Banner for Health Compare

Health Compare Reviews 

251
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 251 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently commend the staff for their exceptional helpfulness, friendly demeanor, and professionalism. The service is often described as efficient and easy, with clear explanations that simplify complex information. Many people successfully found better coverage, saved money on premiums, or gained increased benefits. Reviewers frequently highlight the personalized approach, where consultants listen carefully to individual needs. The deep knowledge of the market and products instills confidence, making the process of finding suitable options straightforward.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their helpfulness, knowledge, and... See more

Customer service

People report positive experiences with customer service, highlighting that consultants are knowledgeable,... See more

Service

Consumers find service to be positive, with many reviewers highly recommending it for its efficiency, ease of... See more

User experience

Clients share positive opinions on user experience, with many describing it as efficient, easy, and pleasant... See more

Price

Reviewers mention positive feedback about price, with many customers reporting significant savings on their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have spoken with Courtney on a couple of occasions, she explained the RT Health policies comprehensively and was most efficient and friendly each time. I feel positive with changing my health fun... See more

Rated 5 out of 5 stars

Courtney was amazing. She was patient and compassionate and very thorough. So far she has made the process of changing health funds stress free for myself and my family. She listened and took all of o... See more

Company replied

Rated 5 out of 5 stars

Excellent Service from Adam. My reason for contacting was to find a policy to suit our family, to cover only the services we needed and hopefully save some money in the process. Not only did he do all... See more

Company replied

Rated 5 out of 5 stars

Ari was so helpful and friendly. What a lovely experience and what a fabulous asset Ari is to Health Compare. We now have switched health insurance companies, at a cheaper premium, but still with ever... See more

Company replied


Company details

  1. Health insurance agency
  2. Insurance agency
  3. Insurance broker

Written by the company

At Health Compare, we believe that navigating private health insurance shouldn’t be overwhelming. That’s why we’ve made it our mission to simplify the process and support Australians with honest, expert advice tailored to their needs. Whether you're switching funds, looking to save, or just exploring your options, our friendly team is here to guide you every step of the way. We take pride in empowering individuals and families to make informed decisions with clarity and confidence. No jargon. No pressure. Just trusted support and easy-to-understand information that puts you in control. It’s about making healthcare more accessible, more human, and far less stressful. Our team has reviewed thousands of policies across leading health funds so you don’t have to. We’re not here to sell — we’re here to help you find what’s right. If that means staying with your current fund, we’ll tell you. If there’s a better option, we’ll explain why — clearly and without the fluff. Because at Health Compare, it’s not just about finding a policy. It’s about knowing someone’s in your corner. Let us help you compare with confidence.


Contact info

Compare Health plans in minutes.

Find the right cover for you and sign up online today!

4.8

Excellent

TrustScore 5 out of 5

251 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(251)

230 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I almost didn’t pick up this call…

I didn’t think I would originally take the phone call when an unknown number showed up on my phone, but this time I’m glad I did. I wasn’t provided a quote on anything that they didn’t think I could receive a better deal on so I didn’t feel like my time was wasted. They helped me get new hospital cover that was way less with more benefits than what I was originally paying. Plus I added my partner and I’m only paying $20 more a week. I really appreciate the service. Thank you!

25 February 2026
Rated 5 out of 5 stars

Highly recommend!

I had the best experience with Owa, Thank You!!
He was professional, friendly, articulate and so knowledgeable in the area of health funds. He has done all the research for me to help find a health fund which is tailored exactly to what I need, with many more benefits at no extra cost. I can’t recommend Owa and this company highly enough.

27 February 2026
Rated 5 out of 5 stars

Efficient & Solution Focused.

Were clear in delivery of services on offer. efficient and patient. Was happy to listen to the customer and address any concerns, including offering extra tips on what I may experience from the Provider I am leaving. This takes the service up a step.

25 February 2026
Health Compare logo

Reply from Health Compare

Delighted Health Compare helped with your health cover needs! We appreciate your kinds words on the great service you received from our team. Feel free to reach out again when you need us!

Rated 5 out of 5 stars

Excellent Service from Adam

Excellent Service from Adam. My reason for contacting was to find a policy to suit our family, to cover only the services we needed and hopefully save some money in the process. Not only did he do all of that, he also explained everything along the way so I could make informed decisions. Never did I feel rushed, would highly recommend giving this service a go!

24 February 2026
Health Compare logo

Reply from Health Compare

We are so happy to hear you received excellent service from Health Compare. We're also really pleased to know we exceeded your expectations when it came to your health cover needs. We think everyone should compare, so it's great to know you would recommend our services! Thanks again for your great review, we really appreciate you taking the time to write it.

Rated 3 out of 5 stars

the person i talked to was nice and…

the person i talked to was nice and appeared helpful but when i rang the Health insurance company that he refered me to i found that he did not find me the best most suitable product and i infact saved $7 a fortnight by going direct to the company also this service only offered me 6 weeks free when the company is actually offering 10 weeks free online

16 February 2026
Health Compare logo

Reply from Health Compare

Thanks for your feedback, we're glad you found our team helpful.
Offers can sometimes differ, but we always aim to recommend the most suitable option based on the information provided to us. Please feel free to reach out again if you need to!

Rated 4 out of 5 stars

Very professional and knowledgeable

Very professional

20 February 2026
Health Compare logo

Reply from Health Compare

Delighted you found the Health Compare team professional and knowledgeable when it came to your health cover. If there's anything we could have done to have made this a 5 star review, please let us know!

Rated 5 out of 5 stars

Could understand the gentleman

Could understand the gentleman. Good clear English.

Good communication, appropriate questions and good answers.

16 February 2026
Health Compare logo

Reply from Health Compare

We're happy to hear you had a great experience with Health Compare! Thank you for your 5 star review

Rated 5 out of 5 stars

Courtney was so amazing

Courtney was so amazing, helpful, clear and funny. She didn’t pressure me about it, just information that saved me so much money, thank you.

17 February 2026
Health Compare logo

Reply from Health Compare

We're so happy to hear that you had such a wonderful and informative experience with Courtney when it came to your health cover! Thanks for choosing Health Compare!

Rated 5 out of 5 stars

I spoke with Josh who was absolutely…

I spoke with Josh who was absolutely amazing. He was very thorough and explained everything in detail with me. Josh went over everything we discussed and found me a more suitable health cover. Thanks to Josh I gained a $50 saving each fortnight. He was a great help and very friendly to talk to. Im very happy with the outcome.

13 February 2026
Health Compare logo

Reply from Health Compare

Thanks so much for taking the time to share your experience! We’re thrilled to hear that Josh was able to walk you through everything clearly and even better, that you’re now saving $50 each fortnight!

We’ll be sure to pass your kind words on to Josh, thanks again for your review!

Rated 5 out of 5 stars

Very helpful service very helpful

Very helpful service. Alex helped look at all options that would suit my needs. Thank you

11 February 2026
Health Compare logo

Reply from Health Compare

Thank you for your review! Delighted we could make things clear for you when it comes to health cover. Health compare aims to make this simple and easy for you, so its great to read your review!

Rated 5 out of 5 stars

Fast and informative

Fast and informative

11 February 2026
Health Compare logo

Reply from Health Compare

Thank you for your review! Delighted you found our service fast and informative at Health Compare!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look