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Health Compare Reviews 236

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 235 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being knowledgeable, patient, and friendly, making the process of finding health insurance stress-free and clear. Many people highlight the exceptional customer service, noting that agents take the time to understand individual needs, explain policies comprehensively, and provide tailored advice without pressure. Reviewers are particularly impressed with the service, which often results in significant savings on premiums and better coverage, with many appreciating the efficiency and ease of the overall experience. However, some customers also noted issues with misleading information and pushy agents, while others experienced being hung up on during calls. Despite these occasional concerns, the general sentiment remains highly positive, with people appreciating the clarity and value provided.

What people talk about most

Staff

Clients share positive opinions on staff, frequently describing them as knowledgeable, friendly, and... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising consultants for being... See more

Service

Customers consistently note positive experiences with service, praising the helpfulness and efficiency of the... See more

User experience

Consumers find the user experience to be positive, with many describing it as flawless, simple, and easy from... See more

Price

People report positive experiences with price, with many reviewers expressing satisfaction about saving money... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have spoken with Courtney on a couple of occasions, she explained the RT Health policies comprehensively and was most efficient and friendly each time. I feel positive with changing my health fun... See more

Rated 5 out of 5 stars

Courtney was amazing. She was patient and compassionate and very thorough. So far she has made the process of changing health funds stress free for myself and my family. She listened and took all of o... See more

Company replied

Rated 5 out of 5 stars

Excellent Service from Adam. My reason for contacting was to find a policy to suit our family, to cover only the services we needed and hopefully save some money in the process. Not only did he do all... See more

Company replied

Rated 5 out of 5 stars

Owa.W was experienced, knowledgeable, polite and easy to understand. He explained the policies in an easy manner and got me an amazing combination of hospital and extras, covering everything I need -... See more


Company details

  1. Health insurance agency
  2. Insurance agency
  3. Insurance broker

Written by the company

At Health Compare, we believe that navigating private health insurance shouldn’t be overwhelming. That’s why we’ve made it our mission to simplify the process and support Australians with honest, expert advice tailored to their needs. Whether you're switching funds, looking to save, or just exploring your options, our friendly team is here to guide you every step of the way. We take pride in empowering individuals and families to make informed decisions with clarity and confidence. No jargon. No pressure. Just trusted support and easy-to-understand information that puts you in control. It’s about making healthcare more accessible, more human, and far less stressful. Our team has reviewed thousands of policies across leading health funds so you don’t have to. We’re not here to sell — we’re here to help you find what’s right. If that means staying with your current fund, we’ll tell you. If there’s a better option, we’ll explain why — clearly and without the fluff. Because at Health Compare, it’s not just about finding a policy. It’s about knowing someone’s in your corner. Let us help you compare with confidence.


Contact info

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4.8

Excellent

TrustScore 5 out of 5

236 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Better cover at lower cost

Good, informed and polite service which provided a more comprehensive policy at lower cost.

26 November 2025
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Reply from Health Compare

Thank you for your great review! Delighted we could help you save money on Health Cover. Thanks for choosing Health Compare.

Rated 1 out of 5 stars

misleading information provided and…

Update:
02/12/25

Discussion took place after applying online from the very same link provided by the agent.

Agent was contacted via email about discrepancy in the monthly charge amount when compared with the quote and the amount communicated after signing up. No email response received to date though prior to sign up, the agent was proactive in follow up calls/emails.

Revising the review to 1 star.

misleading information provided and agents very pushy

17 November 2025
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Reply from Health Compare

Thanks for your feedback. We’re sorry to hear you felt the information was misleading or that our follow-ups didn’t meet your expectations.

After reviewing the calls, our agent provided the correct information, sent the quote as requested, and called back at the time you nominated. You later chose to apply online yourself, and no further discussion took place.

If you’d like to review anything about your policy or need support, you can reach us anytime on 1300 359 779.

Rated 5 out of 5 stars

Adam was awesome

A great experience with Adam he knew what he was talking about and got me value for my money. AAA service.

27 November 2025
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Reply from Health Compare

Thanks so much for your wonderful review. Delighted you got great value for money on your health cover using Health Compare!

Rated 5 out of 5 stars

Rashmi

I would have to say the young woman by the name of Rashmi is an excellent employee of yours, giving me time to consider the option of changing my health fund and explaining everything very concisely.

27 November 2025
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Reply from Health Compare

Thanks for sharing your experience! We’re glad to hear Rashmi took the time to explain everything clearly and support you while you considered your options.

We’re proud to have her on the team, and we’re glad she could make the process feel straightforward for you. That is our goal! Thanks again for choosing Health Compare!

Rated 5 out of 5 stars

Adam listened to my needs and found me…

Adam listened to my needs and found me a policy that suited me and my budget. Finding the right policy can be confusing but he had lots of knowledge and patience. Definitely recommend

27 November 2025
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Reply from Health Compare

Thanks for the great review! We’re really glad Adam could walk you through everything and help you find a policy that fits your needs and budget.

Health insurance can get confusing, so we’re happy we could make it easier. Thanks for recommending Health Compare!

Rated 5 out of 5 stars

Excellent experience

Excellent experience

19 November 2025
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Reply from Health Compare

Thanks for your great review! Delighted you had an excellent experience with Health Compare!

Rated 5 out of 5 stars

All questions answered

All questions answered. Friendly and very helpful. Explained everything in detail.

13 November 2025
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Reply from Health Compare

Thanks so much for your review. We’re glad our team could answer all your questions and make everything clear and easy to understand. At Health Compare, we’re here to help you feel confident about your health cover options. If you ever need support or want to compare again, we’re always happy to help!

Rated 5 out of 5 stars

Great consultant

The consultant Aria Adel was very friendly, knowledgeable and explained the comparisons very clearly.

24 November 2025
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Reply from Health Compare

Thanks for taking the time to share this! Really glad to hear we made your health insurance comparison clear and easy. We’ll pass on your kind words! Appreciate you choosing Health Compare!

Rated 5 out of 5 stars

Friendly, helpful & efficient

Ari was so helpful and friendly. What a lovely experience and what a fabulous asset Ari is to Health Compare. We now have switched health insurance companies, at a cheaper premium, but still with everything we had and more with our previous Health Insurance Company and it is better suited to our needs. We are very happy. Thanks so much Ari. It was very nice to meet you.

25 November 2025
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Reply from Health Compare

Thanks so much for sharing this! Thrilled to hear we could made comparing health insurance easy and help you switch to health cover that’s better suited to your needs, while saving on your premium. So glad Health Compare could help!

Rated 5 out of 5 stars

Product knowledge

Trying to find the best product that suits my needs while also trying to save me money

25 November 2025
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Reply from Health Compare

Thanks for the kind words! Glad we could help you compare health insurance and find the right health cover that helps you save money. If you want to compare policies again or check your cover, Health Compare is always here to help!

Rated 4 out of 5 stars

Professional & explained the product in…

Professional & explained the product in east to understand terms

21 November 2025
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Reply from Health Compare

Thanks for your feedback! We’re glad our team could explain the product clearly and make it easy to understand. Helping you find the right health cover is what we’re here for! If there was anything we could have done to make this a 5 star review, please let us know!

Rated 5 out of 5 stars

Very profesional

20 November 2025
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Reply from Health Compare

Thanks so much for your review!
We’re really glad to hear you found the service professional. At Health Compare, we try our best to make navigating health insurance simple and reliable, so it’s great to know we hit the mark for you! whenever you need.

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Excellent Service from Michael Cao

I’m very grateful to Michael Cao for his outstanding assistance in helping me choose the best health insurance plan for my personal situation. He took the time to understand my needs, explained every option clearly, and guided me with great patience and professionalism. Thanks to his expertise, I now feel confident that I’ve made the right decision. Highly recommend Michael to anyone looking for reliable and thoughtful advice on health insurance!

12 November 2025
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Reply from Health Compare

Thank you so much for your kind words! We're thrilled to hear that Michael provided such thoughtful and professional support in helping you find the right health insurance plan. At Health Compare, we’re all about making the process simple, transparent, and personalised.. so it’s really great to know you felt confident with your choice. We’ll be sure to pass along your feedback to Michael!

Rated 5 out of 5 stars

Good consultation outcome

I have a service to suit my needs

31 October 2025
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Reply from Health Compare

Thanks so much! Delighted you had a great experience using Health Compare!

Rated 5 out of 5 stars

Very easy process and great kindness…

Very easy process and great kindness shown toward us . Patient and respectful in all conversations. Spoke clearly and easy to understand what was offered and reinforced the information received for our understanding before closing the transfer

5 November 2025
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Reply from Health Compare

Thank you so much for sharing this! We’re really glad to hear that the process felt easy and that our team treated you with kindness and respect. It means a lot to know you felt supported and fully informed when making your health cover decision, so thanks again for sharing!

Rated 5 out of 5 stars

Easy and convenient process

It was an easy process to switch from one provider to another by comparing inclusions and cost.

28 October 2025
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Reply from Health Compare

Thanks for the 5-star review. Glad to hear switching providers was easy and hassle-free. At Health Compare, we make comparing health cover simple so it’s stress-free for you. It's lovely to read that we have hit the mark for you!

Rated 5 out of 5 stars

Cafe move from AHM to GMHBA

Fast, easy and Courtney Freyling was really patient and helpful.

3 November 2025
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Reply from Health Compare

Thank you for your 5-star review! We're so glad to hear your switch was fast and easy. Great to know we made the process simple and stress-free.. that’s what we’re all about at Health Compare!

Rated 5 out of 5 stars

Helpful consultants

Helpful consultants, listened to needs appropriately

31 October 2025
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Reply from Health Compare

Thank you for the feedback! At Health Compare, we’re committed to helping Australians find the best health insurance to suit their needs.. so it’s great to know we delivered that for you. If you ever need assistance again, we’re just a call away!

Rated 5 out of 5 stars

Health Insurance

Always very helpful and find us a better policy which suits us.

30 October 2025
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Reply from Health Compare

This is wonderful feedback, thank you! It's great to know we could find you the best suited cover, with Health Compare.

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