Once on the ferry to Alcatraz, it was a great experience. Using Headout was not so great. The check in did not accept the QR code provided through Headout so we had to wait in the Kiosk line to rece... See more
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About Headout
Written by the company
Headout is home to the world’s best real-life experiences - from expert-led tours to incredible landmarks, activities, events, and everything in between. Its mission is to inspire people to get up and close with the world we live in by building the most seamless and affordable booking platform. So far, Headout has served more than 30 million guests from 196 countries across 81 destinations and is available in 9 languages. It has raised $60M+ from top-tier investors and is headquartered in New York with 9 global offices.
Contact info
Headout Inc., 82 Nassau St #60351, 10038, New York, United States
- +1 347 897 0100
- support@headout.com
- headout.com
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Replied to 99% of negative reviews
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Plan ahead and if you can buy tickets in advance
We purchased tickets in advance to skip the line which saved us probably about 2 hours in que. We had a limited time to spend so this allowed is to see everything in a allotted timeframe
Visiting TeamLab Phenomena in Abu Dhabi…
Visiting TeamLab Phenomena in Abu Dhabi was an unbelievably amazing experience. From the moment I entered, I felt completely transported into another world filled with light, color, sound, and creativity. Every room was interactive and immersive, making me feel like I was part of the artwork itself. The visuals were absolutely stunning, and the way technology blended with art was truly mind-blowing. I especially loved how each installation created a different emotion and atmosphere, from peaceful and calming spaces to vibrant and energetic displays. The attention to detail was incredible, and every corner offered something unique and memorable. It’s one of the most fascinating attractions I have ever visited, and I would highly recommend it to anyone visiting Abu Dhabi. A truly unforgettable experience from start to finish.
Extremely convenient and thankful for…
Extremely convenient and thankful for your service. Also specified offers makes Headout more special. Loving your services.
It was very well organized trip
It was very well organized trip. I remember it for a lifetime. The directions was clear and very undestandable. I wish l have more time to spend in Luwre.
Scam - ticket never sent
I spent USD 80 on a ticket for a museum through Headout valid for one day, and it was never sent and no one responded to me on their supposed “24/7” customer service throughout the day the ticket was valid for (bought at 9am on that day and by 9am the next day still zero response to my several emails and use of their chat function). The website initially said it would generate the ticket within 60 seconds, then it said there was a delay and emailed me to say “you’ll have them in the next 30 minutes”, and they never arrived. Additionally their chat function does not work at all - every time I typed the question, it responded saying “Want to continue? Tap “start chat”” and whatever I typed it would never progress beyond that step.
Total scam.

Reply from Headout
The crew did a great job
The crew did a great job. If I didn't experience a form of Virtual Reality Headset sickness, it would have been an excellent experience. I managed to get through the entire event but I experienced pressure in my head and felt uncomfortable, hence I couldn't fully concentrate on the experience. Other people came out of the experience really enjoying it without any virtual reality sickness.
It was very easy to book and also use
It ese ver y easy to book and also use. Remember yo exchange your reservation in the sales center!
Parade was beautiful
Parade was beautiful, it was so many lights. Amazing 1of1 experience!
Cloud forest is absolutely amazing
Cloud forest is absolutely amazing
The experience is similar to Amazon forest is surreal
The dummy dinosaur inside cloud forest is highlight. There are several of them and entire experience is great, not only for kids, but also for folks of all ages
Flower dome is also good and is a definite must try for botanists and the likes, but cloud forest is definitely better than flower dome
Enjoyable
It was really enjoyable and we didn’t know art could be so interactive and immersive.
Lion kingmust be seen
One of the very best shows I jave seen. The special effects are stunning, from giraffes to elephants it was all brilliant. It really is a must see.
Our guide Juan was very knowledgeable
Our guide Juan was very knowledgeable, helpful and friendly. I recommend him a lot, he did a great job!! Thank you Juan
It was a "Soft Days" in Pretty Paris…
It was a "Soft Days" in Pretty Paris with Pretty People Faces & Food
Well worth a visit
Very well done! Would definitely recommend it! Not sure about spending the extra money on the VIP experience because you got nothing for it but apart from that it was fantastic!
Amazing guided tour with Christel
Amazing guided tour with Christel! Friendly, knowledgeable, and entry to Sagrada Família was seamless!
Impressive experience
Impressive experience. Long queues, but worth the wait.
So easy to access
So easy to access, so well organized. Absolutely worth the money. Friendly advice- enter through the Via di San Gregorio 30 entrance. Located just south of the Colosseum.
Highly recommended
A particularly friendly welcome at the entrance. Very pleasant bus shuttle. Competent and guest-oriented staff. Ample parking. Clean restrooms.
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