Great service. Found exactly what I needed on the website which was easy to navigate and my order arrived without delay a couple of days later. I'll definitely be using again and have no hesitation i... See more
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Ordered codliver oil capsules as had found these to be unavaiable from the offline chemist from which I had previously purchased them over several years. Package arrived in a couple of days. Very ha... See more
You keep emailing me saying there's a problem with my card so you can't fulfil my subscription. Funny it's only a problem when its the subscription, the card works perfectly well at all other times.... See more
Company replied
We waited in all day for a package as an email stated an actual delivery day but an exact time not guaranteed. It failed to arrive. The delivery tracking via the email was worse than useless. Updated... See more
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Company details
- #10 of 14 best companies in Pharmaceutical company
- #179 of 235 best companies in Fitness and nutrition
- #92 of 115 best companies in Online Pharmacy
- #211 of 276 best companies in Vitamin & Supplements Shop
- #56 of 71 best companies in Wellness centre
About HealthAid®
Written by the company
Mission Statement
Our Values - Customer Focused & Excellent Service
-
HealthAid® aims to offer world-class customer service, build stable business relationships based on trust, respect, and consistency, and create exceptional products that help enhance our customers' health and well-being. We are passionate about promoting diversity and maintaining high standards in all aspects of our business.
- Extensive, global distribution network.
- Highly professional, experienced sales team.
- World-class marketing and nutritional expertise.
- Manufactured from natural sources.
- Free from artificial additives, colouring, and flavourings.
- Free from yeast, gluten, salt, sugar, and dairy products.
- Many products are suitable for vegetarians and a growing number for vegans.
HealthAid® is an established and reputable brand that provides a wide range of high-quality health supplements. With over 40 years of experience in the Health and wellness industry, HealthAid® has gained a strong reputation for offering innovative, premium quality and affordable products.
The Brand is Supported by:
HealthAid® aims to offer world-class customer service, build stable business relationships based on trust, respect, and consistency, and create exceptional products that help enhance our customers' health and well-being. We are passionate about promoting diversity and maintaining high standards in all aspects of our business.
Where Possible, HealthAid® Products are:
We believe in using only the finest ingredients to create high-quality products, which are rigorously tested for purity and potency ensuring they match up to the high standards we expect from our products. HealthAid® range of skincare, haircare and bath products are produced without cruelty to animals and to the most effective modern formulations.
Contact info
HealthAid® House, Marlborough Hill, HA1 1UD, Harrow, Middlesex, United Kingdom
- +44 (0) 20 8426 3400
- sales@healthaid.co.uk
- www.healthaid.co.uk
4.3
Excellent
990 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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Great service.
Great service. Found exactly what I needed on the website which was easy to navigate and my order arrived without delay a couple of days later.
I'll definitely be using again and have no hesitation in recommending this trusted website to others.
21 August 2026
Unprompted review
Prompt supply of my order for magnesium…
Prompt supply of my order for magnesium - which has been great for hindering my cramp in feet!
21 August 2026
Unprompted review
Ordered codliver oil capsules as had…
Ordered codliver oil capsules as had found these to be unavaiable from the offline chemist from which I had previously purchased them over several years.
Package arrived in a couple of days. Very happy at the ease and swiftness of purchase and delivery. I will make much more use of this service for this and other non prescription drugs in the future
18 July 2026
Unprompted review
Excellent service
Excellent service, quick delivery, their vitamins do work. couldn't ask for more.
12 July 2026
Unprompted review
Continues to be a reliable service that…
Continues to be a reliable service that keeps me topped up with no effort rquired. Well done.
12 July 2026
Unprompted review
I am extremely disappointed with both…
I am extremely disappointed with both this product and HealthAid's customer service.
I purchased HealthAid Milk Thistle Complex Two-A-Day from Amazon. The tablets were well within their best-before date (January 2027) and were stored correctly in their original dark bottle inside a cupboard, alongside my other supplements.
When I resumed taking them after a short break following surgery, I discovered that the tablets had become heavily discoloured and mottled. They looked nothing like they did when first opened. I no longer felt comfortable taking them, despite them supposedly having many months left before expiry.
I contacted HealthAid directly on 4 July, providing photographs and details of the problem. After receiving no response, I sent a polite follow-up email asking whether they intended to investigate or resolve the issue. Again, I received no reply.
What disappoints me most is not only the apparent deterioration of the product before its expiry date, but the complete lack of customer service. A simple acknowledgement, explanation, or offer to investigate would have gone a long way.
As a result of this experience, I have lost confidence in both the quality control of the product and the company's willingness to stand behind what it sells.
I expected much better from a UK company. Unfortunately, based on my experience, I cannot recommend either this product or the company's customer support.
4 July 2026
Unprompted review
Excellent service ,value for money and…
Excellent service ,value for money and very swift delivery
28 June 2026
Soap arrived on time and was packaged…
Soap arrived on time and was packaged very well, since using the product I've noticed a huge improvement with my skin irritation. I'll definitely buy again 🙂 👍🏼
21 June 2026
Unprompted review
I love health aid
I love health aid. Products coming today. Always support Health Aid. Thanks for being a great company.
15 June 2026
Unprompted review
We have been using this company for…
We have been using this company for many years.
Very happy with the products we use Vitamin C & Cod Liver Oil.
Ordering is simple and fast efficient delivery every time.
13 June 2026
Unprompted review
Love Osteoflex
Love Osteoflex, recieved product today, but got a review prompt saying “it’s been a few days” … No … it has been a few *hours* … 😂
29 April 2026
Unprompted review
Notification
Had to order my injection on line on 5th April, cos I hadn't received the usual notification to choose my delivery date for my injection delivery (I was due to use the Jab on 13th) The earliest date you could deliver was today 16th April (4 days after I should have taken the jab!) Delivery is great just got notification from driver he will be here between 1400 and 1600
5 April 2026
Unprompted review
I have asked several times to…
I have asked several times to unsubscribe but NO they keep taking my money
13 April 2026
Unprompted review
Good quality health products
Easy to book, super fast delivery. Great quality products for overall health and well-being as well as a targeted support product range for various health ailments. I take HealthAid products from time to time at a local pharmacy or book directly at HealthAid web-site. Thank you.
10 March 2026
Unprompted review
Fantastic products and service
I came across HealthAid after searching for CoQ10 in the Ubiquinone form with rice bran oil. I had been taking another product from the United States which had become unavailable to purchase in the UK. I was happy to find a UK company which also made this. On my first order I also purchased a few other supplements. The quality is superb and have subsequently changed many of my other supplements to HealthAid. Ordering off their website is easy and all deliveries arrive safe and quickly. I happily recommend HealthAid.
5 March 2026
Unprompted review
High quality tablets but was…
High quality tablets but was disappointed that three lots of tablets could be fitted into one container.
2 March 2026
Unprompted review
The tablets are good qualities and…
The tablets are good qualities and postage arrived before expected time.overall nice experience
9 February 2026
Unprompted review
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