HCA Healthcare UK Reviews 

Very clean and efficient, felt like we were in very capable hands and the whole experience was positive.

Fantastic hospital. The specialist was so nice, very understanding. The physio was amazing. I’ve seen other physio’s for the same issue and got now where. Emma is wonderful, explaining and then showing me where my problems are. We are now on a program to hopefully fix me.

Excellent stay at London Bridge Hospital. View over the Thames, TV to watch the football and extremely friendly staff. Highly recommend Tricia and Alcina

Excellent patient care, all staff members extremely helpful,pleasant and professional.

Dr Asif provided outstanding care throughout my reversal vastectomy treatment. He was kind, professional, highly skilled, and took the time to explain everything clearly. Thanks to his expertise, I am very pleased with the outcome. I am truly grateful and would highly recommend him.

I had marvellous care and treatment.Mr Molloy is the best at what he does .couldn't wish for better care .

Seen on time in spotless environment. Consultant was friendly and took trouble to explain his diagnosis and treatment plan.

Great staff and a very friendly and approachable clinician. Everythign was handled quickly and professionally.

It has taken more than 6 months to attempt to set up my HCA Account. During that times and whilst I had paid my initial subscription monthly, HCA failed to set up my account despite numerous phone calls and emails. Staff didn't know how to route phone calls, causing confusion and lack of ownership. Having requested a refund through email, they lost the emails several times and resorted to calling and sending emails asking for more money.
Recommend you find a better service provider. Their lack of communication and customer service is disturbing.
Avoid if you can.

Excellent attention from the HCA Team and from the particular consultant.

Clear and considered advice given by Prof MacCarthy concerning a heart condition which saved my having to have immediate open heart surgery. I am grateful for this provision which enabled me to get prompt and independent medical advice.

Didn’t feel a thing, fantastic facilities, food and staff.

Excellent service from the nurses and GPs as always

All Staff are willing to go the extra mile to help your stay be as safe and secure as possible.

All round good experience

Truly exceptional service and care by all every member of the team

Poor experience.
Doctor was 40 minutes late.
Pricing was not disclosed in advance of the appointment.
Staff said results could not be sent to me and only to my referring doctor even though I was paying privately. This is against my legal rights to access my own medical data.

Professor Fedele (oral medicine) is an exceptional consultant. His attention to detail when seeking to understand the history of my symptoms was excellent. A rare gem to find a consultant who shows the utmost care for his patients. It was my first consultation; I was anxious, and he put me at ease.

Also, his PA Kylie is professional, approachable and prompt with all areas of planning my visits. A great team.

I recently received care at London Bridge Hospital and was impressed from start to finish. Every member of staff I encountered was exceptionally efficient, helpful and caring. The environment never felt like a hospital; the treatment I received was outstanding. I felt completely confident that I was in very good hands throughout my stay. My sincere thanks to the entire team for their professionalism and compassion.

Mr Syed Shahzad treated my overactive bladder with aquablation of the prostate to reduce the effects of hyperplasia which made me need to go to the loo frequently. The operation was a complete success and it has changed my life for the better. Thank you .