HealthCabin Reviews 

1,660
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 53 reviews, reviewers overwhelmingly had a great experience with this company. People frequently point out that the product selection is huge, and the prices are extremely affordable compared to local stores. Consumers regularly praise the responsive customer service team and mention that their purchases arrive safely packaged in solid boxes. Some reviewers were not happy with the prolonged delivery times and the lack of detailed tracking updates while shipping. A few buyers also noted that international transport can take several weeks, and occasionally shipments experience frustrating delays at customs. Others mentioned rare instances where items were lost in transit or product availability required unexpected support follow-ups.

What people talk about most

Product

People report satisfaction with the product selection, highlighting that items are genuine and of good... See more

Price

Consumers find price to be very satisfying, noting that costs are unbeatable and significantly lower than... See more

Delivery service

Clients share positive opinions on delivery_service, highlighting excellent and speedy shipping services.... See more

Order

Reviewers mention ambiguous feedback about order experiences, highlighting a split between very satisfied and... See more

Service

Reviewers highlight positive aspects of service, describing experiences as fast, professional, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

These guys are legit - price and available products are top-notch. Very reliable. I've ordered disposables and haven't had any issues. Took some time for the delivery, but that's to be expected. Than... See more

Rated 5 out of 5 stars

This company is absolutely the BEST EVER Vape company on pricing, and customer service communication!! They are totally honest hard working people. I had a package of vape coils get lost when it came... See more

Rated 5 out of 5 stars

As usual from a guy that’s been making purchases coming up on 4 years and literally thousands of dollars now still the only place to buy for customer service, selection and value. P. S. That is if you... See more

Rated 5 out of 5 stars

I’ve written so many reviews because I’ve been ordering for so long and spent so much money so here we go again… Prices are fantastic as a matter of fact, unbeatable selection is fantastic as a matter... See more


Company details

  1. Electronic cigarette store

Written by the company

HealthCabin is a legendary vape distributor since 2008. We are offering 100% authentic vaping devices at competitive price for wholesale and retail. You will be happy with our all-round service, give us a try!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 75% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(1,660)

56 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Truly special customer service

The customer service at HealthCabin is truly something special. When my local post office in USA failed to deliver my package, HealthCabin messaged me the same day out of concern, even though it was nothing at all to do with them. On a previous order, they helped me put together a cart with expiring sales prices and pre-order items to help me save on shipping. In all my years of shopping for vape products, never seen anything even close to this level of support.

6 September 2023
Unprompted review
Rated 5 out of 5 stars

The best online Vape Shop

The best online Vape Shop! I'm shopping for a year now and everything is as shown on the site, and everything is original, best quality products, and fast delivery to Serbia. Great Giveaways, great service and I will repeat: THE BEST ONLINE VAPE SHOP!!!

31 August 2023
Unprompted review
Rated 5 out of 5 stars

Great

Ok so I bought a Uwell Whirl with 2 packs of coils. Awesome. Great mtl tank and coils produce great flavor and last. Tank was only $1.99 and coils were only $5.61 per all before 10% discount. Thanks Healthcabin!

28 August 2023
Unprompted review
Rated 5 out of 5 stars

HealthCabin review…

I really enjoy doing business with HealthCabin. The website is easy to navigate. The selection is wonderful and prices are fantastic! Their customer support is quick to respond. I do a fair amount of online ordering and these guys were way above average! If they were a little bit closer so I didn't have to wait for an overseas package to arrive...but it still came a day before it was scheduled.
Jace Hoskins

30 June 2023
Unprompted review
Rated 5 out of 5 stars

Excellent Service

I have ordered multiple times from HealthCabin and have always been satisfied with my purchases. The prices are great and items ship out promptly. Sometimes it does take a little while for the package to get delivered in the US, but that is on the postal carrier. I have had orders get to me in as little as 8 days, and as much as 30 days. Either way I'm still happy with the service from HealthCabin and the few times that I've had a question, my email was responded to in a timely manner as well. 5 star service.

8 July 2023
Unprompted review
Rated 1 out of 5 stars

No customer support.

No customer support.
I've tried multiple times to raise an issue regarding a faulty item received via both their live chat and support email address to no avail. If something goes wrong, they don't seem to care.

19 July 2023
Unprompted review
HealthCabin logo

Reply from HealthCabin

Looks like there was something wrong with the email system, we did email you twice for the case, can you check your email spam box?

Rated 5 out of 5 stars

Great shop

Fair prices , good and
fast shipping , big selection

7 June 2023
Unprompted review
HealthCabin logo

Reply from HealthCabin

Thank you!

Rated 5 out of 5 stars

I won the Vaporesso LUXE XR Max Pod…

I won the Vaporesso LUXE XR Max Pod System Kit 2800mAh 5ml!!!!. Love Healthcabin prices. You will have to be patient on shipping, but the great prices are worth the wait. Love the monthly contests and earning points for checking in everyday. That's 18$ for just checking in!

1 June 2023
Unprompted review
Rated 5 out of 5 stars

Reliable site

Great costumer service, their representative responding kindly and professionally, products are all jenuine, shipping is fast and the overall purchase experience is very good.

11 May 2023
Unprompted review
Rated 5 out of 5 stars

Best prices around!

Best prices around!! This site is legit, and always running sales and ways to knock off more money from your order. Items ship from China, so give it 20 or so business days to show up, but definitely worth the wait for the savings!

12 April 2023
Unprompted review
Rated 5 out of 5 stars

Healthcabin

Brilliant!!!
Just received my 1st order (won't be the last.) Arrived very quickly to the U.K. & everything was perfect.
Thank you

6 May 2023
Unprompted review
Rated 5 out of 5 stars

My honest review

My experience was is when I asked them when I had a question they helped and the package came really early instead 4weeks it came in 19 days that’s pretty good all the way from china to Europe 😁 And the prices and the giveaway are the best on Healthcabin 😁

19 April 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look