if possible
Would give no stars if possible. A complete scam. £39 shoes worth £5. Poor delivery took a long time. Nothing like in the picture. Made of cloth.
Awful smelling plastic shoes that look…
Awful smelling plastic shoes that look nothing like the website version. Please don't buy from this store. It took weeks to arrive and will take a long time to return. They are not based in Brighton and they are scammers.
Don't bother
Don't bother. Wish I'd read the reviews first. Long delivery time, bad quality goods, terrible returns policy. China based. Good for nothing but the bin.
Cheap nasty fabric
Cheap nasty fabric. The delivery took 2.5 weeks. The top says it’s marked down to £50. I wouldn’t value it at more than £10. Cheap nasty fabric & poorly stitched together - very disappointing quality.
Beware scam products of poor quality…
Beware scam products of poor quality and a non existent returns policy to Asia!
Shoes bought were plastic in texture - not worth money or even to wear.
I have been waiting 22 days now for my…
I have been waiting 22 days now for my shoes and still not received them. I asked for my money back, but all I get in reply that the parcel is in transit. Do not trust this company.
As people have said already
As people have said already. DO NOT BUY from this company. They are a facade. There is no shop in Brighton. Their website is a total lie and dig a little and yes, entirely China based. Delivery takes forever and the quality is beyond shocking. And Returns are to China. Please just don't touch them.
They are scammers
They are scammers, they are in Brighton, they are in china… the shoes advertised as leather are cheap plastic only good for the bin and you have to pay shipping costs to return DONT BIT FROM THIS COMPANY now calling themselves Harrison Liverpool
Total scam - misleading promotion
misleading promotion, made-up company ‘ Based in Brighton’ . Actually based in China and ‘Shu-Value’ quality. The 30 day returns involved paying even more to return to China. total scam.
Poor Quality; misleading advertisment
Delivery was delayed, and when the shoes arrived, they appeared to be made of poor quality materials
The construction was not bad, and they may be lined with leather, but the flat black soles are an odd plastic which is emitting a strong chemical odour
The uppers are made to look like suede, but are synthetic and the button on the strap has sharp ends poking through the strap leather
I suspect that these shoes are probably worth £15 or less, and the price has been inflated to £39
Definitely not worth the £100 that the advert stated that they were worth
Misleading advertising - I suspect a scam
Scammers
I ordered shoes from a shop based in Brighton UK. The shoes have taken too long to arrive from a UK shop. There was no indication when buying online that this wasn't a UK shop. Lots of emails back and forth, reassurances that the shop is in Brighton but goods have to come from, you've guessed it China!! Shoes gave arrived today and are of extremely poor quality not fit for purpose at a price of £39.99. It's ok I'm going to get a charge back from the bank but please beware of this quite elaborate scam
Item took weeks to come
Item took weeks to come, contact email on website for queries doesn’t work. Item doesn’t look like picture and is poor quality. Won’t be buying from them again.
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