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Health Compare Reviews 235

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 236 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness, knowledge, and friendly demeanor, often highlighting their patience and ability to explain complex information clearly. Many people found the customer service exceptional, noting that representatives took the time to understand their needs and provided tailored solutions. The service provided is consistently described as excellent, with consumers appreciating the efficiency and ease of the process, often resulting in significant savings and better coverage. Reviewers are particularly impressed with the value for money and the improved user experience when switching health funds. However, some people mentioned receiving misleading information and found agents to be pushy.

What people talk about most

Staff

Users describe positive interactions with staff. Customers consistently praise the staff for being... See more

Customer service

Reviewers mention positive feedback about customer service. Customers consistently praise the knowledge,... See more

Service

Customers consistently note positive experiences with service. Many reviewers appreciate the clear... See more

User experience

Reviewers highlight positive aspects of user experience. Customers consistently describe the process as easy,... See more

Price

People report positive experiences with price, often finding significant savings. Many customers highlight... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have spoken with Courtney on a couple of occasions, she explained the RT Health policies comprehensively and was most efficient and friendly each time. I feel positive with changing my health fun... See more

Rated 5 out of 5 stars

Courtney was amazing. She was patient and compassionate and very thorough. So far she has made the process of changing health funds stress free for myself and my family. She listened and took all of o... See more

Company replied

Rated 5 out of 5 stars

Excellent Service from Adam. My reason for contacting was to find a policy to suit our family, to cover only the services we needed and hopefully save some money in the process. Not only did he do all... See more

Company replied

Rated 5 out of 5 stars

Owa.W was experienced, knowledgeable, polite and easy to understand. He explained the policies in an easy manner and got me an amazing combination of hospital and extras, covering everything I need -... See more


Company details

  1. Health insurance agency
  2. Insurance agency
  3. Insurance broker

Written by the company

At Health Compare, we believe that navigating private health insurance shouldn’t be overwhelming. That’s why we’ve made it our mission to simplify the process and support Australians with honest, expert advice tailored to their needs. Whether you're switching funds, looking to save, or just exploring your options, our friendly team is here to guide you every step of the way. We take pride in empowering individuals and families to make informed decisions with clarity and confidence. No jargon. No pressure. Just trusted support and easy-to-understand information that puts you in control. It’s about making healthcare more accessible, more human, and far less stressful. Our team has reviewed thousands of policies across leading health funds so you don’t have to. We’re not here to sell — we’re here to help you find what’s right. If that means staying with your current fund, we’ll tell you. If there’s a better option, we’ll explain why — clearly and without the fluff. Because at Health Compare, it’s not just about finding a policy. It’s about knowing someone’s in your corner. Let us help you compare with confidence.


Contact info

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4.8

Excellent

TrustScore 5 out of 5

235 reviews

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Rated 5 out of 5 stars

Very informative and not pushy

Very informative and not pushy. Always wary with phone calls like this but established very quickly it was worth listening to and letting them find me the best insurance.

3 March 2026
Rated 5 out of 5 stars

Health fund change over

I have spoken with Courtney on a couple of occasions, she explained the RT Health policies comprehensively and was most efficient and friendly each time. I feel positive with changing my health fund even though I had been a loyal member for over 40 yrs with MB. Courtney was very reassuring as we checked every aspect of the policy.
A positive change financially and for my health.
Kind regards
Lynne Stynes

9 March 2026
Rated 5 out of 5 stars

1.Good straight forward customer…

1.Good straight forward customer service.

2. The rep I dealt with was really across the private health markets information and was very good at discussing the pros & cons of policy details relevant to my personal needs.

3. Naturally their objective like other comparison companies is to sign you onto new providers and plans to make their money but at no time did I feel sales pressure to make a hasty decision.

4. I deal with another comparison provider company as well as this one, both of them are great.

5. I’d recommend that anyone looking to save time and confusion trawling through provider websites trying to work out the best deals on private health cover, electricity plans, vehicle insurance, superannuation funds etc save themselves time by using comparison companies like Health Compare and The Compare Club.

5 March 2026
Rated 5 out of 5 stars

I almost didn’t pick up this call…

I didn’t think I would originally take the phone call when an unknown number showed up on my phone, but this time I’m glad I did. I wasn’t provided a quote on anything that they didn’t think I could receive a better deal on so I didn’t feel like my time was wasted. They helped me get new hospital cover that was way less with more benefits than what I was originally paying. Plus I added my partner and I’m only paying $20 more a week. I really appreciate the service. Thank you!

25 February 2026
Rated 5 out of 5 stars

Highly recommend!

I had the best experience with Owa, Thank You!!
He was professional, friendly, articulate and so knowledgeable in the area of health funds. He has done all the research for me to help find a health fund which is tailored exactly to what I need, with many more benefits at no extra cost. I can’t recommend Owa and this company highly enough.

27 February 2026
Rated 5 out of 5 stars

Efficient & Solution Focused.

Were clear in delivery of services on offer. efficient and patient. Was happy to listen to the customer and address any concerns, including offering extra tips on what I may experience from the Provider I am leaving. This takes the service up a step.

25 February 2026
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Reply from Health Compare

Delighted Health Compare helped with your health cover needs! We appreciate your kinds words on the great service you received from our team. Feel free to reach out again when you need us!

Rated 5 out of 5 stars

Excellent Service from Adam

Excellent Service from Adam. My reason for contacting was to find a policy to suit our family, to cover only the services we needed and hopefully save some money in the process. Not only did he do all of that, he also explained everything along the way so I could make informed decisions. Never did I feel rushed, would highly recommend giving this service a go!

24 February 2026
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Reply from Health Compare

We are so happy to hear you received excellent service from Health Compare. We're also really pleased to know we exceeded your expectations when it came to your health cover needs. We think everyone should compare, so it's great to know you would recommend our services! Thanks again for your great review, we really appreciate you taking the time to write it.

Rated 3 out of 5 stars

the person i talked to was nice and…

the person i talked to was nice and appeared helpful but when i rang the Health insurance company that he refered me to i found that he did not find me the best most suitable product and i infact saved $7 a fortnight by going direct to the company also this service only offered me 6 weeks free when the company is actually offering 10 weeks free online

16 February 2026
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Reply from Health Compare

Thanks for your feedback, we're glad you found our team helpful.
Offers can sometimes differ, but we always aim to recommend the most suitable option based on the information provided to us. Please feel free to reach out again if you need to!

Rated 4 out of 5 stars

Very professional and knowledgeable

Very professional

20 February 2026
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Reply from Health Compare

Delighted you found the Health Compare team professional and knowledgeable when it came to your health cover. If there's anything we could have done to have made this a 5 star review, please let us know!

Rated 5 out of 5 stars

Could understand the gentleman

Could understand the gentleman. Good clear English.

Good communication, appropriate questions and good answers.

16 February 2026
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Reply from Health Compare

We're happy to hear you had a great experience with Health Compare! Thank you for your 5 star review

Rated 5 out of 5 stars

Courtney was so amazing

Courtney was so amazing, helpful, clear and funny. She didn’t pressure me about it, just information that saved me so much money, thank you.

17 February 2026
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Reply from Health Compare

We're so happy to hear that you had such a wonderful and informative experience with Courtney when it came to your health cover! Thanks for choosing Health Compare!

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