Home Buyer Surveying Ltd Reviews 

106
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 41 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, friendly, and incredibly helpful throughout the entire process. People highlight the excellent communication, noting that advice was clear and questions were answered promptly. The service provided is frequently described as efficient and smooth, making complex processes stress-free for many users. Reviewers also appreciate the quick response times and the timely delivery of reports, often exceeding expectations. Many consumers expressed high satisfaction with the thoroughness of the surveys and the valuable guidance received, leading to strong recommendations for future use.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising their professionalism, friendliness,... See more

Service

Reviewers highlight positive aspects of service, consistently praising its professionalism, efficiency, and... See more

Response time

Customers consistently note positive experiences with response times, highlighting prompt service and quick... See more

Customer service

Clients share positive opinions on customer service, highlighting excellent communication that was clear,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Liz and Amanda were both brilliant throughout our surveying process. We couldn't recommend them more. Communication was clear throughout. Liz provided clear advice and detail over the phone after the... See more

Company replied

Rated 5 out of 5 stars

Both Amanda and Liz were very accommodating, both at first for our report and responded very quickly to get us an extension. We were dealing with paying off a HTB 2021-2023 scheme , which seems to... See more

Company replied

Rated 5 out of 5 stars

We had both a Help to Buy valuation on our existing property & a Level 3 survey on the new property & everyone involved were fantastic. Really friendly & prompt service/responses & thorough report wit... See more

Company replied

Rated 5 out of 5 stars

Liz was a joy to deal with. Prior to the survey, info requests were clear, then followed up so as to ensure issued info was all understood. Liz arrived on time, very polite throughout the appointment... See more

Company replied



Contact info

4.8

Excellent

TrustScore 5 out of 5

106 reviews

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No recent history of asking for reviews

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4.8

All reviews

(106)

36 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Would highly recommend!!

Was lovely to meet Amanda. Thank you very much for providing a friendly, efficient, speedy and competitively priced service. Would highly recommend and many thanks again!! Lee, Chris and the dogs!!

31 May 2024
Unprompted review
Home Buyer Surveying Ltd logo

Reply from Home Buyer Surveying Ltd

Hi Lee, thank you so much for the lovely review. It was so lovely to meet you all too, best regards, Liz

Rated 5 out of 5 stars

Excellent overall service

We had a great experience with customer service all throughout. Amanda was great!! And we managed to get the valuation report on the same day (thanks to Liz) which helped us to expedite our HTB process.That is amazing!! Thank you to the whole team!!

31 May 2024
Unprompted review
Home Buyer Surveying Ltd logo

Reply from Home Buyer Surveying Ltd

Hi Jomy, you are welcome and thank you so much for your kind review

Rated 5 out of 5 stars

Highly recommend

Really helpful, prompt and professional. Highly recommend

3 June 2024
Unprompted review
Home Buyer Surveying Ltd logo

Reply from Home Buyer Surveying Ltd

Hi Hollie, thank you so much for your kind review, so glad we could help, best, Liz

Rated 5 out of 5 stars

Great experience. Would recommend!

Liz came do a survey at my flat for a help to buy valuation. She was really lovely and did an effective job. The report she produced was thorough and matched the specifications I needed. Would recommend!

30 May 2024
Unprompted review
Home Buyer Surveying Ltd logo

Reply from Home Buyer Surveying Ltd

Thank you for the lovely review Beth, we really do appreciate it. Best wishes from us all ☺️

Rated 5 out of 5 stars

After doing a survey of a flat I was…

After doing a survey of a flat I was looking to buy, I received the full report within a day which was great as I was so excited to move.

10 May 2024
Unprompted review
Home Buyer Surveying Ltd logo

Reply from Home Buyer Surveying Ltd

Hi Jack, thank you so much for the lovely review. Good luck with the move ☺️

Rated 5 out of 5 stars

Excellent service

Excellent service , I cannot recommend liz and her team highly enough , highly professional , thorough , great communication and service throughout , extremely happy with the great service I received, many many thanks liz , and also a big thankyou to Amanda ,

22 April 2024
Unprompted review
Home Buyer Surveying Ltd logo

Reply from Home Buyer Surveying Ltd

Thank you so much for the kind review. We are so pleased that you are happy with our service

Rated 5 out of 5 stars

Excellent service and would highly recommend

Liz and the team provided a fantastic service from the moment I contact them to enquire right through to the completion of the valuation report for my property.

I would highly recommend and will use them again in the future

18 April 2024
Unprompted review
Home Buyer Surveying Ltd logo

Reply from Home Buyer Surveying Ltd

Hi Richard, thank you so very much for your review. So glad you are pleased with our service and look forward to working with you in the future, best regards, Liz 😊

Rated 5 out of 5 stars

I was really pleased with the service

I was really pleased with the service. From initial contact and thereafter, the service was really professional. The valuation report was very promptly issued on the same day it took place. Would recommend.

18 March 2024
Unprompted review
Home Buyer Surveying Ltd logo

Reply from Home Buyer Surveying Ltd

Hi Sean, thank you so much for your kind review. We really try to give a great service so you review means a lot to us 😊

Rated 5 out of 5 stars

Excellent experience

Excellent experience, super quick turnover by the super Liz McKenty, and a great administrator Amanda Morris.

Would not hesitate to choose them again should I require a survey again.

13 February 2024
Unprompted review
Home Buyer Surveying Ltd logo

Reply from Home Buyer Surveying Ltd

Hi Jason, thank you so much for the lovely review. So glad you are pleased with our service 😊

Rated 5 out of 5 stars

Great Company to use

I was really impressed with the professionalism of Liz. The report was very thorough and it picked up on an issue, which long term saved us a lot of money. Would definitely use them again.

7 November 2023
Unprompted review
Home Buyer Surveying Ltd logo

Reply from Home Buyer Surveying Ltd

Thank you so much for the lovely review Helen. It was a pleasure.

Rated 5 out of 5 stars

Excellent service!

We were really really pleased with the quality and attention to detail within the survey report. This is the third one we have had to commission on three different properties because of chain issues... without doubt the best survey report we have received and very competitively priced. THANK YOU SINCERELY!

5 December 2023
Unprompted review
Home Buyer Surveying Ltd logo

Reply from Home Buyer Surveying Ltd

Thank you so much for the lovely review. Wishing you much happiness in your new home

Rated 5 out of 5 stars

Great Experience - Highly Recommend

Liz was professional, polite and prompt in both her visit and her report. Following some hiccoughs later down the line (unrelated to her survey), she has been supportive and kind throughout which is all the more appreciated during what has been a very stressful process.

17 May 2023
Unprompted review
Rated 5 out of 5 stars

Excellent Company 5 Stars

I am so impressed by Tony and Liz Mckenty. They did our survey on a Victorian property and telephoned me immediatly afterwards to put my mind at rest. The report was thorough and fair. The owner of the property found them very easy to deal with, both polite and sensitive. I would recommend Home Buyer Surveying and definitely use them again.

12 May 2023
Unprompted review
Home Buyer Surveying Ltd logo

Reply from Home Buyer Surveying Ltd

Thank you so much for your kind review Sarah, best wishes, Liz

Rated 5 out of 5 stars

You gave me peace of mind

Just want to say a big thank you to Liz. I've moved so many times and always had a survey. This is the first time I really understood everything. Liz called me on the day to put my mind at rest and when I had a follow up question after the report (that came the next day) Liz was more than happy to give me her time again.
Simple fact if I move again Liz would be the only person I would call.

8 March 2023
Unprompted review
Rated 5 out of 5 stars

I highly recommend using Liz

I highly recommend using Liz. She's a consummate professional who delivers an efficient friendly service. The report was perfect for what we needed, highly detailed & informative.

5 January 2023
Unprompted review
Rated 5 out of 5 stars

Excellent

Liz was personable and friendly.
She is a consumate professional, engaging and knowledgeable.
I can highly recommend her to friends and family

5 October 2022
Unprompted review
Rated 5 out of 5 stars

Liz is Fantastic.

Liz was fantastic. Very professional and thorough. The report was very detailed and gave me the information I needed. The communication was second to none, always on hand to answer what I needed to know. The detail was more than expected for the level of survey. Would definitely recommend.

5 January 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. The surveyor, Liz McKenty was efficient and gave me a comprehensive report. I would definitely recommend.

20 December 2022
Unprompted review
Rated 5 out of 5 stars

Professional service

I was very impressed with the professionalism of the surveyor, Liz McKenty. We got a full informative timely report that covered everything and would definitely use their services again if ever required! Would recommend!

17 November 2022
Unprompted review

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