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HBADA Reviews 

75
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Evaluating 68 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently mention that the ergonomic chairs offer great support, with many highlighting comfortable seating and helpful adjustments for long work sessions. Buyers also appreciate the straightforward assembly process, alongside prompt delivery times that make getting started easy. People find the design innovative and well-suited for daily use. Some reviewers were not happy with the armrests, noting they feel flimsy, sit too high, or lack proper positioning flexibility. Additionally, customers reported unexpected structural issues, broken parts upon arrival, and severe difficulties with customer service support when trying to process returns or replacements.

What people talk about most

Product

Users describe ambiguous interactions with product, expressing both high satisfaction and notable... See more

Quality

Reviewers highlight ambiguous aspects of quality regarding their purchases, expressing both strong... See more

User experience

Clients share ambiguous opinions on user experience. Many reviewers praise the comfort, flexible design, and... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service. Consumers report that shipping was prompt and... See more

Customer service

Customers had ambiguous experiences with customer service, reflecting a high level of disagreement. Some... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Nice chair, seat padding isn't going to last too long I think though, feels a bit thin in places. Pieces move too easily, should be locks for all the moving parts so when you get it set you can not h... See more

Company replied

Rated 4 out of 5 stars

The only thing I dislike about the chair is the leg rest; the screw that allows it to slide in/out gets in the way of it coming out completely. So I just ended up removing it from the chair altoge... See more

Company replied

Rated 3 out of 5 stars

I like the chair and its flexible design. However, the arms don’t appear to seat completely down onto the chair base and the armrests feel flimsy and keep my ving with the slightest pressure when movi... See more

Rated 3 out of 5 stars

What seems like is going to be a great product arrives just super hard to put together and is honestly way too heavy. Not to mention you’ll find made upgraded versions with stuff they should’ve includ... See more

Company replied


Company details

  1. Office Furniture Shop
  2. Furniture Manufacturer
  3. Home Furniture Shop

About HBADA

Written by the company

Sit Well, Stay Healthy

HBADA is committed to advancing cutting-edge technology and ergonomic research to deliver professional ergonomic seating products and solutions for home, office, and study environments worldwide.

To continuously promote human health through innovative technologies and materials, HBADA strives to become a global leader in healthy home solutions.

HBADA Vision & Mission

Written by the company

Brand Vision
Building a leading brand of global healthy home
Brand Mission
Continuous efforts for human health
Product Concept
Since 2010, we've specialized in developing ergonomic products, incluiding chairs and height-adjustable desks. Our mission is to create ergonomic chairs that dynamically support various sitting postures through precise, proactive adjustments-chairs that conform to users rather than requiring user adaptation.
HBADA Tech Lab
Since our founding, we've established a dedicated technology lab, committed to user-centric health research and ergonomic innovation. We immerse ourselves in the study of ergonomics core technology and meticulously select high-quality raw materials.

Every Order, Backed by HBADA

Shop stress-free

Get it fast with free 2-day shipping, enjoy peace of mind with our 5-year warranty, return it easily within 30 days, and count on our support for life.

Contact info

3.6

Average

TrustScore 3.5 out of 5

75 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically takes over 1 month to reply

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3.6

All reviews

(75)

72 reviews in the last 12 months

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Rated 3 out of 5 stars

E3 Air Ergonomic - Great, could be even better

E3 Air Ergonomic. Simplified Review - Great chair, has helped my back and neck pain. Well made, could use some minor tweaks to make it a perfect chair.
The shipping was the biggest hassle. There was an expected delivery date shown, but it was pushed back 3 times and the delivery date was never updated. They did compensate me for the wait which was great. The chair itself has been great so far.
Negatives - I do wish the arm rest would go lower to accommodate different desks, and the seat itself would go lower because sometimes I feel like the circulation gets cut off to my legs if they're not at a 90 degree angle. The lumbar support is nice, but I wish it had a manual lock so that there was more pressure on the lower back. I also find the lumbar support will push up my shirt so I'm having to pull my shirt back down constantly.
Positives - Love the recline and the leg rest. The forward/backward adjustable seat slide is nice. Love the headrest. Love the side flap adjustments on the lumbar support.
Great chair overall.

5 July 2026
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Reply from HBADA

Dear Customer,

Thank you for such a detailed and balanced review — we truly appreciate you taking the time to share both the positives and the areas for improvement. 🙏

We're really glad to hear that the E3 Air has helped with your back and neck pain, and that you're enjoying the recline, leg rest, seat slide, headrest, and lumbar side flaps. It's great to know that the chair has made a real difference for you.

We also hear your honest feedback on the areas that could be better:

The armrest and seat height ranges — we understand that lower adjustments would improve comfort for different body types and desk setups.

The lumbar support pressure — the lack of a manual lock is a design choice, but we understand why a firmer setting would be preferred by some users.

The shirt-riding issue — it's a common point of feedback, and we're actively exploring how to improve the lumbar surface texture in future models.

We also acknowledge your shipping experience wasn't smooth, and we appreciate your patience — we're glad the compensation helped, but we're working on making delivery updates more reliable.

Thank you again for your honest review. Feedback like yours helps us build better products. If there's anything we can assist with directly, feel free to reach out.

Best regards,
The HBADA Team

Rated 5 out of 5 stars

I absolutely love my HBADA E3 Pro…

I absolutely love my HBADA E3 Pro chair! The delivery was fast, accurate, and everything arrived in perfect condition.

The quality is outstanding, and you can immediately tell it's built to last. This is by far the best ergonomic chair I've ever used. I spend long hours at my desk working on my laptop and monitor, so having the right support is essential. I also deal with back and neck discomfort, and this chair has made a huge difference. The back and neck support are excellent, and I feel much more comfortable throughout the day.

It has made my work setup so much more enjoyable, and I genuinely look forward to sitting at my desk now. For anyone who spends hours working or studying, I highly recommend the HBADA E3 Pro. It is absolutely worth the investment!

6 July 2026
Rated 1 out of 5 stars
HBADA logo

Reply from HBADA

Hi There,

We're sorry to hear that your delivery experience did not meet your expectations.

We understand how frustrating delays or shipping issues can be, and this is not the experience we want for our customers. We'd like to investigate what happened and work toward a solution as quickly as possible.

Please contact our support team at service@hbada.com with your order number or additional details, and we'll review the case immediately.

Thank you for bringing this to our attention. We appreciate the opportunity to make things right.

Best regards,
The HBADA Team

Rated 1 out of 5 stars

5 star review is issue is remedied

Love the chair, but it came with 2 left handed arms. How can we remedy this? I'd give a 5 star if we get this fixed.

4 July 2026
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Reply from HBADA

Hi There,

Thank you for your feedback, and we're glad to hear that you love the chair.

We sincerely apologize for the inconvenience caused by receiving two left armrests. This is certainly not the experience we want for our customers.

Our customer support team will proactively reach out to you to arrange a replacement and help resolve the issue as quickly as possible. We appreciate your patience and thank you for giving us the opportunity to make this right.

Best regards,
The HBADA Team

Rated 3 out of 5 stars

Invest elsewhere

What seems like is going to be a great product arrives just super hard to put together and is honestly way too heavy. Not to mention you’ll find made upgraded versions with stuff they should’ve included in these lower versions by now.

7 June 2026
HBADA logo

Reply from HBADA

Hi there,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet expectations.

We understand that the assembly process and overall weight of the product may not be ideal for every user. Our chairs are designed with durability and stability in mind, which can result in a heavier build, but we recognize that ease of setup is equally important and are continuously working to improve both our products and assembly experience.

We also appreciate your comments regarding feature differences between models. Our product lineup is designed to serve different needs and budgets, and feedback like yours helps us evaluate future upgrades and improvements across all series.

If there is anything we can do to assist with your chair or address specific concerns, please feel free to contact our support team. We truly value your feedback and the opportunity to improve.

Thank you for giving HBADA a try. Your feedback helps us continue refining our products and delivering a better ergonomic experience for our customers. We hope to have the opportunity to serve you better in the future.


Best regards,
The HBADA Team

Rated 5 out of 5 stars

My HYBADA buying experience and support…

My HYBADA buying experience and support were most appreciated. The features and values of the chair are quite exceptional. All concerns I brought forward were addressed timely. They are a good company to do business with!!

30 June 2025
Rated 2 out of 5 stars

Pretty disappointed, squeaks and arm rest too loose.

I've had this chair for a few months and the arm rests are too loose. When I rest my arms on the arm rests they always move out of the way and my arms will fall. This is very annoying. Another thing, the chair squeks like crazy! With every single movement the chair is constantly squeaking. This chair is honestly driving me nuts. But I paid a lot of money for it so I'm living with it. had I known all of these issues before hand, I would have invested in a different chair.

16 June 2026
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Reply from HBADA

Hi There,
Thank you for sharing your experience, and we're sorry to hear that your chair has not performed as expected.

We understand how frustrating it can be when the armrests move too easily during use and when squeaking noises occur with everyday movement. This is certainly not the experience we want our customers to have, especially after investing in a premium ergonomic chair.

Both issues may be related to adjustable component settings or specific parts that require inspection. Our support team would be happy to help troubleshoot the armrests and identify the source of the squeaking to find a suitable solution for you.

Please contact us at service@hbada.com with your order information and, if possible, a short video demonstrating the issues. Our team will review the case and do our best to assist you.

Thank you for your honest feedback. Comments like yours help us continue improving our products and customer experience. We appreciate your support and hope to have the opportunity to make this right.

Best regards,
The HBADA Team

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