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Review summary

Created with AI, based on recent reviews

Looking at 109 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality of the products, noting that the signs are impressive and often exceed expectations. Many people highlight the exceptional service, mentioning the helpful and responsive communication throughout the ordering process. The delivery service is consistently described as quick and fast, with many customers receiving their orders much sooner than anticipated. However, some customers also noted issues with product functionality, such as flickering lights or signs that stopped working shortly after purchase. A few people also reported not receiving all ordered items or experiencing problems with connecting cables.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers praise the quality and design of the signs,... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the incredibly... See more

Quality

People report positive experiences with quality. Many customers are super happy with the final product,... See more

Order

Reviewers highlight positive aspects of their orders. Many customers express satisfaction with the ordering... See more

Service

Clients share positive opinions on service, highlighting its responsiveness, speed, and professionalism. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

⁷Service was great.the signage was outstanding very impressive 👏..the delivery was Quick to Brisbane Australia received within 5 day's. .. thank's again. I wouldn't hesitate to recommend these pro... See more

Rated 5 out of 5 stars

Honestly such a great & quick experience! HDJSign was super communicative with fast response & quick turnaround. Received pictures along the way and I customized both signs for my kids’ room letting m... See more

Rated 5 out of 5 stars

I plugged it in before wrapping it and everything worked perfectly and it looked great. Im excited for my daughter to see it, she loves lights. Shipping was terrific considering it came from China,... See more

Rated 5 out of 5 stars

I’d never made a neon sign before. I spoke with a customer rep via FB messenger. We discussed what I wanted, the size that was best, shop placement and lighting, etc. When the sign came I saw one chan... See more


Company details

  1. Wedding planner

Written by the company

HDJ Sign is the Most Affordable Led Neon Sign Supplier around the world, creates beautiful, high-quality handmade neon signs and provides LED neon signs installations and custom neon signs for Wedding, Bar, Shops, Home Decor with the best price; Perfectly Design your own neon signs and light up your business logo, name


Contact info

4.8

Excellent

TrustScore 5 out of 5

282 reviews

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Happily Surprised/Satisfied

I was nervous to order from a vendor outside the US, and also because this was the cheapest vendor I could find who sells custom neon signs. It arrived faster than I expected. You should note that this is not actually neon. Their Instagram clearly shows how the signs are made. I was happy surprised by the quality. It looks like they do on Instagram. The clear acrylic is nice and the sign is very bright. It looks best from far away. Up close, you can see the small wires are visible and connecting the letters that do not touch. The cord seems to be long enough for hanging it on a wall above an outlet. I ordered a 34” by 17” sign and it was actually 34” by about 15-16”. It might be worth it to go with a more expensive vendor who does real neon, but I am satisfied with my purchase. This is not a luxury sign, but I don’t feel cheated.

2 August 2023
Rated 5 out of 5 stars

Ordering from Germany: Everything went great!

At first I was hesitant to order as I couldn’t figure out where the signs were made and the prices seemed too good to be true, to be honest. I then ordered via email and we had a quite long exchange about the specific details of my custom order. The replies came always quickly and they even offered a wonderful discount to match my budget. My sign arrived yesterday after only ten days and it‘s beyond perfect! Great craftsmanship and it even came with a German plug. Couldn‘t be more satisfied. I paid with PayPal. I recommend!

26 July 2023
Rated 5 out of 5 stars

If you’re thinking about it… GET IT!

Tbh I was very skeptical of ordering from
this sight because I went to tiktok for reviews and there were so many of what seemed like fake pages with the same “hdjsign” username but I took a chance and ordered and I am sooooo happy I did because it came out AMAZING! light are very bright, I got a remote w/ it so I can dim it, adjust the light brightness and turn it on/off and etc. 10000000/10 recommend!

24 July 2023
Rated 5 out of 5 stars

My sign showed up for my daughter's…

My sign showed up for my daughter's room, and it's amazing! It's exactly what was pictured and the color is perfect. I love that there is 3 stages for the light to make it soft or an intense color. This will make the perfect night light for over her crib. They company is also great to deal with. Very easy to order and they have great communication. Definitely will order again for my closet room.

26 July 2023
Unprompted review
Rated 5 out of 5 stars

Love our sign!

Love our sign! Customer service was great. Mock-up was great. Actual product came with all parts, stand, adapter, cords and remote. We loved ours so much, we ordered a couple more for our other campuses.

10 July 2023
Unprompted review

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