Home Buyer Surveying Ltd Reviews 

106
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 41 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, friendly, and incredibly helpful throughout the entire process. People highlight the excellent communication, noting that advice was clear and questions were answered promptly. The service provided is frequently described as efficient and smooth, making complex processes stress-free for many users. Reviewers also appreciate the quick response times and the timely delivery of reports, often exceeding expectations. Many consumers expressed high satisfaction with the thoroughness of the surveys and the valuable guidance received, leading to strong recommendations for future use.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising their professionalism, friendliness,... See more

Service

Reviewers highlight positive aspects of service, consistently praising its professionalism, efficiency, and... See more

Response time

Customers consistently note positive experiences with response times, highlighting prompt service and quick... See more

Customer service

Clients share positive opinions on customer service, highlighting excellent communication that was clear,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Liz and Amanda were both brilliant throughout our surveying process. We couldn't recommend them more. Communication was clear throughout. Liz provided clear advice and detail over the phone after the... See more

Company replied

Rated 5 out of 5 stars

Both Amanda and Liz were very accommodating, both at first for our report and responded very quickly to get us an extension. We were dealing with paying off a HTB 2021-2023 scheme , which seems to... See more

Company replied

Rated 5 out of 5 stars

We had both a Help to Buy valuation on our existing property & a Level 3 survey on the new property & everyone involved were fantastic. Really friendly & prompt service/responses & thorough report wit... See more

Company replied

Rated 5 out of 5 stars

Liz was a joy to deal with. Prior to the survey, info requests were clear, then followed up so as to ensure issued info was all understood. Liz arrived on time, very polite throughout the appointment... See more

Company replied



Contact info

4.8

Excellent

TrustScore 5 out of 5

106 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(106)

36 reviews in the last 12 months

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Rated 5 out of 5 stars

Brilliant!

Liz was brilliant, super helpful and the survey was very detailed. We would be more than happy to work with her again!

8 November 2022
Unprompted review

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