HealthCabin Reviews 

1,660
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 53 reviews, reviewers overwhelmingly had a great experience with this company. People frequently point out that the product selection is huge, and the prices are extremely affordable compared to local stores. Consumers regularly praise the responsive customer service team and mention that their purchases arrive safely packaged in solid boxes. Some reviewers were not happy with the prolonged delivery times and the lack of detailed tracking updates while shipping. A few buyers also noted that international transport can take several weeks, and occasionally shipments experience frustrating delays at customs. Others mentioned rare instances where items were lost in transit or product availability required unexpected support follow-ups.

What people talk about most

Product

People report satisfaction with the product selection, highlighting that items are genuine and of good... See more

Price

Consumers find price to be very satisfying, noting that costs are unbeatable and significantly lower than... See more

Delivery service

Clients share positive opinions on delivery_service, highlighting excellent and speedy shipping services.... See more

Order

Reviewers mention ambiguous feedback about order experiences, highlighting a split between very satisfied and... See more

Service

Reviewers highlight positive aspects of service, describing experiences as fast, professional, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

These guys are legit - price and available products are top-notch. Very reliable. I've ordered disposables and haven't had any issues. Took some time for the delivery, but that's to be expected. Than... See more

Rated 5 out of 5 stars

This company is absolutely the BEST EVER Vape company on pricing, and customer service communication!! They are totally honest hard working people. I had a package of vape coils get lost when it came... See more

Rated 5 out of 5 stars

As usual from a guy that’s been making purchases coming up on 4 years and literally thousands of dollars now still the only place to buy for customer service, selection and value. P. S. That is if you... See more

Rated 5 out of 5 stars

I’ve written so many reviews because I’ve been ordering for so long and spent so much money so here we go again… Prices are fantastic as a matter of fact, unbeatable selection is fantastic as a matter... See more


Company details

  1. Electronic cigarette store

Written by the company

HealthCabin is a legendary vape distributor since 2008. We are offering 100% authentic vaping devices at competitive price for wholesale and retail. You will be happy with our all-round service, give us a try!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 75% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(1,660)

56 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The best store for shopping

The best store for shoppingI have been shopping here for half a year!!! Excellent product, very good quality, customer service works great, they are always with you and will help you solve absolutely all your questions! I recommend this store, because I am very happy that I shop here, their service is simply excellent, and the product corresponds to the quality and descriptions!!!🤗🤗🤗

20 September 2024
HealthCabin logo

Reply from HealthCabin

Dear Valued Customer,
Thank you for your pisitive comment. Your encouragement will keep us moving forward.
We sincerely hope that we'll have more chances to serve you.
Best Regards

Rated 5 out of 5 stars

The customer service is amazing first…

The customer service is amazing first of all. They really quick to respond and always respond to any questions. Their products are of high quality and have never let me down. Shipping is good from anywhere in the world. I’ve never had any problems getting what I want.

13 November 2024
Unprompted review
Rated 1 out of 5 stars

This company is a scam

This company is a scam. They show a shipping option to the US in 3 to 10 days and charge over $60 for this shipping. Then when you reach out to inquire they say your order is on track to be there in 30 to 60 days. Only offer to credit your account for future orders not refund the overcharge. When they notice that thier logistics department doesn't offer the shipping the site states they do. Stay away from this company.

10 October 2024
Unprompted review
HealthCabin logo

Reply from HealthCabin

Hi Bobby,
Thank you for bringing your concerns to our attention. We genuinely apologize for the experience you've had with our shipping services. Your satisfaction is very important to us, and we take all feedback seriously.

We understand the frustration of expecting a fast delivery and then experiencing delays. Our intention is always to provide accurate information about shipping times, and we are currently reviewing our logistics processes to ensure that what is advertised aligns with what we can deliver.

Regarding your request for a refund, we understand this is an important issue, refunding to the card is also an option, we can do that for you.

We appreciate your feedback, as it helps us improve our services. Thank you for your patience and understanding.

Rated 3 out of 5 stars

Delay too much

The product arrived as it should be
Only the issue delivery date, it will take between 35 to 40 days to reach Kuwait which is too long as you pay shipping charges

I hope the will update the delivery day in future

16 October 2024
Unprompted review
HealthCabin logo

Reply from HealthCabin

Dear Eng. Abdulaziz Ali,
I'm so sorry to see that you left negative feedback relating to your recent purchase experience from our store.
We sent you the package on Sep14th,The delivery time of logistics display is on Oct 22th,And it normally takes about 25-45 business days. This is indeed within the timeframe we expected. Hope you can understand.
Please contact us at any time so we can find out why you were unhappy and resolve your problem. And we will offer you a satisfied solution about that. Please feel free to contact us. We hope then you can give us a positive feedback for us.
Thanks you in advance.
Best Wishes

Rated 5 out of 5 stars

Excellent!

31 August 2024
Unprompted review
HealthCabin logo

Reply from HealthCabin

Dear Valued Customer,
Thank you for your pisitive comment. Your encouragement will keep us moving forward.
We sincerely hope that we'll have more chances to serve you.
Best Regards

Rated 3 out of 5 stars

Prices are very reasonable

Prices are really reasonable they ship the orders fairly quick tracking is not accurate that is important to me because I have a gate that needs to be opened for deliveries. Not sure why it takes so long for items to be shipped to the US

13 September 2024
Unprompted review
Rated 5 out of 5 stars

Great company

Great company! The selection of products is huge and the prices are just unmatchable! Shipping is reliable and no problems to report. Have ordered from her many times and have never been let down.

14 August 2024
Unprompted review
Rated 5 out of 5 stars

4+ years customer of Health Cabin

I have been using Health Cabin for years and they are the cheapest out of all the China Vape Sites…cheaper then 3F, Shareavape, Sourcemore, the list could go on…Health Cabin has fast shipping as well as a great reward points program for there customers…also support is prompt to respond to emails

21 August 2024
Unprompted review
Rated 5 out of 5 stars

HealthCabin review

Since i live in Central Europe, the delivery of the products is very fast, around 14-20 days from the day you order, and you can track your product. They have a huge range of Brands/Products, and the prices are reasonable. I also like that very often they have discounts which decrease the price significantly. I highly recommend the website.

12 August 2024
Rated 5 out of 5 stars

Reviews of Health Cabin

The prices and the quality of the products are excellent. The shipping time is also good. I recommend this company if you want some good vaping equipment. Thank you.

7 August 2024
Unprompted review
Rated 5 out of 5 stars

Awesome place

Awesome place, killer prices, and great customer service! I recommend them highly! I've been buying from them for about 5 months now, and look forward to future purchases through them

6 June 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look