Banner for Health Compare

Health Compare Reviews 235

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 236 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness, knowledge, and friendly demeanor, often highlighting their patience and ability to explain complex information clearly. Many people found the customer service exceptional, noting that representatives took the time to understand their needs and provided tailored solutions. The service provided is consistently described as excellent, with consumers appreciating the efficiency and ease of the process, often resulting in significant savings and better coverage. Reviewers are particularly impressed with the value for money and the improved user experience when switching health funds. However, some people mentioned receiving misleading information and found agents to be pushy.

What people talk about most

Staff

Users describe positive interactions with staff. Customers consistently praise the staff for being... See more

Customer service

Reviewers mention positive feedback about customer service. Customers consistently praise the knowledge,... See more

Service

Customers consistently note positive experiences with service. Many reviewers appreciate the clear... See more

User experience

Reviewers highlight positive aspects of user experience. Customers consistently describe the process as easy,... See more

Price

People report positive experiences with price, often finding significant savings. Many customers highlight... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have spoken with Courtney on a couple of occasions, she explained the RT Health policies comprehensively and was most efficient and friendly each time. I feel positive with changing my health fun... See more

Rated 5 out of 5 stars

Courtney was amazing. She was patient and compassionate and very thorough. So far she has made the process of changing health funds stress free for myself and my family. She listened and took all of o... See more

Company replied

Rated 5 out of 5 stars

Excellent Service from Adam. My reason for contacting was to find a policy to suit our family, to cover only the services we needed and hopefully save some money in the process. Not only did he do all... See more

Company replied

Rated 5 out of 5 stars

Owa.W was experienced, knowledgeable, polite and easy to understand. He explained the policies in an easy manner and got me an amazing combination of hospital and extras, covering everything I need -... See more


Company details

  1. Health insurance agency
  2. Insurance agency
  3. Insurance broker

Written by the company

At Health Compare, we believe that navigating private health insurance shouldn’t be overwhelming. That’s why we’ve made it our mission to simplify the process and support Australians with honest, expert advice tailored to their needs. Whether you're switching funds, looking to save, or just exploring your options, our friendly team is here to guide you every step of the way. We take pride in empowering individuals and families to make informed decisions with clarity and confidence. No jargon. No pressure. Just trusted support and easy-to-understand information that puts you in control. It’s about making healthcare more accessible, more human, and far less stressful. Our team has reviewed thousands of policies across leading health funds so you don’t have to. We’re not here to sell — we’re here to help you find what’s right. If that means staying with your current fund, we’ll tell you. If there’s a better option, we’ll explain why — clearly and without the fluff. Because at Health Compare, it’s not just about finding a policy. It’s about knowing someone’s in your corner. Let us help you compare with confidence.


Contact info

Compare Health plans in minutes.

Find the right cover for you and sign up online today!

4.8

Excellent

TrustScore 5 out of 5

235 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I spoke with Josh who was absolutely…

I spoke with Josh who was absolutely amazing. He was very thorough and explained everything in detail with me. Josh went over everything we discussed and found me a more suitable health cover. Thanks to Josh I gained a $50 saving each fortnight. He was a great help and very friendly to talk to. Im very happy with the outcome.

13 February 2026
Health Compare logo

Reply from Health Compare

Thanks so much for taking the time to share your experience! We’re thrilled to hear that Josh was able to walk you through everything clearly and even better, that you’re now saving $50 each fortnight!

We’ll be sure to pass your kind words on to Josh, thanks again for your review!

Rated 5 out of 5 stars

Very helpful service very helpful

Very helpful service. Alex helped look at all options that would suit my needs. Thank you

11 February 2026
Health Compare logo

Reply from Health Compare

Thank you for your review! Delighted we could make things clear for you when it comes to health cover. Health compare aims to make this simple and easy for you, so its great to read your review!

Rated 5 out of 5 stars

Fast and informative

Fast and informative

11 February 2026
Health Compare logo

Reply from Health Compare

Thank you for your review! Delighted you found our service fast and informative at Health Compare!

Rated 4 out of 5 stars

Health compare health insurance experience

Health compare were aware of my current cover and areas I wanted to improve cover.
They had an alternative cover sorted in a few minutes and though it was dearer, the rebates and coverage was better so we changed.
The reason I didn't give them 5 stars is that I was told the process would only take 10-15 minutes but I was on the phone with them for 52 minutes.

9 February 2026
Health Compare logo

Reply from Health Compare

Thanks for your feedback. We’re pleased we could help you secure better cover and rebates. Apologies that the call ran longer than expected, and we really appreciate your patience. Thank you again for your review.

Rated 4 out of 5 stars

Great Deal!

Courtney made this an excellent experience! She knew her job, was pleasant and extremely helpful.
The only drawback I experienced was that I had asked for them to contact me when I completed the online survey. My phone rang on two different occasions. Each time I answered it, I was hung up on straight after answering. Not good enough. So, I called straight back the 2nd time and was very annoyed. Thank heavens an apologetic Courtney answered the phone and saved the day!

4 February 2026
Health Compare logo

Reply from Health Compare

Thanks for your feedback. We're delighted to hear you had an excellent and helpful experience with Courtney. We apologise for the technical issue you experienced, but we're glad Courtney could help you out. Thanks for taking the time to leave your review.

Rated 5 out of 5 stars

The representative I had was extremely knowledgeable and helpful

The representative I had was extremely helpful and was focused on what I needed from a health fund. Very happy!

19 January 2026
Health Compare logo

Reply from Health Compare

Thanks so much for your kind words! We’re thrilled to hear our team at Health Compare could help you find the right health fund to suit your needs!

Rated 5 out of 5 stars

Alex Danks provided five star customer service

Alex Danks provided lengthy, patient, thorough and friendly information & explanation throughout the entire process of my moving away from my current long-term health provider and selecting a more appropriate to my needs new provider. His efforts will also save me a significant amount of money on my monthly membership plan.

20 January 2026
Health Compare logo

Reply from Health Compare

Thanks for the great review!
We’re glad Alex could help you find a better health provider and save you money. Thanks for choosing Health Compare.

Rated 5 out of 5 stars

Great Service

A good service that found a much better product for me. It takes a bit of time but it is worth it.

12 January 2026
Health Compare logo

Reply from Health Compare

Thanks so much for your review! We’re glad Health Compare could help you find a better product. We know it can take a little time, but we’re happy to hear it was worth it!

Rated 5 out of 5 stars

Excellent sevice…

Very helpful and knowledgeable customer service ask for Courtney

13 January 2026
Health Compare logo

Reply from Health Compare

Thank you for your review! We’re glad Courtney was able to help and share her knowledge around your health cover needs. We’ll be sure to pass on the kind feedback!

Rated 4 out of 5 stars

This was something I was intending to…

This was something I was intending to do anyway. Am very happy with the outcome. I thought it was a bit of a long process, but on reflection so much easier than beating the footpath. Very pleasant Consultant

12 January 2026
Health Compare logo

Reply from Health Compare

We’re glad you are happy with the outcome and that our team at Health Compare could make the process easier for you!

Rated 5 out of 5 stars

The lady that rang me from compared…

The lady that rang me from compared health and also the one that went through all the information to find out the best health fun for me both spoke clearly and kindly. Anything I did not understand they took their time to explain.

12 January 2026
Health Compare logo

Reply from Health Compare

Thanks for your feedback! Delighted our team could take the time to explain your options and help you compare health funds to find cover that suits you!

Rated 5 out of 5 stars

Great communication

Great communication, listed to my needs and found the right service for me

8 December 2025
Health Compare logo

Reply from Health Compare

Thanks so much for the great feedback. We’re glad we could help find a plan that suits your needs. Appreciate the 5-star review!

Rated 5 out of 5 stars

very good

The operator was very helpful

10 December 2025
Health Compare logo

Reply from Health Compare

Great to hear Health Compare helped you find a better deal on your health cover! If you ever need to compare again, we’re always here to help.

Rated 5 out of 5 stars

Very informative easy to understand

Very informative easy to understand

2 December 2025
Health Compare logo

Reply from Health Compare

Thanks for your great review! We love making health cover easy to understand and provide all the information needed so that the choice is in your hands when it comes to your health cover! Delighted we could help you out, always here if you need us again!

Rated 5 out of 5 stars

Health Compare

Aria from Health Compare was knowledgeable and helpful. NIB had a good product offer for what we wanted.

2 December 2025
Health Compare logo

Reply from Health Compare

Thanks for your 5 star review! Delighted you got your health cover sorted with Health Compare!

Rated 5 out of 5 stars

Better cover at lower cost

Good, informed and polite service which provided a more comprehensive policy at lower cost.

26 November 2025
Health Compare logo

Reply from Health Compare

Thank you for your great review! Delighted we could help you save money on Health Cover. Thanks for choosing Health Compare.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look