Amy was excellent, professional, product knowledge amazing, simple, clear and precise comparing my health cover needs and more. Explanation on all areas and polite and pleasant. First time on explains... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Information provided by various external sources
Compare private health insurance with Health Deal. Health Deal has been proudly helping Australians compare private health insurance since June 2015. We have a range of health funds & policies for you to compare with, we're confident you'll love our service.
Contact info
Level 4, 973 Nepean Highway, 3204, Bentleigh, Australia
- 1300 369 399
- enquiries@healthdeal.com.au
- healthdeal.com.au
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Tom was great at explaining the policy
Tom was great at explaining the policy. He spoke clearly and made sure i understood. I could follow along with my
existing policy to compare.
This experience was by far the best phone customer service i have had.
My biggest problem with any phone conversations like this is people dont speak very good english and they talk to fast so great job Tom😁
Easy to transfer health funds and save…
Easy to transfer health funds and save $$., Helpful and knowledgable staff.
The telemarketer I spoke with was very…
The telemarketer I spoke with was very helpful in all aspects. She explained everything very clearly.
The consultation was easy and polite
The consultation was easy and polite. She was very informative and listened to my requests and concerns.
Melissa the lady i spoke to was very…
Melissa the lady i spoke to was very easy to listen to and understand policy details offered by Bupa Health
It was a 🙂 a good experience
Very patient and prfessional
Very patient and prfessional. Lizzy didn't dodge any questions and generally explained the pros and cons of the various alternatives available in a clear manner.
Very helpful and honest
Rebecca was nice to talk to and easy to…
Rebecca was nice to talk to and easy to understand
Helpful operator
The Gentleman that helped was very good…
The Gentleman that helped was very good and helpful in deciding me to switch to Bupa as we are pensioners on limited income and he was very thorough in explaining what we needed.
We was ready for change
Very easy to deal with & answered &…
Very easy to deal with & answered & understood what I wanted.
Good communication
very transparent honest well presented
Great experience and savings
Very happy with the help in finding a better healthcare fund. The lady was very easy to understand and very helpful. A good experience which is not normal in the way things are nowadays.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








