HealthCabin Reviews 

1,660
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 53 reviews, reviewers overwhelmingly had a great experience with this company. People frequently point out that the product selection is huge, and the prices are extremely affordable compared to local stores. Consumers regularly praise the responsive customer service team and mention that their purchases arrive safely packaged in solid boxes. Some reviewers were not happy with the prolonged delivery times and the lack of detailed tracking updates while shipping. A few buyers also noted that international transport can take several weeks, and occasionally shipments experience frustrating delays at customs. Others mentioned rare instances where items were lost in transit or product availability required unexpected support follow-ups.

What people talk about most

Product

People report satisfaction with the product selection, highlighting that items are genuine and of good... See more

Price

Consumers find price to be very satisfying, noting that costs are unbeatable and significantly lower than... See more

Delivery service

Clients share positive opinions on delivery_service, highlighting excellent and speedy shipping services.... See more

Order

Reviewers mention ambiguous feedback about order experiences, highlighting a split between very satisfied and... See more

Service

Reviewers highlight positive aspects of service, describing experiences as fast, professional, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

These guys are legit - price and available products are top-notch. Very reliable. I've ordered disposables and haven't had any issues. Took some time for the delivery, but that's to be expected. Than... See more

Rated 5 out of 5 stars

This company is absolutely the BEST EVER Vape company on pricing, and customer service communication!! They are totally honest hard working people. I had a package of vape coils get lost when it came... See more

Rated 5 out of 5 stars

As usual from a guy that’s been making purchases coming up on 4 years and literally thousands of dollars now still the only place to buy for customer service, selection and value. P. S. That is if you... See more

Rated 5 out of 5 stars

I’ve written so many reviews because I’ve been ordering for so long and spent so much money so here we go again… Prices are fantastic as a matter of fact, unbeatable selection is fantastic as a matter... See more


Company details

  1. Electronic cigarette store

Written by the company

HealthCabin is a legendary vape distributor since 2008. We are offering 100% authentic vaping devices at competitive price for wholesale and retail. You will be happy with our all-round service, give us a try!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 75% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(1,660)

56 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic shop!

I have made quite a few orders at HealthCabin and every time they continue to impress.

Great selection of products with unbeatable prices, helpful support and well protected packages. Only drawback is that shipping to Europe takes about 3-4 weeks (registered airmail).

Big thumbs up from a regular customer, keep up the good work :)

11 June 2024
Unprompted review
Rated 5 out of 5 stars

I had my first order few weeks ago.

I had my first order few weeks ago.
Its nice to have the opportunity to buy any type of vape stuff here and the support fine too. Fast shipping, nice prices. Its one of the best shops to buy vape stuff, or one of best.

11 June 2024
Unprompted review
Rated 5 out of 5 stars

Great Products

I have ordered from Health Cabin several times and have been impressed by their service, products plus prices. Anytime I sent them a ticket request on any order they responded the next day which many companies do not. Great Customer service. Anyone looking for vape products from the E-liquid, coils, and mods should look at everything they offer, and not only that this company cares about their customers. I'm glad I found it.

12 June 2024
Unprompted review
Rated 5 out of 5 stars

I had a good first experience

I had a good first experience. i ordered one item just to make sure the site was legit. After my order arrived, i no longer have concern.
The prices are 1/3 of what the local stores charge and the product is exactly the same.
The only drawback is the long shipping time, but for the price, i am willing to wait.

3 June 2024
Unprompted review
Rated 5 out of 5 stars

Years ago I was looking for a site like…

Years ago I was looking for a site like this where I could find so much. What attracts me most is the prices, that they are not expensive but you really get what you expect. I've already chosen my favourites. One drawback is the delivery time but it is worth waiting for the products.

13 May 2024
Unprompted review
HealthCabin logo

Reply from HealthCabin

Dear Valued Customer,
Thank you for your pisitive comment. Your encouragement will keep us moving forward.
We sincerely hope that we'll have more chances to serve you.
Best Regards

Rated 5 out of 5 stars

One of the best RBAS on the market

One of the best RBAS on the market. Excellent taste, restriction and construction. The healthcabin.net team is fantastic.

9 May 2024
Unprompted review
HealthCabin logo

Reply from HealthCabin

Dear Valued Customer,
Thank you for your pisitive comment. Your encouragement will keep us moving forward.
We sincerely hope that we'll have more chances to serve you.
Best Regards

Rated 5 out of 5 stars

Everything is allright

We shop from this seller regularly. We have many years of experience with it. Our order is correct and everything is right there. Thanks for the loyal service.

9 May 2024
Unprompted review
HealthCabin logo

Reply from HealthCabin

Dear Valued Customer,
Thanks for your support of our work as always.
If you have any other concern or are not satisified in any regard,please have no hesitation to contact us firstly,we will try our best to solve your problem. Many thanks for your time on this.
Best Regards

Rated 5 out of 5 stars

Always on point good competitive prices…

Always on point good competitive prices and timely responses ty 4 all the work yall do keep up the good work

26 April 2024
Unprompted review
HealthCabin logo

Reply from HealthCabin

Dear Valued Customer,
Thank you again for your support and help.
With your support and affirmation, we will work harder to do better. If you have any other concern or are not satisified in any regard,please have no hesitation to contact us in time. We will try our best to solve your problem. Many thanks for your time on this.
Best Regards

Rated 5 out of 5 stars

Above average vape store

Long time vaper here, but this was my first purchase with this company. They have a good assortment of products, but not everything I was looking for. Prices are very competitive, shipping cost was reasonable. Shipment arrived in about 2 1/2 weeks. Above average packing, that was a nice touch. Overall I am very pleased and will definitely be a return customer.

29 April 2024
Unprompted review
HealthCabin logo

Reply from HealthCabin

Dear Valued Customer,
Thank you for your recent positive feedback!
Your satisfaction is hugely important to us,and keeps us motivated to try harder for our customers!
You can check out more great products from our store: https://www.healthcabin.net/
We hope we'll see you again on our store soon.
Yours sincerely,
Healthcabin

Rated 5 out of 5 stars

Healthcabin.net is the best place to…

Healthcabin.net is the best place to purchase vape products and supplies.
I've had nothing but great experiences when dealing with the company and staff. I will be returning to buy more products from this company and I wholeheartedly recommend them to anybody.

25 April 2024
Unprompted review
HealthCabin logo

Reply from HealthCabin

Dear Valued Customer,
Thank you for your support and help.
We are committed to providing better services for you. If you feel satisfied, you can continue to choose our store for purchase next time.
Meanwhile, if you have any other concern or are not satisified in any regard,please have no hesitation to contact us firstly,we will try our best to solve your problem. Many thanks for your time on this.
Best Regards

Rated 5 out of 5 stars

good store fast delivery

The product purchased is of very high quality and very good

22 March 2024
Unprompted review
HealthCabin logo

Reply from HealthCabin

Dear Valued Customer,
Thank you for your pisitive comment. Your encouragement will keep us moving forward.
We sincerely hope that we'll have more chances to serve you.
Best Regards

Rated 5 out of 5 stars

Vape store to go to

Great store, excellent service

15 April 2024
Unprompted review
HealthCabin logo

Reply from HealthCabin

Dear Valued Customer,
Thank you again for your support and help.
With your support and affirmation, we will work harder to do better. If you have any other concern or are not satisified in any regard,please have no hesitation to contact us in time. We will try our best to solve your problem. Many thanks for your time on this.
Best Regards

Rated 5 out of 5 stars

Firstly great customer service.

Firstly great customer service.
After that, the products are great, price is more than reasonable, and shipping was quicker than I've experienced with other companies.
Recommend.

3 April 2024
Unprompted review
HealthCabin logo

Reply from HealthCabin

Dear Valued Customer,
Thank you for your recent positive feedback!
Your satisfaction is hugely important to us,and keeps us motivated to try harder for our customers!
You can check out more great products from our store: https://www.healthcabin.net/
We hope we'll see you again on our store soon.
Yours sincerely,
Healthcabin

Rated 5 out of 5 stars

No issues

No issues. Products I ordered arrived as listed and priced fairly.

30 March 2024
Unprompted review
HealthCabin logo

Reply from HealthCabin

Dear Valued Customer,
Thank you for your recent positive feedback!
Your satisfaction is hugely important to us,and keeps us motivated to try harder for our customers!
We hope we’ ll see you again on our store soon.
Yours sincerely,
Healthcabin

Rated 5 out of 5 stars

A good place to shop

Health Cabin delivers quality merchandise at a good price. Always happy with products received from Health Cabin.

11 February 2024
Unprompted review
HealthCabin logo

Reply from HealthCabin

Dear Valued Customer,
Thank you for your recent positive feedback!
Your satisfaction is hugely important to us,and keeps us motivated to try harder for our customers!
We hope we’ll see you again on our store soon.
Yours sincerely,
Healthcabin

Rated 5 out of 5 stars

the absolute best

you have been the best for all the years i have been with you! probably 13 years...
once in a decade there will be a problem but you always fix things fast.
thank you so much!!!

13 March 2024
Unprompted review
HealthCabin logo

Reply from HealthCabin


Dear Valued Customer,
Thank you again for your support and help.
With your support and affirmation, we will work harder to do better. If you have any other concern or are not satisified in any regard,please have no hesitation to contact us in time. We will try our best to solve your problem. Many thanks for your time on this.
Best Regards
Healthcabin

Rated 5 out of 5 stars

REAL DEAL!

After Fasttech, this is the best overseas company to order from! I received my first package within one week with UPS at the end of 2023. Airmail packages take approximately 2-4 weeks. After the first package arrived so quickly I started ordering more frequently. Parcels arrive like Christmas. I've received 6 orders total from them already and have a few more recent orders daily tracked. Everything is of the highest quality. Their customer service is phenomenal, they guide you through your orders and Cindy Liu and staff have been very accommodating.

Deserve more like,

10/5 ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

16 February 2024

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