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See what reviewers are saying

Rated 5 out of 5 stars

Genuinely a brilliant site. Really easy and the venue they found was excellent. Had lots of interest from others but was easy to see which venue would work for our requirements.

Rated 5 out of 5 stars

We used HeadBox for one of our mid year company offsites. Despite reaching out last minute, and having a very specific brief, HeadBox and the their awesome account management and event manageme te... See more

Rated 1 out of 5 stars

Headbox approached us and insisted that our space would be very popular. After 6 months of diligent daily pitching (and 100hrs+ of work) we are nowhere near recouping our costs, let alone making a pro... See more

Company replied

Rated 5 out of 5 stars

An amazing experience. I put my requirements in for my desired PDR. I wasn’t expecting to receive such fabulous recommends and contacts from some fabulous vendors and events/ restaurants. This took... See more

Company replied

Company details

  1. Event technology service

Written by the company

We're on a mission to bring people and spaces together to make brilliant things happen, everywhere.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

158 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Efficient Meeting room booking

Booked a meeting room - incredibly efficient and easy to use, would definitely use again.

28 June 2022
Unprompted review
HeadBox logo

Reply from HeadBox

Thanks Tom, we really appreciate you taking the time to give us a review.

We put our customers at the centre of everything we do, so we were delighted to hear you had such a positive experience using HeadBox and that we matched you with a great space for your meeting.

We hope to see you on headbox.com again soon!

Team HeadBox

Rated 5 out of 5 stars

Great service

Great service - used it to book a few events for work and socially and it's been perfect.
10/10 service and excellent locations available

27 June 2022
Unprompted review
HeadBox logo

Reply from HeadBox

Thanks AK, we really appreciate you taking the time to give us a review.

We put our customers at the centre of everything we do, so we were delighted to hear you had such a positive experience using HeadBox and that we matched you withgreat spaces for your recent events.

We hope to see you on headbox.com again soon!

Team HeadBox

Rated 5 out of 5 stars

Helped us secure a venue for our…

Helped us secure a venue for our company event at short notice. Responsive account manager and quick to confirm the reservation. Worked out great and will use again

23 June 2022
Unprompted review
HeadBox logo

Reply from HeadBox

Thanks James, we really appreciate you taking the time to give us a review.

We put our customers at the centre of everything we do, so we were delighted to hear you had such a positive experience using HeadBox and that we matched you with a great space for your company event at short notice.

We hope to see you on headbox.com again soon!

Team HeadBox

Rated 5 out of 5 stars

Awesome experience from start to…

Awesome experience from start to finish. Could not have been any smoother to find a place for our event. We had amazing venues respond to our enquiry quickly and we’re able to find the perfect venue for our event! Highly recommend.

23 June 2022
Unprompted review
HeadBox logo

Reply from HeadBox

Thanks Cam, we really appreciate you taking the time to give us a review.

We put our customers at the centre of everything we do, so we were delighted to hear you had such a positive experience using HeadBox and that we matched you with a great space for your event.

We hope to see you on headbox.com again soon!

Team HeadBox

Rated 5 out of 5 stars

Booked a meeting room a few weeks ago

Booked a meeting room a few weeks ago, really slick process and very helpful team.

23 June 2022
Unprompted review
HeadBox logo

Reply from HeadBox

Thanks Peter, we really appreciate you taking the time to give us a review.

We put our customers at the centre of everything we do, so were delighted to hear you had such a positive experience using HeadBox and that we matched you with a great space for your meeting.

We hope to see you on headbox.com again soon!

Team HeadBox

Rated 5 out of 5 stars

We used Headbox to book a party…

We used Headbox to book a recent birthday party venue. The entire experience was brilliant, extremely easy and their team are very helpful. I’d be happy to recommend to anyone.

21 June 2022
Unprompted review
HeadBox logo

Reply from HeadBox

Thanks Ed, we really appreciate you taking the time to give us a review.

We put our customers at the centre of everything we do, so were delighted to hear you had such a positive experience using HeadBox and that we matched you with a great space for your party.

We hope to see you on headbox.com again soon!

Team HeadBox

Rated 5 out of 5 stars

Beautiful Venue - Exactly What We Needed

We were organising an external venue for a company workshop and were struggling to find a space that 'hit the spot' given fairly specific needs. We were kindly advised to try HeadBox - user experience was great, we found a swaggy location and the workshop was a success. Thank you HeadBox!

21 June 2022
Unprompted review
HeadBox logo

Reply from HeadBox

Thanks Hee-Won, we really appreciate you taking the time to give us a review.

We put our customers at the centre of everything we do, so were delighted to hear you had such a positive experience using HeadBox and that we matched you with a great space that hit the spot for your company workshop.

We hope to see you on headbox.com again soon!

Team HeadBox

Rated 5 out of 5 stars

Great platform for booking events and finding new venues

I love Headbox and specifically the Leadfeed element, I find it a great part of my job pitching to clients through their enquiries. We have had some confirmed events and bookings from people who never would have found us if it were not for Leadfeed! As a new business ourselves, getting the word of mouth out there is something we are constantly working on and Headbox helps with that massively.

21 June 2022
Unprompted review
HeadBox logo

Reply from HeadBox

Thanks Fran, we really appreciate you taking the time to give us a review.

We put our customers at the centre of everything we do, so were delighted to hear you had such a positive experience using HeadBox and specifically the success you have had using Lead Feed. Keep up the amazing work!

We hope to see you on headbox.com again soon!

Team HeadBox

Rated 5 out of 5 stars

Always reliable and great service

Have used it for the company Christmas and summer party regularly since the dreaded-19. Always a great experience and some I like some of the more wacky venues on offer. Last week we had our annual team meeting in a brewery and I can confirm no work was done! Thanks team 👊

21 June 2022
Unprompted review
HeadBox logo

Reply from HeadBox

Thanks Elliott, we really appreciate you taking the time to give us a review.

We put our customers at the centre of everything we do, so were delighted to hear you had such a positive experience using HeadBox and that we matched you with a great space for your annual team meeting.

We hope to see you on headbox.com again soon!

Team HeadBox

Rated 5 out of 5 stars

Helped me find a meeting room on a tight deadline

I found a meeting space for a workshop I was running through HeadBox. I tried a few similar sites but didn't hear back from any of the venues. I put my requirements into HeadBox and had 5 options to choose from in no time. Once I'd matched the place rang me and everything was booked in that day. Will definitely use it again!

21 June 2022
Unprompted review
HeadBox logo

Reply from HeadBox

Thanks Penny, we really appreciate you taking the time to leave us a review.

We put our customers at the centre of everything we do, so were delighted to hear you had such a positive experience using HeadBox and that we matched you with a great space for your workshop.

We hope to see you on headbox.com again soon!

Team HeadBox

Rated 5 out of 5 stars

Seamless

Great platform. Very efficient and helpful responses to my enquiry, plus made a few suggestions that I hadn't thought. Had a great work event as a result.

21 June 2022
Unprompted review
HeadBox logo

Reply from HeadBox

Thanks William, we really appreciate you taking the time to leave us a review.

We put our customers at the centre of everything we do, so were delighted to hear you had such a positive experience using HeadBox and that we matched you with a great space for your work event.

We hope to see you on headbox.com again soon!

Team HeadBox

Rated 5 out of 5 stars

Planned my 30th in minutes!

I used HeadBox to plan my 30th birthday and it was brilliant! I submitted my brief and had 8 venues respond within 30 minutes. I picked one, organised everything with them directly and had a great party! 100% recommend

20 June 2022
Unprompted review
HeadBox logo

Reply from HeadBox

Thanks Sophie, we really appreciate you taking the time to leave us a review.

We put our customers at the centre of everything we do, so were delighted to hear you had such a positive experience using HeadBox and that we matched you with a great space for your 30th birthday party.

We hope to see you on headbox.com again soon!

Team HeadBox

Rated 5 out of 5 stars

Great team and thoroughly recommend

Great team and thoroughly recommend. Product is exactly what is needed.

20 June 2022
Unprompted review
HeadBox logo

Reply from HeadBox

Thanks JB, we really appreciate you taking the time to give us a review.

We put our customers at the centre of everything we do, so were delighted to hear you had such a positive experience using HeadBox.

We hope to see you on headbox.com again soon!

Team HeadBox

Rated 1 out of 5 stars

Email Spam Service....Sneaky and disceptive

I was enquiring about a meeting space i found online.

My enquiry (unknown to me) was immediately sent to a pile of other people....No disclosure of this up front.

Deceptive. Manipulative.

Dont even bother with them...

17 June 2022
Unprompted review
HeadBox logo

Reply from HeadBox

Dear Mike,

Thank you for your feedback. We appreciate the constructive criticism and sincerely apologise if you found the process misleading. We will work on our future messaging to make sure it is clearer that your enquiry will be shared with other relevant venues.

We found that 1-2-1 marketplaces were not working with less than 20% of our customers hearing back from the venues they had enquired with. In order to provide a better experience to our customers looking for spaces for their meetings and events we share enquiries with similar venues so they get fast, personalised responses from available venues that match what you're looking for.

Our Brand and Product teams would love to speak to you more about your experience to help improve our customer journey.. If you would be willing to talk to us please email support@headbox.com.

Team HeadBox

Rated 1 out of 5 stars

Poor quality sold at premium prices

I received a Headbox hamper on behalf of my employer - who paid a fair rate for what was advertised - which was not as advertised at all. Headbox's response included "The website unfortunately had not been republished from the original proposal to include the new negotiations, we apologise if some of the items differ from what you may have expected." The website still advertised the exact same options at the time of their response.

There was no offer to resolve or rectify at all. No acknowledgement of the issues this may cause for individuals and no assurance that it was a one-off.

Colleagues had similar experiences across a variety of different hampers and even hampers of the same type received on the same day had varied quality. Poor quality sold at premium prices.

17 December 2021
Unprompted review
Rated 4 out of 5 stars

I recommend!

I had a great experience using headbox business. They allowed me to invite other colleagues to my account so we could get organised with bookings and payments. Definitely we'll be using it from now on!

13 July 2017
Unprompted review
Rated 5 out of 5 stars

Used on multiple occasions and would (and have!) recommended to others!

I have used Headbox on 3 occasions in the past 9 months and would unquestionably use them every time I require assistance on finding a venue in the future.

In fact writing this review has reminded me I need to speak to them regarding another event!

They have a lovely team who are extremely attentive and always do their best to fulfill the brief. In each occasion so far I have been presented with multiple options at various price points that all meet my brief.

If you require a venue, no matter the size or length of booking, I would suggest speaking to Headbox for advice and guidance.

A truly delighted customer.
M

18 November 2016
Unprompted review
Rated 5 out of 5 stars

Thank you, Headbox. Amazing night.

Headbox helped me organize a work night out in October with food and canapes in Chelsea. Everything was fantastic. 5 stars. Would use again and thoroughly recommend.

I was fortunate enough to be assigned one of HeadBox's 'concierges', Sadie, who was a font of knowledge - would definitely recommend this element of the service. After an initial call to better understand my requirements and limitations, Sadie set to work curating a truly bespoke experience. Within a couple of days, I received an email with several options – all of which were exciting, within budget and in-keeping with my firm's vision for the evening ahead. We had several thoughtful exchanges with the staff at the venue to discuss menu options and even organized personalized cocktails and a surprise birthday cake. The night itself was great fun, the waiting staff were caring, attentive and reactive to everyone’s desires. Huge success.

Thank you HeadBox.

3 November 2016
Unprompted review
Rated 5 out of 5 stars

My go to for venues!

Gone are the days of trying to find venue 'events' brochures online. Everything you need is right in front of you. Beautiful images, and easy to use website and a fabulous knowledgeable team who are always on hand to help. I can't recommend them highly enough!

31 October 2016
Unprompted review

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