The Health Insurance Specialists Reviews 

1,031
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

They are a really excellent company to deal with. Knowledgeable, helpful, prompt, efficient; exactly what you need when arranging company healthcare. Our account manager (Astrid) was fantastic throu... See more

Rated 5 out of 5 stars

We recently secured private healthcare for Weston Rengifo Architects Practice Ltd through Health Insurance Specialists, and the entire process was seamless from start to finish. Astrid Gardiner, our... See more

Rated 5 out of 5 stars

From start to finish, everything went without a hitch. As our renewal date came up they reviewed our current company and got quotes as comparison. We took a new company as they were cheaper on a like... See more

Rated 5 out of 5 stars

Second time I have used this company to get quotes on private medical insurance as my current insurer raised its renewal by over 20%. Both times I saved money as well as getting better cover.Very prof... See more

Company details

  1. Insurance agency

Written by the company

The Health Insurance Specialists has worked hard to create an experienced and highly-trained team that will hand pick only the best private health insurance policies that we have total trust in. As a company, we pride ourselves on offering the widest choice of policies in the market – including plans and policies which are exclusive to a select few healthcare advisers.


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4.9

Excellent

TrustScore 5 out of 5

1k reviews

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4.9

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(1,031)

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Rated 5 out of 5 stars

First time policy holder of Private healthcare

Michael Fenton contacted me after several failed attempts.He was very helpful and explained everything to me .I found him very knowledgeable and was able to quickly determine what the best policy was for us as a family .He communicated well and made the task much easier for us picking the correct path for us to take .I would have no hesitation contacting him for further advice .

22 January 2024
Rated 5 out of 5 stars

CLEARLY VERBALLY EXPLAINED

I switched effortlessly from one Health Insurance company to another because the advantages to suit my new situation were so clearly explained on the phone, rather than a baffling 2 page email.

Reading Terms & Conditions can be hard to assimilate, but having them explained verbally by the professional l was lucky to make contact with, gave me complete confidence l had chosen exactly what l needed this time.
The previous insurer made it difficult to claim which worried me in the event of anything serious.
All was negotiated for me, my current month's premium was refunded from the old insurer + confirmation from the new one was seamless.
Many thanks to MICHAEL FENTON of The Health Insurance Specialists.
Highly recommended.

18 January 2024
Rated 3 out of 5 stars

Service

I have used the free service of the Health Insurance specialists for several years now and they have always been very helpful in getting me the best private health insurance deal.
This year there was a bit of a glitch as I had to chase them up. They thought that my renewal date was a couple of days later than it actually was and they hadn't contacted me in plenty of time. They were very apologetic.
This has never happened before and it would not stop me using their normally five star service. They are very polite, friendly, and easy to talk to and I had a direct line to the person that was dealing with my renewal when I had further queries.
Apart from the necessary phone questions for a different insurance package, I was guided through the process and all the forms were dealt with for me, and the set up did not take long to complete.
Because of the new insurance policy being taken up with a different company, was only being dealt on the day the other expired, it meant that the previous insurers had already deducted my annual direct debit to them for 2024 before their policy was cancelled. I am assured that will automatically get the money back soon, as there is a 14 day "change your mind" clause, and at this stage I have no concerns.

16 January 2024

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