Health Deal Reviews 

4,134
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 462 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally helpful, patient, and knowledgeable during thorough policy discussions and comparisons. Consumers note that the entire process of switching private health insurance plans is completely seamless and consistently leads to significant financial savings every single year. People deeply appreciate the clear and detailed explanations provided by consultants, making complex policy options very easy to understand without experiencing any sales pressure whatsoever. Reviewers emphasize that finding the right coverage tailored to their specific needs is handled with utmost professionalism, ensuring complete confidence in the final outcome.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently describing representatives as polite, pleasant, and... See more

Customer service

Customers had positive experiences with customer_service, noting that representatives were exceptionally... See more

Service

People report positive experiences with service, highlighting pleasant and professional interactions with... See more

User experience

Clients share positive opinions on user experience, highlighting how easy and well explained the whole... See more

Price

Consumers find price to be very satisfactory, consistently reporting significant financial savings and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amy was excellent, professional, product knowledge amazing, simple, clear and precise comparing my health cover needs and more. Explanation on all areas and polite and pleasant. First time on explains... See more

Rated 5 out of 5 stars

I went to Right Health Insurance/Health Deal for help on finding a good private health insurance cover for the best price possible, and was assisted by the lovely Mia who talked me through everything... See more

Rated 5 out of 5 stars

Mia was the agent who helped me review my current health insurance plan and provider and within 15 minutes of reviewing my policy had not only found me a better package but also saved me almost $60 pe... See more

Rated 5 out of 5 stars

Melissa Toro was very helpful and explained everything in clear concise terms and language for me to understand fully what I was signing on for. Other people from other agencies who were trying to get... See more


Company details

  1. Price comparison site
  2. Financial advisor
  3. Health insurance agency
  4. Insurance agency

Information provided by various external sources

Compare private health insurance with Health Deal. Health Deal has been proudly helping Australians compare private health insurance since June 2015. We have a range of health funds & policies for you to compare with, we're confident you'll love our service.


Contact info

4.8

Excellent

TrustScore 5 out of 5

4k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(4,134)

448 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Melissa Toro was very helpful

Melissa Toro was very helpful and explained everything in clear concise terms and language for me to understand fully what I was signing on for. Other people from other agencies who were trying to get me to transfer to Bupa did not give this service. I would deal with Melissa again.

3 March 2026
Rated 5 out of 5 stars

Thorough, informed, and money saving advice

My consultant was very patient and knowledgable, she explained everything clearly. With her guidance, we were able to select cover that gave me everything that I believe I need, with significant savings from my previous cover. I’m very happy and confident about the outcome, and I recommend this service without hesitation or provisos.

3 March 2026
Rated 5 out of 5 stars

For a start Christian Torres

For a start Christian Torres, did what he is supposed to do, put me at ease straight away.
He was prepared, right from the start to explain everything clearly,and would advise me to the contrary if he thought I was making an ass of myself.

3 March 2026
Rated 1 out of 5 stars

The agent had mixed up my application…

The agent had mixed up my application with another person’s then tried to say I gave the wrong information about my post code, working status and DOB. She got there in the end but I’m pretty sure I know my DOB, postcode and that I’m not a self funded retiree.

2 March 2026
Rated 5 out of 5 stars

Informative and Helpful

Christian was informative, and helpful, detailing the process of switching our policy over from another insurer. He ensured that we understood each step of the process and explained everything respectfully and politely. Would highly recommend as we managed to save $50 a month by moving!

2 March 2026
Rated 1 out of 5 stars

SCAMMERS

Their sales person, Tom Smith, lied to me for the cost of a switch to Bupa from AHM.
DO NOT TRUST THIS COMPANY.
They are scammers.

25 February 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look